Our Reviews
Kathleen J|2025 Chevrolet Equinox
Confirmed Sales Customer
1/23/2025
Very helpful sales and finance group
DANIEL PROVENZOLA
1/24/2025
Kathleen, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
LIVONIA, MI
Sangwook L|2025 Chevrolet Traverse
Confirmed Sales Customer
1/23/2025
My dealer was very friendly and explained everything in detail whenever I asked a question.
BRYCE MOJICA
1/24/2025
Sangwook, we're glad to hear you found our staff was so knowledgeable and helpful! Thanks again for taking the time to leave us this information about your recent visit. Take care!
NOVI, MI
Catherine S|2023 Chevrolet Blazer
Confirmed Service Customer
1/24/2025
Service advisor, Emily, was very professional and courteous. Vehicle was quickly inspected and repaired.
1/26/2025
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
CANTON, MI
Michelle A|2025 Chevrolet Trax
Confirmed Sales Customer
1/24/2025
I had a dealership to dealership deal from a buddy at LaFontaine Walled Lk that hooked me up thru a sale from you guys. Calls were great and car was delivered to my door! Total process was easy, quick and professional. Thanks
BRYCE MOJICA
1/26/2025
Michelle, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COMMERCE TOWNSHIP, MI
Kelly W|2024 Chevrolet EQUINOX
Confirmed Sales Customer
1/26/2025
On January 15, I sent the following email to my sales associate and sales managers: Hello! I want to touch base with in regards to the Equinox that I purchased on Saturday, January 11 and took delivery of on Monday, January 13. I have leased cars every two to three years for the last thirty plus years. This is the first time I regret my decision. On my first visit, the sales associate was unwilling to work with me on the model, I wanted and insisted on a different vehicle. I was frustrated. Afterwards, I was contacted through text by a "secretary" that convinced me to come back and work specifically with Dan. So I did. I feel as though I was taken advantage of due to my frustration and desire to quickly get into the new lease. The first price I was quoted was over $380, despite the "secretary" telling me that a 2024 model would be from the $290-low 300s. When I said no, a deal was made to settle at $325. Despite that still being higher than told prior to returning to the dealership, I accepted the deal. At that point, I looked at the car on the showroom floor. It "looked" acceptable. However, I was never told the hidden details of the vehicle. I was misled as full disclosure was not granted.. The first surprise came when I was signing paperwork. This is a demo car. I had no idea that was the case. When I became hesitant due to the warranty, the warranty was extended by the lady doing the paperwork. I no longer had this as a major issue - it was a disappointment, but I moved on as a wrong was rectified. Upon pickup, I discovered the car lacked basic features that I have had in ALL vehicles since as far back as I can remember. These features are also things that I was not able to "see" based on looking in the showroom. The next item was that the oil and other fluids were not at 100%. When receiving a new vehicle, it is assumed that it will be in top functioning condition. This is not a used vehicle. The person doing the delivery of the car, agreed to take it back to the service department and topped off the oil. The other fluids were not checked. Then, upon receiving the keys and looking at the Chevy app, there is no remote start. The person doing the delivery (no name was ever given of this person), said he would get back to me the next day (Tuesday) to schedule an appointment to have a remote start installed asap at the dealer's expense. It is now Wednesday, and I have not heard back on this issue. After I got home on delivery day, I attempted to remove the paper floor liners to discover there are NO floor mats in the vehicle. I immediately sent a text to the "secretary". This is the same text thread that was quick to respond to me prior to signing paperwork. I still have not received a reply. I have never, in all my years of leasing not had a remote start and floor mats in any vehicle. These are items that should be discussed and not discovered. The other huge disappointment is that there is not an automatic open of the rear hatch. In the showroom, the hatch was already open so I didn't need to open it. Again, I have never not had this feature and it should be something pointed out by the sales associate. Overall, the quality of service has been subpar at best. I regret this lease, and don't have a reason to trust the dealership nor recommend it to family and friends. As stated above, I was clearly taken advantage of when full disclosure of the vehicle was not mentioned. I look forward to hearing a plan to resolve the issues mentioned above. On January 16, I followed up with another email as there was no response well after 24 hours of the first message. At that point, I recieved a phone call from Vedran Karahusic with a plan to resolve a couple issues. He arranged to have a remote starter installed as well as all-weather floor mats. The plan was for the car to be dropped off on Monday, January 20 and returned on Tuesday, January 21. I dropped the car off as scheduled and was told it would be ready by 3pm on Tuesday. On Tuesday, I contacted the dealer's assistant to make sure the car was ready (even though I was told to just show up after 3). At that point I was told the car was not done because it was too cold. I understand weather happens, I do not understand why I had to contact the dealership rather than the dealership contact me. I was told it would be done the next day On Wednesday, I was again told, that the car would not be ready until the next day. Finally, on Thursday the car was ready. I stopped by quickly on my way home from work to pick up the vehicle. The associate showed me how to operate the remote start, handed me the key fob and I was on my way. The next morning, I finally looked at the installed mats to discover that they were filthy - this was the driver side (covered with dirty paper mats when I picked up), passenger side, and rear. As of this time, there was no one else in the car besides me as the driver and a quick drive home on Thursday. I am appalled at how filthy the car was returned to me. How are NEW mats covered in dirt/salt? I sent a text along with pictures to the dealers assistant around noon on Saturday, January 25 to alert them of the filthy way I received the car. I have not heard back, yet. I do plan on following up with Vedran Karahusic on Monday, January 27. By far, this is the most frustrating and disappointing car leasing experience in over 30 years.
CANTON, MI
Elizabeth R|2015 Chevrolet Equinox
Confirmed Service Customer
1/26/2025
i liked that I had an appointment and was taken care of right away. The person that helped me was very friendly and helpful with what needed to be done and pricing. I like the attention to detail given to me and to my car. I am definitely satisfied and will recommend others here as well. I would highly recommend Daniel V Iacopelli for the professional manner. I have been to many dealerships for service on vehicles and this is the most helpful and professional.
1/28/2025
Elizabeth, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Robert S|2023 Chevrolet Traverse
Confirmed Service Customer
1/27/2025
Michael the service writer really stepped up to correct an oversight of having a tire in inventory when it wasn’t. He provided transportation home and back to the dealership, he kept his promise on timing and had great communication. Great job!
1/29/2025
Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
NORTHVILLE, MI
Connor W|2024 Chevrolet Malibu
Confirmed Service Customer
1/22/2025
Wonderful dealership, will continue going here for a long time
1/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
GARDEN CITY, MI
Elizabeth T|2025 Chevrolet Trailblazer
Confirmed Sales Customer
1/24/2025
Laidback but efficient
NATHAN VONBRODA
1/26/2025
Elizabeth, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
YPSILANTI, MI
Falah H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
1/24/2025
Very professional and friendly staff
DANIEL PROVENZOLA
1/26/2025
Falah, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
SHELBY TOWNSHIP, MI
Juan N|2025 Chevrolet Tahoe
Confirmed Sales Customer
1/24/2025
Great dealer my boy Anel hooked it up for me
ANEL MUJOVIC
1/26/2025
Juan, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
DETROIT, MI
Randy G|2016 Chevrolet Colorado
Confirmed Service Customer
1/27/2025
Daniel Iacopelli was very friendly and helpful picking out the best tires for my truck.
1/29/2025
We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
LIVONIA, MI
Robert G|2025 Chevrolet Traverse
Confirmed Sales Customer
1/27/2025
Good very good
THOMAS BEMER
1/29/2025
Robert, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MONROE, MI
William M|2025 Chevrolet Equinox
Confirmed Sales Customer
1/28/2025
Matt handled my lease buyout very smoothly which I was looking for
MATTHEW HENSLEY
1/29/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
SOUTH LYON, MI
Sabrina K|2025 Chevrolet Trax
Confirmed Sales Customer
1/28/2025
Always friendly and gets the number I ask
NICHOLAS NAWROCKI
1/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
REDFORD, MI
Kevin D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/28/2025
Loved Tylor she was awesome!
TAYLOR LANG
1/29/2025
Kevin, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
CANTON, MI
Joseph E|2025 Chevrolet Equinox
Confirmed Sales Customer
1/28/2025
Thomas, Jacob and Amy helped us through the process in a very kind and professional manner.
THOMAS BEMER
1/29/2025
Joseph, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
LIVONIA, MI
Shawna B|2024 Chevrolet Equinox
Confirmed Service Customer
1/28/2025
Very smooth process, no hassle. I was only at the dealership for an hour and it felt like 15 minutes.
1/29/2025
Shawna, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARDEN CITY, MI
Louis K|2023 Chevrolet Traverse
Confirmed Service Customer
1/28/2025
Prompt, friendly service.
1/30/2025
We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
LIVONIA, MI
Gail S|2025 Chevrolet Trailblazer
Confirmed Sales Customer
1/28/2025
I worked with your salesperson, Taylor Lang, and I am very pleased with her assistance. I needed to turn in my Equinoxl in and get a new leased vehicle. Ms. Lang was very helpful and worked diligently to find a vehicle within my budget. I was interested in one of the Corvette models in the showroom, however, Ms Lang was able to get me into a terrific, shinny red Trailblazer!
TAYLOR LANG
1/30/2025
Gail, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
NORTHVILLE, MI
Stephen H|2025 Chevrolet Tahoe
Confirmed Sales Customer
1/29/2025
Dan Provenzola was outstanding! Kept in contact throughout the whole process and made sure our needs where met.
DANIEL PROVENZOLA
1/30/2025
Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! Feel free to reach out to us if you need anything. Have a wonderful day.
GRAND BLANC, MI
Brian B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
1/29/2025
Ben was a stand up guy. He worked well with his team and was able to make the purchase process easy
BENJAMIN BUDNIK
1/30/2025
Brian, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
PLYMOUTH, MI
Ann A|2025 Chevrolet Equinox
Confirmed Sales Customer
1/29/2025
Nathan was helpful and the process was smooth.
NATHAN VONBRODA
1/30/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
PLYMOUTH, MI
Michael H|2025 Chevrolet Trax
Confirmed Sales Customer
1/31/2025
Ben was very helpful in finding our next lease in the model and exact color I was looking for! Not only that, but he was able to get an amazing deal on it that I couldn’t find anywhere else. We don’t live near the dealership, so Ben made it super easy for us to sign all our paperwork electronically and even had our car delivered and old lease taken away! Ben made himself available to answer any of our questions quickly, even on a holiday weekend. Thank you!!
BENJAMIN BUDNIK
2/3/2025
Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
SAINT CLAIR SHORES, MI
Anthony A|2023 Chevrolet Traverse
Confirmed Service Customer
1/31/2025
Very courteous, professional and knowledgeable.
2/3/2025
Anthony, we are very happy we could provide you with a positive experience! Thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
PLYMOUTH, MI
David W|2019 Chevrolet Equinox
Confirmed Service Customer
2/1/2025
Service completed as requested.
2/3/2025
David, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
LIVONIA, MI
Kenneth D|2024 Chevrolet Silverado 1500
Confirmed Sales Customer
2/3/2025
Very helpful, informative, attentive, friendly, and on point!!
THOMAS BEMER
2/4/2025
Kenneth, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
ROCKWOOD, MI
Leonard B|2024 Chevrolet Blazer
Confirmed Service Customer
2/11/2025
Service rep was excellent, very helpful, very personable and professional.
PLYMOUTH, MI
Anthony C|2019 Chevrolet Colorado
Confirmed Service Customer
2/12/2025
Olivia was great, she was professional and courteous throughout the time we transacted business. She is judgment-trustworthy and has a savvy knowledge of Chevrolet products and services.
2/13/2025
Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ROMULUS, MI
Roberta P|2023 Chevrolet Blazer
Confirmed Service Customer
1/29/2025
It was ok
1/30/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Paula C|2023 Chevrolet Traverse
Confirmed Service Customer
1/30/2025
Great communication. Great service!
1/31/2025
Paula, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
LIVONIA, MI
Benjamin K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/11/2025
Great experience.
MATTHEW HENSLEY
2/12/2025
Benjamin, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
TRAVERSE CITY, MI
Laith Z|2025 Chevrolet Tahoe
Confirmed Sales Customer
2/11/2025
Nathan was amazing! He went above and beyond to get me what I wanted. He followed up with me everyday from start to finish. He was very honest and worked very hard to get my 2025 Tahoe LT with all the features that I wanted. He has a customer for life and will send anyone looking for a new vehicle his way!!
NATHAN VONBRODA
2/12/2025
Laith, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We sincerely value your business and look forward to your next visit!
FARMINGTON HILLS, MI
Charles E|2024 Chevrolet Trailblazer
Confirmed Service Customer
2/13/2025
The representative kept me informed with prompt communication and service.
2/14/2025
Charles, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We look forward to your next visit! Take care!
NOVI, MI
Don L|2020 Chevrolet Equinox
Confirmed Service Customer
2/13/2025
Emily was great. However, it was clarified before I left which phone number to call once my vehicle was ready for pick up and the call still went to another number listed on my account. Additionally, paying $170 for an oil change is outrageous. The added fees should be explained prior to service. I will no longer have my oil changed at this location due to cost.
CANTON, MI
Dana R|2020 Chevrolet Blazer
Confirmed Service Customer
2/14/2025
still waiting on a call from dealership but they don't call you back the manger was so pose to call no call
2/17/2025
Dana, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Service Manager, Travis Richardson at trichardson@lafontaine.com or 734-228-4752 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
CANTON, MI
Ann K|2021 Chevrolet Trax
Confirmed Service Customer
2/18/2025
Good communication re service
2/19/2025
Ann, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
WIXOM, MI
Carley E|2018 Chevrolet Equinox
Confirmed Service Customer
2/12/2025
They were on time
PLYMOUTH, MI
Paige M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
2/12/2025
Everything was great and staff was very helpful
BENJAMIN BUDNIK
2/14/2025
Paige, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
WEST BLOOMFIELD, MI
Zackery G|2025 Chevrolet Equinox EV
Confirmed Sales Customer
2/12/2025
It was efficient and very professional.
MATTHEW HENSLEY
2/13/2025
Zackery, we are very happy to have provided you with such a positive experience! We hope to see you soon!
SOUTH LYON, MI
Scott M|2023 Chevrolet Blazer
Confirmed Service Customer
2/13/2025
Good experience. Came in for check engine light. Repaired same day. Used shuttle service.
2/14/2025
Scott, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Mallory F|2018 Chevrolet Equinox
Confirmed Service Customer
2/16/2025
Taylor was amazing to work with!! She made the process so smooth and explained everything great.
2/17/2025
Mallory, we're happy to hear you had such a great experience with Taylor! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Patrick F|2024 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
2/18/2025
Everything went smoothly.
BENJAMIN BUDNIK
2/19/2025
Patrick thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!
NOVI, MI
Lauren T|2021 Chevrolet Traverse
Confirmed Service Customer
2/19/2025
In and out in under 1 hr. They also accommodated me for afte 6 pm pick up
2/20/2025
Lauren, it is great to hear everything was done quickly and to your satisfaction!
LIVONIA, MI
John R|2024 Chevrolet Equinox
Confirmed Service Customer
2/19/2025
Write up person, Olivia, is great. However, the repairs did not fix the situation. In fact, the software update may be an older version than originally installed. OnStar technical services is attempting to analyze the situation.
NORTHVILLE, MI
Paul L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/20/2025
Great deal on the side steps for my Chevy, First time buying on-line saved $119.00 with G M family first on top of the sale price and installation. Special thanks to your parts department sales staff who walked me through the process.
2/21/2025
Thank you for taking the time to let us know how we did. We hope you have a great day!
CANTON, MI
Kaiden L|2025 Chevrolet Trax
Confirmed Sales Customer
2/20/2025
Barney was an amazing help!
BRENDAN RADEN
2/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
CLINTON TOWNSHIP, MI
Dan R|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
2/18/2025
The surface staff was polite, seemed eager to help sincerely, pleasant everything went as suggested they’re very helpful timely. Finish the work and helpekf schedule another appointment.
2/19/2025
Dan, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Eric S|2025 Chevrolet Trax
Confirmed Service Customer
2/19/2025
Fast and courteous! I was a little disappointed that they couldn't "flash" my infotainment system, which has been giving me problems, but I guess that's a Chevy corporate policy.
2/19/2025
Eric, it is great to hear everything was done quickly and to your satisfaction!
CANTON, MI
Yongling Z|2025 Chevrolet Equinox
Confirmed Sales Customer
2/19/2025
It is a wonderful purchasing experience. Anel is great and with so much passion and patience, he is really a good employee. We will recommend other coworker to purchase cars from him.
ANEL MUJOVIC
2/20/2025
Yongling, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
NORTHVILLE, MI
Terri D|2024 Chevrolet Equinox
Confirmed Service Customer
2/20/2025
Olivia provided superb customer service. The visit was super easy and “painless”.
PLYMOUTH, MI
Athina C|2024 Chevrolet Camaro
Confirmed Sales Customer
2/20/2025
My second car purchase through LaFontaine best people to work with Luca was amazing and so was Aimee in finance
LUCA MUNN
2/21/2025
Athina, we're so happy we were able to help you out! Thank you for leaving us this response!
MACOMB, MI
Swaroop-Kumar M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
2/20/2025
It was awesome , easy , friendly and best possible cost for a deal.
NICHOLAS NAWROCKI
2/21/2025
Swaroop, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
NOVI, MI
Matthew G|2025 Chevrolet Colorado
Confirmed Service Customer
2/24/2025
Nice
2/26/2025
Matthew, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
PLYMOUTH, MI
Steven W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/25/2025
Provided a loaner vehicle which is my main need when getting my vehicle serviced.
BROOKLYN, MI
Dean B|2023 Chevrolet Blazer
Confirmed Service Customer
2/26/2025
olivia was very good knows how to treat people
CANTON, MI
Dennis F|2021 Chevrolet Equinox
Confirmed Service Customer
2/27/2025
The young lady was very prompt, professional and knowledgeable.
2/28/2025
Dennis, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Deborah J|2024 Chevrolet Trax
Confirmed Service Customer
2/21/2025
The car was done in a timely manner however once we left we were about 5 miles down the road and they called us. Said the porter thought he left his gloves in back seat he did so we turned around and took it to him. No big deal. Get back on the road and this time got a little farther and check oil engine light came on. Look at my phone and said it had something to do with fuel system. Called them back and they said the person changing my oil thinks he forgot to do something could we come back up. Apparently something was not put back in correctly. A hour and 15 minute oil change turned in to a 2 1/2 half hour oil change
2/23/2025
Deborah, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact Service Manager Travis Richardson at trichardson@lafontaine.com or 734-228-4752
NEW BOSTON, MI
Durga Siva Rama Kris N|2025 Chevrolet Equinox
Confirmed Sales Customer
2/22/2025
It’s really excellent. They treated and provide great deal which I signed deal quickly.
NICHOLAS NAWROCKI
2/24/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROCHESTER HILLS, MI
Mark E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/27/2025
My Service Advisor, Emily Michelin was outstanding. She communicated with me keeping me informed of what was going on with my vehicle throughout the process.
2/28/2025
Mark, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Wonjune L|2024 Chevrolet EQUINOX
Confirmed Service Customer
2/28/2025
Wanted to be in better guest room while waiting on. There were Coffee machine not clean and no snacks at all unlikely other dealerships.
3/2/2025
Wonjune, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Vedran Karahusic General Manager vkarahusic@lafontaine.com
NORTHVILLE, MI
Elizabeth C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
2/28/2025
Very professional service by Tom (Henny). When signing the documents, I felt uncomfortable being asked to purchase additional insurance that I was not previously informed of.
MATTHEW HENSLEY
3/2/2025
Elizabeth, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Vedran Karahusic General Manager vkarahusic@lafontaine.com
CANTON, MI
Jacob T|2012 Chevrolet Cruze
Confirmed Service Customer
2/28/2025
it was quick, fast and they had good prices. I feel like i was a part of the "family deal" that they talk a lot about which was very reassuring as well
3/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTLAND, MI
Fabio M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/27/2025
Excellent, very professional team.
STEVEN LARICHE
2/28/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Lidong Z|2023 Chevrolet Blazer
Confirmed Service Customer
2/28/2025
Great service.
TROY, MI
Michael G|2023 Chevrolet Traverse
Confirmed Service Customer
2/28/2025
Very friendly and helpful. Too care of the problem for us right away. Even gave us a lift home. Overall great experience.
3/2/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
PINCKNEY, MI
Mark M|2024 Chevrolet Blazer
Confirmed Service Customer
2/28/2025
They were able to make my repairs immediately and it was just a short wait time.
PLYMOUTH, MI
Haissam A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/28/2025
It was great and Emily was amazing
3/2/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Haitham D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/28/2025
It’s not the first time I had to deal with Daniel He was professional and friendly and knowledgeable . He was very helpful patient answered all my questions and he was very dedicated to his job
3/2/2025
Haitham, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
David F|2022 GMC Acadia
Confirmed Sales Customer
3/2/2025
Car was good value and process of sale was decent. However, the car was described to have a remote start but didn't and we are still waiting on a resolution to the problem. Also we have asked for thr Certified Pre-owned details to be given to us in writing that detail the warranty terms including dates and mileage of expiration, but we have yet to recieve that. We feel that service is being mass produced while improtant details of customer service are being missed.
JASON PANGMAN
3/3/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Vedran Karahusic General Manager vkarahusic@lafontaine.com
GARDEN CITY, MI
Scott M|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
3/3/2025
Great experience.
BENJAMIN BUDNIK
3/4/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WEST BLOOMFIELD, MI
Jill L|2024 Chevrolet Trailblazer
Confirmed Service Customer
3/3/2025
I had a 4:00 pm appointment for my first oil change, tire rotation and inspection. I arrived a little early, was greeted quickly and everyone was very nice. The service was done quickly and I was on my way. To be honest, I was a little worried because I had been going to Lou LaRiche for so many years that I was hoping that the good service would still be there now that it is LaFontaine, and it was!
3/3/2025
We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
LIVONIA, MI
Debra B|2025 Chevrolet Traverse
Confirmed Sales Customer
3/2/2025
Very easy and efficient!
STEVEN LARICHE
3/3/2025
Wow, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Robert S|2024 Chevrolet Equinox
Confirmed Service Customer
3/3/2025
I made an appointment the previous day for an oilchange. I came in a few minutes before the scheduled time. I was greeted with a smile and written up. The waiting area was comfortable. I was updated on service by texts. The service person notified me that the service was completed. My experience at your dealership was very professional.
3/4/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
WESTLAND, MI
Gerald W|2018 Chevrolet Traverse
Confirmed Service Customer
3/4/2025
Service was completed within the said timeframe.
CANTON, MI
Charles H|2025 Chevrolet Corvette
Confirmed Sales Customer
3/5/2025
Great experience working with Amar. Was very helpful throughout the buy process.
AMAR HALITOVIC
3/6/2025
Charles, we're happy you found our staff to be supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
DEKALB, IL
Alan P|2024 Chevrolet Colorado
Confirmed Sales Customer
3/5/2025
Austin, Larsen and Amie were great.
DANIEL PROVENZOLA
3/7/2025
Alan, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
LAMBERTVILLE, MI
Mark N|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/6/2025
We were happily greeted when we came through the door. Then we were assigned to our sales woman, Taylor Lang, she made it an easy experience from the test drive to picking up our Tahoe Premier. Even the Finance department was easy to work with. They clearly explained everything we signed. I would highly recommend buying from LaFontaine Chevrolet Plymouth.
TAYLOR LANG
3/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Ryan B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/7/2025
Very easy interaction with the staff . I enjoy receiving the inspection videos.
3/9/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH, MI
Robert S|2023 Chevrolet Colorado
Confirmed Service Customer
3/7/2025
Emily did a nice job processing me through the service writ up and providing shuttle service
NORTHVILLE, MI
Luke P|2023 Chevrolet Bolt EV
Confirmed Service Customer
3/9/2025
Great and fast service!
3/11/2025
Luke, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
WESTLAND, MI
Dina W|2025 Chevrolet Equinox
Confirmed Sales Customer
3/4/2025
Ali was very helpful & transparent with our vehicle leasing process
ALI JOMAA
3/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
CANTON, MI
David M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/4/2025
I was impressed with their quick service and really easy to work with!
TAYLOR LANG
3/5/2025
David, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BOYNE CITY, MI
Naveen J|2025 Chevrolet Equinox EV
Confirmed Sales Customer
3/4/2025
Good experience. I enjoyed for the most part. The sales person Rocky was nice and very prompt.
NICHOLAS NAWROCKI
3/5/2025
Naveen, thank you for sharing your positive experience! We look forward to your next visit! Take care!
FARMINGTON, MI
Michael S|2024 Chevrolet Colorado
Confirmed Service Customer
3/5/2025
Excellent service
3/6/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
WESTLAND, MI
Mark H|2020 Chevrolet Equinox
Confirmed Service Customer
3/6/2025
I just can’t understand how an oil change cost $124.00 dollars. It’s an oil filter and 6qts of oil.
LIVONIA, MI
Amanda B|2024 Chevrolet Blazer
Confirmed Service Customer
3/6/2025
Emily was great! She got our car looked at ASAP and communicated with us the whole time.
3/7/2025
Amanda, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!
CANTON, MI
Matthew P|2020 Chevrolet Equinox
Confirmed Service Customer
3/8/2025
Representative was professional and helpful
3/10/2025
Matthew, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please don't hesitate to reach out to us if there's anything more we can do!
LIVONIA, MI
John T|2025 Chevrolet Trailblazer
Confirmed Sales Customer
3/9/2025
Fantastic experience. Worked with Dan to get things rolling and then Austin and Larsen were excellent at communicating with me to make sure all the paperwork was done on time. It was great dealing with true professionals!!
DANIEL PROVENZOLA
3/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BLOOMFIELD HILLS, MI
Pauline Y|2020 Chevrolet Malibu
Confirmed Service Customer
3/11/2025
Very professional
3/11/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FARMINGTON HILLS, MI
Lindsay P|2025 Chevrolet Blazer EV
Confirmed Sales Customer
3/12/2025
Pam was wonderful to work with when I was buying/leasing my blazer EV. I ever recommended friends to her the very same day I got my lease…however, soon after the Blazer EV was delivered I noticed it didn’t have the travel charger with it which I needed to plug in at home to get some extra charge since it showed up with only a 20% charge. I have called the dealership, left three messages, texted multiple times to both numbers I have for her and haven’t heard back still. I have had to ask a friend to bring me their charger so I could charge enough to get to a charging station and charge so I could take my kids to and from school the last few days. Extremely disappointed that I haven’t heard anything back and this still isn’t resolved
BRENDAN RADEN
3/13/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
BRIGHTON, MI
Joseph K|2024 Chevrolet Equinox
Confirmed Service Customer
3/12/2025
Everything was good (loved live videos while oil change was ongoing). Both customer representative and mechanic were friendly.
3/13/2025
Joseph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Jerold M|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/12/2025
Great experience
TAYLOR LANG
3/13/2025
Jerold, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Carol C|2015 Chevrolet Camaro
Confirmed Service Customer
3/12/2025
Great service, fast efficient and friendly staff! Thank you!
LIVONIA, MI
Brenda E|2023 Chevrolet Trailblazer
Confirmed Service Customer
3/12/2025
Super fast and well done. Emily was great! Very upbeat.
3/13/2025
Brenda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Micheal L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/13/2025
your team did a nice job communicating what was done and why, rose the driver that took me to work when i dropped my truck off was very nice and made the short trip enjoyable.
WIXOM, MI
Joshua P|2025 Chevrolet Trax
Confirmed Sales Customer
3/13/2025
Amar was great, he was honest and made sure the process was smooth.
AMAR HALITOVIC
3/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WAYNE, MI
Jeanine W|2025 Chevrolet Trax
Confirmed Service Customer
3/13/2025
Very nice staff and quick service
3/14/2025
Jeanine, we're glad everything was completed quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
GARDEN CITY, MI
James D|2024 Chevrolet EQUINOX
Confirmed Service Customer
3/12/2025
I made the appointment for my oil change & other associated service. I arrived a few minutes early & they took my car right in & started the service. I waited in the waiting room and in less than an hour, they had the service completed, as well as washing the car. I have dealt with this dealership for a number of years and am totally satisfied.
3/13/2025
James, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
James W|2025 Chevrolet Corvette
Confirmed Sales Customer
3/12/2025
Amar was very easy to work with, great experience.
AMAR HALITOVIC
3/13/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
TUSTIN, CA
Andrea R|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/12/2025
The best experience I had buying a car. Definitely would go back and refer others!!
MATTHEW HENSLEY
3/13/2025
Andrea, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do!
FARMINGTON, MI
Todd B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/14/2025
Great customer service and follow-up. Very responsive and attentive.
MATTHEW HENSLEY
3/16/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TRENTON, MI
Kristin V|2025 Chevrolet Equinox
Confirmed Sales Customer
3/18/2025
Salesman was the best
JOSEPH KASSEES
3/19/2025
Kristin, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We are always more than happy to assist you if anything else comes up. Take care!
WESTLAND, MI
Kelly S|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/20/2025
It was amazing! The best experience I've ever had at a dealership.
DANIEL PROVENZOLA
3/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
LIVONIA, MI
Breyan G|2025 Chevrolet Silverado EV
Confirmed Sales Customer
3/20/2025
I bought a corvette from Luca a year ago. Not only did was he able to get my ford raptor traded in, get me into a new a Silverado, all under an hour this time around. This was one of the quickest, efficient and friendliest interactions that have been done. Great dealership that hires great employees.
LUCA MUNN
3/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Timothy W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/20/2025
Very professional
3/21/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
PLYMOUTH, MI
Audrey M|2025 Chevrolet Traverse
Confirmed Sales Customer
3/14/2025
It was great! Nathan did an amazing job and went above and beyond getting me in a vehicle I love!
NATHAN VONBRODA
3/16/2025
Audrey, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
MANCHESTER, MI
Edgar J|2023 Chevrolet 1500 Silverado
Confirmed Service Customer
3/20/2025
All aspects were done well.
3/21/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Michael L|2025 Chevrolet Blazer EV
Confirmed Sales Customer
3/20/2025
Great process and Matt was extremely helpful.
MATTHEW HENSLEY
3/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
CANTON, MI
Jasmine S|2025 Chevrolet Traverse
Confirmed Sales Customer
3/20/2025
I was working with another Chevy dealership who was barely giving me the time of day. Dan was communicative and got me the vehicle I was looking for.
DANIEL PROVENZOLA
3/21/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
ALLEN PARK, MI
Andi D|2025 Chevrolet Equinox EV
Confirmed Sales Customer
3/22/2025
My experience went well. Was able to get in and out in a reasonable amount of time.
DANIEL PROVENZOLA
3/24/2025
Andi, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!
WESTLAND, MI
Patrick M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/22/2025
Fantastic
DANIEL PROVENZOLA
3/24/2025
Patrick, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
TRAVERSE CITY, MI
David B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
3/22/2025
Oil change and rotate was OK i guess, truck is back in for what was supposed to be looked at and fixed. Vehicle dropped off 6am Friday and currently there all weekend now .
3/24/2025
David, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
GARDEN CITY, MI
Dennis H|2025 Chevrolet Equinox
Confirmed Sales Customer
3/22/2025
It was completed in one day
JOSEPH KASSEES
3/24/2025
Dennis, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Carrie O|2025 Chevrolet Trax
Confirmed Service Customer
3/20/2025
I am new here and everyone is so kind Michael Schmidt was Amazing
WEST BLOOMFIELD, MI
Jennifer D|2025 Chevrolet Equinox
Confirmed Sales Customer
3/21/2025
Everything was great. I will be coming back. Only issue is my back passenger tire isnt holding air. I looked and I see no nail. It’s a brand new car. How could i be having a tire problem all ready. I only have had the car 4 days when tire started giving me a problem.
NICHOLAS NAWROCKI
3/22/2025
Jennifer, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Vedran Karahusic General Manager vkarahusic@lafontaine.com
TAYLOR, MI
Jungil K|2025 Chevrolet Blazer EV
Confirmed Sales Customer
3/25/2025
The dealer(Ron) has it taken care of us and we got grace of support from him. I would give five star for him.
RONALD PROVENZOLA
3/26/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
SOUTH LYON, MI
Thomas E|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/26/2025
Outstanding service! I switched from another automated lease, and the entire process was seamless and easy
NICHOLAS NAWROCKI
3/27/2025
Thomas, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
LAKE ORION, MI
Kelly E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/26/2025
exceptional service by Amar!! Will recommend everyone to him! Hes the best! Thank you for everything and my beautiful truck!!
AMAR HALITOVIC
3/27/2025
Kelly, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANN ARBOR, MI
April T|2024 Chevrolet Blazer
Confirmed Sales Customer
3/26/2025
Amar provided excellent customer service I would highly recommend this dealership for purchasing a new car.
AMAR HALITOVIC
3/27/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
WARRENVILLE, IL
Megan P|2025 Chevrolet Equinox
Confirmed Sales Customer
3/27/2025
Everything went very smoothly. I was impressed by the level of customer service and the options I was offered.
TAYLOR LANG
3/28/2025
Megan, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
SAINT CLAIR SHORES, MI
Vincent G|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
3/28/2025
Fantastic, will repeat.
ANEL MUJOVIC
3/31/2025
Vincent, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WILLIAMSTON, MI
John R|2019 Chevrolet Impala
Confirmed Service Customer
3/23/2025
Emily did a great job of finding a good price for the work that had been done, plus she gave me very helpful information on the subject of tires and good price opportunities for the near future. She gave me a lot of confidence in you guys!
3/24/2025
John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Lucas S|2024 Chevrolet Colorado
Confirmed Service Customer
3/24/2025
Daniel did a great job!
3/25/2025
Lucas, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Glenn M|2020 Chevrolet Blazer
Confirmed Service Customer
3/25/2025
From Olivia who gave me all the information I asked for about new tires to Mike who kept me apprised of the progress of my car all the way through I was very pleased with the way I was treated. Never had a bad experience at La Fontaine! Customer for life!
3/27/2025
Glenn, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTHVILLE, MI
Janenne H|2020 Chevrolet Equinox
Confirmed Service Customer
3/26/2025
Everything went great. Everyone was very kind and professional and the work done on my car was well documented.
3/27/2025
Janenne, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Chris B|2025 Chevrolet Corvette
Confirmed Sales Customer
3/26/2025
I ordered a 2025 Corvette through LaFontaine Chevrolet. I am located in California 2,300 miles away from the dealership. It was a great experience working with Amar. He did exactly what he said when he said that he would do it. I appreciated his follow through, and my Corvette came exactly as I ordered it. Amar, thank you for all the hard work in getting this done.
AMAR HALITOVIC
3/27/2025
Chris, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CARMICHAEL, CA
Daniel O|2024 Chevrolet Equinox
Confirmed Service Customer
3/28/2025
Excellent service by staff. The $90 fee for oil change is absurd.
3/30/2025
Daniel, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
CANTON, MI
Michael M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/31/2025
Great experience
RONALD PROVENZOLA
4/2/2025
Michael, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Michael S|2024 Chevrolet Colorado
Confirmed Service Customer
3/31/2025
Excellent staff
4/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTLAND, MI
Anita F|2025 Chevrolet Trax
Confirmed Sales Customer
3/29/2025
Very good service
RONALD PROVENZOLA
3/31/2025
Anita, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
CANTON, MI
Gerald S|2016 Chevrolet Suburban
Confirmed Service Customer
3/29/2025
Hubcap missing when I got home
3/31/2025
Gerald, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Joshua P|2025 Chevrolet Trax
Confirmed Service Customer
3/29/2025
Everything went smoothly, thanks.
3/31/2025
Joshua, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WAYNE, MI
Mohammed S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
3/29/2025
Anel Mujovic was a great dealer. He did an amazing job and got us a good price.
ANEL MUJOVIC
3/31/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
NORTHVILLE, MI
Rajesh M|2025 Chevrolet Trax
Confirmed Sales Customer
3/30/2025
Ben was a great host and he was able to find the similar vehicle that i was looking for and close the deal the same day. Probably, the two things i was not happy is about the price difference what Ben showed us and what was being shown during the closure ( about 2 k increase) and had to go back and forth on that, secondly, I had an interest rate of 5.3 from credit union one and during the whole process i was told that the team does work with credit union one and lastly to give me one at 6.9%. The finance person told that they done work with credit union one, which is not true. Not happy with the finance application process and my credit was run about 4 times. It would have been helpful, if i was kept informed about the rates before i start the closing and had to pay close attention to numbers.
BENJAMIN BUDNIK
3/31/2025
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. Vedran Karahusic General Manager vkarahusic@lafontaine.com
TROY, MI
Vida S|2024 Chevrolet Equinox
Confirmed Service Customer
3/30/2025
The service person that helped me was a joy to talk with. he assisted me with my GPS on the GM app on my phone. Just a nice young man Vida Steele
3/31/2025
Vida, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Kristen P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/31/2025
The staff was friendly, I was impressed by having the videos!
4/2/2025
Kristen, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Stephanie C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/1/2025
Service experience was perfect! I was there less than an hour for full service and even received text updates along with a video of under my truck showing tires and suspension!
4/2/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
VAN BUREN TOWNSHIP, MI
Taryn S|2019 Chevrolet Traverse
Confirmed Service Customer
4/1/2025
I cannot say enough good things about Mike. He answered my questions over the phone before scheduling my appointment. He kept me informed throughout the appointment about the issues they found and contacted me when my vehicle was ready for pick up. I only come back to LaFontaine Chevrolet because of Mike.
4/2/2025
Taryn, our staff is committed to providing each of our clients with the best automotive experience! Until the next time we meet, take care!
PLYMOUTH, MI
Leonardo M|2015 Chevrolet MALIBU LT
Confirmed Service Customer
4/2/2025
Service was fast , personnel was friendly and receptive to my questions
4/3/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
CANTON, MI
Timothy S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/2/2025
$145 for oil change? Empty windshield reservoir, and tire pressures different front to back. But their staff is very friendly.
4/4/2025
Timothy, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Service Manager Travis Richardson at trichardson@lafontaine.com or 734-228-4752 when you have an opportunity, and we will be more than happy to try and turn your experience around.
LIVONIA, MI
Jack H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/2/2025
Everyone was very nice and knowledgeable
BRENDAN RADEN
4/3/2025
Jack, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
MILFORD, MI
Eon S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/2/2025
Your customer service representative was extremely friendly, helpful and professional in every way possible. I had my four year old grandson with me and Emily, made sure we were alright and made a special effort to have my pick up truck serviced quickly. Thank you again, E. Small
4/5/2025
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
DEARBORN HEIGHTS, MI
Stephanie C|2025 Chevrolet Trax
Confirmed Sales Customer
4/2/2025
The service was excellent. Ron took his time and made the experience memorable. I walked out with a brand new 2025 Trax Rs.
RONALD PROVENZOLA
4/4/2025
Stephanie, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
CANTON, MI
Deidree C|2025 Chevrolet Trax
Confirmed Sales Customer
4/5/2025
It was a nice experience
JOSEPH KASSEES
4/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ROMULUS, MI
Ahmed G|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/31/2025
Amar Halitovic was an absolute pleasure to work with! After months of searching for the perfect car, he helped me find exactly what I wanted. He’s one of the hardest-working and most dedicated salespeople I’ve ever met—professional, patient, and truly committed to helping his customers. I highly recommend him to anyone looking for a great car-buying experience!
AMAR HALITOVIC
4/1/2025
Ahmed, thank you for your kind review, we are happy to pass along your comments to Amar here at LaFontaine Chevrolet Plymouth! Thanks again for the recommendation, and have an amazing day!
DEARBORN, MI
Joseph D|2025 Chevrolet Equinox
Confirmed Sales Customer
4/1/2025
My salesman, Rocky wasted no time sourcing the exact vehicle I had specified. His attention to detail and very pleasant demeanor made for a satisfying experience at La Fontaine.
NICHOLAS NAWROCKI
4/2/2025
Joseph, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Tod C|2022 Chevrolet Trax
Confirmed Service Customer
4/6/2025
As always they were fast and efficient. I wouldn’t go to another dealership. Service is excellent
4/7/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Craig M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/6/2025
Ben Budnik did a great job helping us trading in our old lease truck and get a new lease 2025 Silverado truck. This is our 7th car our family has either purchased or leased from Ben! He always helps us get the best car and price! Ben has a great caring personality and he is very funny.
BENJAMIN BUDNIK
4/9/2025
Craig, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
CANTON, MI
Stephen N|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/7/2025
The salesperson was very pleasant and helpful finding the vehicle we wanted and kept us well informed; I would give Ben Budnick a 5 as he deserves it. We signed the papers on Saturday 3/29/2025 and picked the vehicle up on 4/2/2025. Ben and I did a walk around on the vehicle and everything looked fine, we started the vehicle and went inside to go through the vehicle's electronics and operation. I drove the vehicle home and opened the hood while the vehicle was running and heard a loud ticking noise, I took the vehicle back to service who were helpful and nice the next day. The service department had the vehicle for 2 days and said there is nothing wrong with the motor that all the 5.3 motors have the ticking noise, but some are louder than others. I was told if they take things apart to investigate the noise could become louder than when I brought it in (Invoice # CVCS35597). I know this is a Dealership Survey, so I scored a 4, however; since I bought the vehicle, I am stuck with it until it breaks. Not happy with GM and dealership answer that the noise is normal. I guess just what till the engine fails, I know they have lifter issues with that motor and the Fuel Management System, what can you expect for a 70K plus vehicle.
BENJAMIN BUDNIK
4/10/2025
Stephen, thank you for taking the time to leave us feedback about your experience with us. We hope you are willing to give us another chance. Please reach out to us at (734) 228-4752 so we can work towards a resolution. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
ROCKWOOD, MI
Ricky B|2020 Chevrolet Blazer
Confirmed Service Customer
4/10/2025
Service advisor Michael Schmidt very courteous. Delivered repaired vehicle before promised time. Loved the multipoint inspection and washed my Blazer!!!!! What not to like!!!!
4/11/2025
Ricky, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please don't hesitate to reach out if there's anything additional we can do for you.
NORTHVILLE, MI
Zachery R|2025 Chevrolet Equinox
Confirmed Sales Customer
4/11/2025
Very friendly and timely
MATTHEW HENSLEY
4/12/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
ANN ARBOR, MI
Moorthy N|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/11/2025
Fast and able to close the deal quickly
LUCA MUNN
4/12/2025
Moorthy, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
NOVI, MI
Gary G|2024 Chevrolet Equinox
Confirmed Service Customer
4/11/2025
Everything went very well! Your service center staff is outstanding
4/12/2025
Gary, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Daniel C|2024 Chevrolet Express Cargo Van
Confirmed Sales Customer
4/11/2025
Quick and seamless
JEREMY PHELPS
4/13/2025
Daniel, your wonderful feedback and rating mean a lot to us. Thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
YPSILANTI, MI
Patrick Y|2025 Chevrolet Equinox
Confirmed Sales Customer
4/13/2025
Steve LaRiche is an awesome salesman. Very professional. I highly recommend him.
STEVEN LARICHE
4/14/2025
Patrick, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Denise T|2023 Chevrolet Blazer
Confirmed Service Customer
4/16/2025
Professional and friendly! Thank you! Your service advisors, all of them, are just awesome!
4/17/2025
Denise, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! Feel free to reach out to us if you need anything. Have a wonderful day.
NOVI, MI
Kim S|2022 Chevrolet Trailblazer
Confirmed Service Customer
4/17/2025
Emily was wonderful and I liked how you text me a video when inspecting my car.
4/18/2025
Kim, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
CANTON, MI
Scott H|2016 Chevrolet Equinox
Confirmed Service Customer
4/17/2025
Olivia in the Service Department did a great job in assisting with my 2016 Equinox repair
4/18/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Rama-Krishna K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/11/2025
It was very excellent service provided by Rocky
NICHOLAS NAWROCKI
4/13/2025
Rama, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
NOVI, MI
Eric T|2024 Chevrolet Equinox
Confirmed Service Customer
4/15/2025
I was greeted immediately after pulling into the service area. After a brief conversation confirming my appointment, my vehicle was on the way to being serviced. The customer waiting room was very comfortable complete with free coffee or tea. The service on my vehicle was completed on time....and they even washed my car!
4/16/2025
Eric, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WESTLAND, MI
Angela G|2024 Chevrolet Blazer
Confirmed Service Customer
4/15/2025
My service rep was very courteous and knowledgeable. Quick service. Loved the videos I was sent during the whole process. Great experience!
4/16/2025
Angela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FLAT ROCK, MI
Rebecca B|2018 Chevrolet Traverse
Confirmed Service Customer
4/17/2025
Great communication, work completed on time, pick up and drop off was hassle free. Staff was very courteous.
4/18/2025
Rebecca, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
ANN ARBOR, MI
William K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/17/2025
I was checked in quickly and were done with my truck in no time.
4/20/2025
William, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WESTLAND, MI
Srikanya V|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/18/2025
Leasing process was very quick and easy. All the questions were answered and provided all the required information. Sales man Rocky was exceptionally good and helpful.
NICHOLAS NAWROCKI
4/20/2025
Srikanya, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
HASLETT, MI
Judy M|2025 Chevrolet Trax
Confirmed Service Customer
4/18/2025
It went so smoothly and I was really impressed with the personal service! I definitely will recommend you to others.
GARDEN CITY, MI
Julie W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
4/21/2025
The entire LaFontaine service department staff & mechanics didvan awesome job servicing my Silverado HD. Thanks
4/22/2025
Julie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
CANTON, MI
Mark M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/21/2025
Both Matt and Tim’s customer service was outstanding. They made the process of leasing my Equinox EV fast and easy.
MATTHEW HENSLEY
4/22/2025
Mark, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
PLYMOUTH, MI
Zack T|2023 GMC Yukon
Confirmed Service Customer
4/21/2025
Very friendly and helpful staff
SOUTH LYON, MI
Michael G|2025 Chevrolet Traverse
Confirmed Sales Customer
4/23/2025
Ron Provenzola was a great salesman to work with
RONALD PROVENZOLA
4/23/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you, and have a fantastic day!
FARMINGTON HILLS, MI
Robert P|2014 Chevrolet Cruze
Confirmed Service Customer
4/23/2025
As always, great job!
4/24/2025
Robert, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
DEARBORN HTS, MI
Donald P|2023 Chevrolet Traverse
Confirmed Service Customer
4/23/2025
Well done
4/24/2025
Donald, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
NORTHVILLE, MI
Navin W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/23/2025
I got the deal that I was looking for. Thanks
NICHOLAS NAWROCKI
4/24/2025
Navin, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
CANTON, MI
Kayla P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/24/2025
Ben was very helpful in answering all of our questions and working to get us a great car for the best price!
BENJAMIN BUDNIK
4/25/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
ALLEN PARK, MI
Michael W|2025 Chevrolet Equinox
Confirmed Sales Customer
4/24/2025
The sale process was great, the closing process could have been better. It really is 4.5 stars. I understand when things get backed up, but I had an appointment time for closing and it still took almost 2 hours to get into the financial dept. office and get done from the time I arrived at the dealer.
DANIEL PROVENZOLA
4/25/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
John L|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/24/2025
Very thorough yet quick process, Amar has good product knowledge and payment estimation accuracy.
AMAR HALITOVIC
4/25/2025
John, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
Jennifer W|2020 Chevrolet Trax
Confirmed Service Customer
4/20/2025
The customer service in the service department is excellent. I had an appointment. It took longer than they expected to complete the oil change and tire rotation, but they gave me a little discount for the delay.
CANTON, MI
Mike V|2024 Chevrolet Equinox
Confirmed Service Customer
4/21/2025
Oil change wad quickly performed
4/22/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Frank K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/21/2025
Everybody was kind and it was an efficient and excellent experience
RONALD PROVENZOLA
4/22/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Angela P|2025 Chevrolet Equinox
Confirmed Sales Customer
4/22/2025
Taylor was great at helping me find the perfect car that met my needs while still keeping it within my budget. She was very friendly and communicated with me every step of the process.
TAYLOR LANG
4/23/2025
Angela, we're happy to hear you had such a positive experience with Taylor! Feel free to reach out to us if you need anything. Have a wonderful day.
GARDEN CITY, MI
Michael T|2025 Chevrolet Equinox
Confirmed Sales Customer
4/22/2025
We have bought many cars at this dealership under LaRiche and now LaFontaine. We have had all of our cars serviced here as well. We have confidence in the dealership.
STEVEN LARICHE
4/23/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We look forward to your next visit! Take care!
CANTON, MI
Kari V|2021 Chevrolet Traverse
Confirmed Service Customer
4/23/2025
Got my car in and was done in same day which was great
4/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Danielle K|2024 Chevrolet Traverse
Confirmed Service Customer
4/24/2025
I have never in my life paid $137 for an oil change on a four-cylinder! I was never communicated with that. There was a 3% fee on my credit card until I looked at my bank statement and noticed I was charged differently than I was told. I will be taking my service elsewhere.
CANTON, MI
Scott T|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/25/2025
Nathan is the amazing!!
NATHAN VONBRODA
4/27/2025
Scott, we're happy to hear you had such a positive experience with Nathan! Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Priscilla P|2022 Chevrolet Blazer
Confirmed Service Customer
4/26/2025
Service was professional and friendly, the lounge was comfortable and nice to do work while waiting.
4/28/2025
Priscilla, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
TAYLOR, MI
William R|2025 Chevrolet Equinox
Confirmed Sales Customer
4/25/2025
Friendly professional service/sales. Open to questions about the purchase process.
MATTHEW HENSLEY
4/27/2025
William, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Jagjeet B|2025 Chevrolet Equinox
Confirmed Sales Customer
4/25/2025
Mr. Nathan Vonbroda took care of us. He is a very professional car sales consultant. He handled from start to finish the transaction. We explored all the options and help us to choose the Black Chevy Equinox 2025. We are happy with the SUV added to the family. We will come back soon to get Chevy Traverse 2025 if we get the best offer in next couple months. We like the GM Vehicle's because of the quality and reliability. Keep it up.
NATHAN VONBRODA
4/28/2025
Jagjeet, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Jacqueline D|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
4/25/2025
I was well taken care of by all! Couldn't have went anymore smoothly!
BRANDON ARTHUR
4/28/2025
Jacqueline, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
BROOKLYN, MI
Denise B|2024 Chevrolet Equinox
Confirmed Service Customer
4/28/2025
Good experience in a timely manner
4/29/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Lauren E|2025 Chevrolet Equinox
Confirmed Sales Customer
4/28/2025
Certainly! Here's a draft for your review: --- **Outstanding Experience at LaFontaine Chevy in Plymouth, MI!** I recently had the pleasure of working with LaFontaine Chevy in Plymouth, MI, and I can confidently say they provided the best car-buying experience of all the dealerships I visited. After visiting two other dealerships, LaFontaine Chevy came through with a deal that blew me away. My sales rep, Taylor, was amazing from start to finish. She truly knew her stuff! I was dealing with some tricky issues – negative equity in a trade-in with nearly 200,000 miles and a desire to not pay hundreds more than I was already paying. My current car payment was just under $500, and I didn’t want to stretch it further. Taylor listened carefully to all my concerns and worked quickly and efficiently to get me into a new car. In just a few hours, they had me signed with a payment that was only $60 more per month, even after factoring in my $6,000 of negative equity. I was honestly shocked at how smooth the process went, and how well they were able to accommodate my needs. The finance team at LaFontaine Chevy deserves huge praise as well. They worked seamlessly with Taylor to make sure everything was in order, and I walked away feeling completely satisfied with the deal. I’m truly impressed by the professionalism and dedication of this team. If you're in the market for a car, I highly recommend giving LaFontaine Chevy a visit – especially if you want a team that listens and works hard to get you the best deal. Thanks again, Taylor and the whole team!
TAYLOR LANG
4/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
CANTON, MI
Abbas K|2025 Chevrolet Corvette
Confirmed Sales Customer
4/28/2025
Working with
ANEL MUJOVIC
4/29/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
DEARBORN HEIGHTS, MI
Paul Z|2025 Chevrolet Traverse
Confirmed Service Customer
4/28/2025
Awesome. Fast and attentive! Mike was an outstanding rep!!! Great job!
4/29/2025
Paul, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
NORTHVILLE, MI
Andrew L|2024 Chevrolet Tahoe
Confirmed Service Customer
4/28/2025
Quick and easy. Thanks!
4/29/2025
Andrew, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
DETROIT, MI
Thomas M|2025 Chevrolet Equinox
Confirmed Sales Customer
4/29/2025
Ron (salesman) was great! Took excellent care of us!
RONALD PROVENZOLA
4/30/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
LIVONIA, MI
Sam G|2023 Chevrolet Trailblazer
Confirmed Service Customer
4/29/2025
Always a great experience! They are nice and friendly plus keep me updated on the status of my car with minimal updates so I’m not just wondering what’s happening!
4/30/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH, MI
William B|2025 Chevrolet Equinox
Confirmed Sales Customer
4/30/2025
The salesman, Matt, was thorogh and answered every question I had about the sale. He knew the process very well and kept me informed throughout the process. I would definitely do business with him again.
MATTHEW HENSLEY
5/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
LIVONIA, MI
Dianne P|2025 Chevrolet Trax
Confirmed Sales Customer
5/1/2025
The salesman Matt was outstanding I'm out sale.
MATTHEW HENSLEY
5/2/2025
Dianne, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
SOUTH LYON, MI
Kimberly K|2025 Chevrolet Trax
Confirmed Service Customer
5/1/2025
Everyone was very helpful and friendly My car was done when promised
5/2/2025
Kimberly, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
Thelma B|2025 Chevrolet Equinox
Confirmed Sales Customer
5/5/2025
A great experience!
ALI JOMAA
5/6/2025
Thelma, we are very happy to have provided you with such a positive experience! Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
YPSILANTI, MI
Jeffrey T|2025 Chevrolet Equinox
Confirmed Sales Customer
4/28/2025
Taylor lang was extremely helpful and knowledgeable during the process
TAYLOR LANG
4/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Stephen K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
4/29/2025
Dan was extremely helpful. We already knew what vehicle we wanted and he was able to find it and take care of the buying process very quickly without wasting our time.
DANIEL PROVENZOLA
4/30/2025
Stephen, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
FARMINGTON, MI
Fidelia W|2020 Chevrolet Equinox
Confirmed Service Customer
4/29/2025
I was glad to get a quick same day appointment since I was driving out of town. All worked out well for me that day!
4/30/2025
Fidelia, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
DETROIT, MI
Dan K|2014 Chevrolet Equinox
Confirmed Service Customer
4/30/2025
just a little pricy for an oil change and headlamp replacement. $250.
4/30/2025
Dan, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please contact us so we can discuss your experience further. We look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
LIVONIA, MI
Randy Y|2019 Chevrolet Traverse
Confirmed Service Customer
5/1/2025
Wonderful experience
5/2/2025
Randy, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
YPSILANTI, MI
Stephen H|2025 Chevrolet Blazer EV
Confirmed Sales Customer
5/5/2025
Ben Budnik made the process enjoyable and smooth and easy - would defintiely recommend!
BENJAMIN BUDNIK
5/6/2025
Stephen, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Agda L|2024 Chevrolet Blazer
Confirmed Service Customer
5/7/2025
on time, great team
5/8/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
David M|2022 Chevrolet Camaro
Confirmed Service Customer
5/9/2025
Prompt & efficient.
5/11/2025
David, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
LIVONIA, MI
Ronald P|2020 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
My vehicle was completed in a very reasonable period of time. I did take the ride home and was picked up when the vehicle was completed. I am very satisfied with the service. The procedures were explained to me and completed as projected.
5/11/2025
Ronald, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Hala H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/5/2025
Ali was amazing at finding me a car that aligned with my needs and payment range. He was quick, thorough, and such a pleasure to work with!
ALI JOMAA
5/6/2025
Hala, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEARBORN, MI
James M|2024 Chevrolet Equinox
Confirmed Service Customer
5/7/2025
Very fast and I like the video of the inspection.
5/8/2025
James, It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Navneetkumar R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/9/2025
Good
NICHOLAS NAWROCKI
5/12/2025
Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
TROY, MI
Enkueda B|2011 Chevrolet Equinox
Confirmed Service Customer
5/12/2025
They lost the fluid washer cap when they did the inspections. I had to order another one to replace that. Charged me almost 400$ for diagnosis and some lube in brakes and it didnt even fix the braking noise. On top of that, they lost the cap. Embarrassing. I didnt even want to call for a stupid cap because if they kept the car for a whole week, and charged me 400$ for 1 hour work and some lube, imagine dealing with them for a cap. Would never go back there and will recommend anyone to not do so.
5/12/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to Service Manager, Travis Richardson at trichardson@lafontaine.com or 734-228-4752 when you have a chance. Thank you, and we look forward to hearing from you.
DETROIT, MI
Daniel H|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/12/2025
I had an excellent experience with Ali at the Chevrolet dealership. From the beginning, he was professional, friendly, and patient. He took the time to listen to what I needed and helped me find the perfect vehicle without any pressure. Ali answered all my questions clearly and walked me through every step of the buying process. It’s obvious that he really knows cars and genuinely cares about customer satisfaction. Thanks to him, I drove away happy in my new Chevrolet. Highly recommended!
ALI JOMAA
5/13/2025
Daniel, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
CANTON, MI
Gwendolyn B|2017 Chevrolet Equinox
Confirmed Service Customer
5/14/2025
Very unhappy that it took almost 2 weeks to look at my car
5/16/2025
Gwendolyn, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (734) 228-4706 to discuss your concerns, as your satisfaction is of utmost importance to us.
PLYMOUTH, MI
Christopher R|2025 Chevrolet Colorado
Confirmed Sales Customer
5/10/2025
Ex
MATTHEW HENSLEY
5/12/2025
Christopher, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Maryam E|2025 Chevrolet Corvette
Confirmed Sales Customer
5/10/2025
Purchase was a breeze! Best service
AMAR HALITOVIC
5/12/2025
Maryam, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
DEARBORN, MI
Ronald S|2024 Chevrolet Express Commercial Cutawa
Confirmed Sales Customer
5/12/2025
My saleman did a great job!
STEVEN LARICHE
5/13/2025
Ronald, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Nicholas M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/12/2025
Taylor is awesome
TAYLOR LANG
5/13/2025
Nicholas, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
PLYMOUTH, MI
Jason F|2017 Chevrolet Cruze
Confirmed Service Customer
5/12/2025
Great experience and friendly staff
5/14/2025
Jason, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
John B|2025 Chevrolet Equinox
Confirmed Sales Customer
5/13/2025
Tremendous experience,
STEVEN LARICHE
5/14/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
PLYMOUTH, MI
William V|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/13/2025
Steve LaRiche was great to deal with
STEVEN LARICHE
5/14/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We hope you have a great day!
NORTHVILLE, MI
Louis K|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/15/2025
Matt was great answered all our questions and worked with us on a great price for a new Trailblazer
MATTHEW HENSLEY
5/16/2025
Louis, we're happy to hear you had such a positive experience with Matt! Thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
NOVI, MI
Kirsten B|2025 Chevrolet Trax
Confirmed Service Customer
5/15/2025
I was worried about switching dealerships. Had good experience at previous Chevy dealer for service but our dedicated sales person was no longer responsive. I was blown away by my experience Monday at LaFontaine. Absolutely wonderful customer service, very comfortable waiting room, all around positive experience. My OCD mind is always worried that the fluids are not topped off and that was taken care of in the customer videos!! Great experience.
5/16/2025
Kirsten, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Carolyn S|2024 Chevrolet Blazer
Confirmed Service Customer
5/15/2025
Oil Change with tire rotation, etc. Appointment was at 11:00am and I was out in 45 minutes once I had my salesman intervene. When I arrived I was told anywhere from an hour to 2 hours was the wait. When I originally booked this service, I was assured that there would be no wait, hence making an appointment in advance. Nor sure if I will use dealership in future for oil change, etc unless the service dept. can do better!
5/16/2025
Carolyn, we really appreciate your feedback! Thank you for leaving feedback. Please reach out to the Service Manager Travis Richardson at trichardson@lafontaine.com or 734-228-4752 so we may identify ways to improve your experience.
CANTON, MI
Susan H|2017 Chevrolet Volt
Confirmed Service Customer
5/15/2025
I took my car in for an oil change at 8 am and by 8:30, I received a video of the mechanic showing what he saw and how great a condition my car was in. I’ve never received a video like that before and I thought it was great! My car was serviced within the hour, which I appreciate. Very friendly staff as well.
5/16/2025
Susan, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
Jeffrey P|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/15/2025
Worked with Dan to get the Tahoe ordered with all options and packages i wanted, good communication, smooth transaction, very happy!
DANIEL PROVENZOLA
5/16/2025
Jeffrey, thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
PINCKNEY, MI
Joseph A|2024 Chevrolet Trax
Confirmed Service Customer
5/17/2025
I dropped it off and shuttled back to my house, the oil was changed and was picked up the next morning.
5/19/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Chevrolet Plymouth. If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Holly Z|2017 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
had an oil change and it was done within an hour
5/22/2025
Holly, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Julie A|2019 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
We were call to the dealer ship to pick up my car when we got there the car wouldn’t start And they had no answer why
5/22/2025
Julie, we absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
LIVONIA, MI
Kevin B|2023 Chevrolet Colorado
Confirmed Service Customer
5/22/2025
Everything was Great
5/23/2025
Kevin, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTLAND, MI
Celesta D|2024 Chevrolet Equinox
Confirmed Service Customer
5/16/2025
Appointment honored on time, write-up serviceperson was very professional and courteous, work completed within the time discussed, vehicle washed before returned. no problems of any kind.
5/18/2025
Celesta, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
DETROIT, MI
John R|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/16/2025
The team made purchasing the vehicle easy.
DANIEL PROVENZOLA
5/18/2025
John, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Lamberto S|2024 Chevrolet Corvette Z06
Confirmed Service Customer
5/19/2025
Extremely pleasant service team. everyone was very nice and easy to work with
5/19/2025
Lamberto, we are very happy to have provided you with such a positive experience! We hope you have a great day!
WHITMORE LAKE, MI
Doug M|2016 Chevrolet Corvette
Confirmed Service Customer
5/19/2025
My service adviser Daniel Iacopelli did a great job getting my Vette serviced promptly and efficiently.
5/21/2025
Doug, we're happy to hear you had such a great experience with Daniel! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
David M|2025 Chevrolet Blazer
Confirmed Sales Customer
5/20/2025
Wonderful
STEVEN LARICHE
5/21/2025
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Michael L|2013 Chevrolet Equinox
Confirmed Service Customer
5/20/2025
Prompt service. Daniel was very knowledgeable and friendly.
PLYMOUTH, MI
Mariama R|2018 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
The service is friendly and efficient, I had a great experience!
CANTON, MI
Rana J|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/22/2025
We had a great experience
BRENDAN RADEN
5/23/2025
Rana, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
SHELBY TOWNSHIP, MI
John D|2025 Chevrolet Traverse
Confirmed Sales Customer
5/22/2025
Great experience from start to finish!
MATTHEW HENSLEY
5/23/2025
John, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Sean C|2026 Chevrolet Equinox
Confirmed Sales Customer
5/23/2025
Great salesman, wonderful service, and a nice car
JASON PANGMAN
5/24/2025
Sean, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Jason M|2024 Chevrolet Equinox EV
Confirmed Sales Customer
5/23/2025
Matt was very helpful in working with the GM tagged vehicle program.
MATTHEW HENSLEY
5/25/2025
Jason, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Stefan B|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/23/2025
Purchased a new Tahoe with Matt, easy process
MATTHEW HENSLEY
5/25/2025
Stefan, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FARMINGTON HILLS, MI
Shane L|2025 Chevrolet Colorado
Confirmed Sales Customer
5/23/2025
BRIAN BUDNIK Was our salesman. Bought a new vehicle for my 16 year old son. He treated us well and made the process very smooth. Thank you for the help. He made it a great experience for my son which is what I appreciated the most for buying his first vehicle making it a great experience for him.
BENJAMIN BUDNIK
5/25/2025
Shane, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Marianna C|2025 Chevrolet Trax
Confirmed Sales Customer
5/23/2025
Excellent attention
LUIS DE ARMAS
5/25/2025
Marianna, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
DETROIT, MI
Philip M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/23/2025
First time coming to a La Fontaine. From the moment I walked in it was a good experience all the way to the moment I drove off a lot. Ben was excellent. I’m not gonna go anywhere else.
BENJAMIN BUDNIK
5/26/2025
Philip, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
PLYMOUTH, MI
Marlene H|2018 Chevrolet Equinox
Confirmed Service Customer
5/25/2025
efficient
NORTHVILLE, MI
Ileana R|2025 Chevrolet Trax
Confirmed Sales Customer
5/26/2025
It was the easiest leasing experience ever. Taylor was so helpful, no pressure and very knowledgeable
TAYLOR LANG
5/26/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please don't hesitate to reach out if there's anything additional we can do for you.
NORTHVILLE, MI
Jerome W|2017 Chevrolet Traverse
Confirmed Service Customer
5/27/2025
Great job
5/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Dennis K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2025
Dropped off truck 🚚 for oil change. Picked up truck, truck was smoking, not running rite. Brought it back, was looked at said okay. Drove it, smoking worse and running worse. Brought it back, gave me a rental. Dropped off rental, 4th trip back, and picked up my truck 🚚 Seems to be running fine now. Apparently service tek didn't know what he was doing. Was told he was new. Not very happy. Was told, no charge for next oil change and tire rotation. They didn't do this rotation cause I didn't give them the lock nut. They didn't ask for it and I forgot but I did ask for tire rotation. Now wondering 🤔 if I was charged for the tire rotation 🤔 Gotta look.
5/29/2025
Dennis, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Grace S|2025 Chevrolet Trax
Confirmed Sales Customer
5/24/2025
Ron did an amazing job at working with me to assist in a new lease deal. I love my new vehicle.
RONALD PROVENZOLA
5/26/2025
Grace, we're happy to hear you had such a positive experience with Ron! Thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
NORTHVILLE, MI
James E|2025 Chevrolet Equinox
Confirmed Sales Customer
5/25/2025
Our sales associate Ron was outstanding. He was friendly with a welcoming smile. He was very informative with all our questions. The associate providing us with the extended warranty was very knowledgeable and explained each document of the entire sale. We will definitely return to LaFontaine Chevrolet in Plymouth in the future.
RONALD PROVENZOLA
5/26/2025
James, thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BELLEVILLE, MI
Michael V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/26/2025
Everything was easy and quick
5/26/2025
Michael, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
TROY, MI
Kinneta M|2020 Chevrolet Traverse
Confirmed Service Customer
5/26/2025
The service is topnotch!
NOVI, MI
Jannat R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/27/2025
Everyone was so nice!
AMAR HALITOVIC
5/28/2025
Jannat, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Alexander M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/28/2025
Great service. Our salesman, Matt did an excellent job, honest and hard working to get the deal that we received for our new Chevy Silverado, 2025. Highly recommended. Thank you
MATTHEW HENSLEY
5/30/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LIVONIA, MI
Brian W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/28/2025
Jacob did a great job helping me to find a car at a good price. The process of finding a vehicle and electronically signing the documents was quick and easy. The only issue was trying to get help with locating a charging cable, which wasn’t included with my vehicle. I haven’t received any follow-up on that.
THOMAS BEMER
5/29/2025
Brian, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please contact us so we can discuss your experience further. We look forward to hearing from you. Vedran Karahusic General Manager vkarahusic@lafontaine.com
SOUTHFIELD, MI
James C|2026 Chevrolet Equinox
Confirmed Sales Customer
5/29/2025
Steve LaRiche is excellent and always has been with us. Between new and used we have purchased either 4 or 5 vehicles with Steve and plan on only dealing with him as long as we and he live in the area.
STEVEN LARICHE
5/30/2025
James, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
FARMINGTON, MI
Magdalyn S|2022 GMC 1500 Sierra
Confirmed Service Customer
5/29/2025
Travis always takes great care of us.
5/30/2025
Magdalyn, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH, MI
Patricia G|2025 Chevrolet Equinox
Confirmed Service Customer
6/3/2025
Appt at 10 wasn’t done till 11:30 seemed like a long time for what was done
6/4/2025
Patricia, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
SOUTHGATE, MI
Kevin F|2025 Chevrolet Equinox
Confirmed Sales Customer
6/3/2025
Jacob was great to work with
THOMAS BEMER
6/4/2025
Kevin, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
PLYMOUTH, MI
Laura J|2025 Chevrolet Equinox
Confirmed Sales Customer
6/4/2025
Joe was great!! He helped walk us through finding our new car and made the paperwork process quick and easy
JOSEPH KASSEES
6/5/2025
Laura, thank you for your kind review; we are happy to pass along your comments to Joe here at LaFontaine Chevrolet Plymouth! We hope to see you soon!
HEMLOCK, MI
Rene T|2025 Chevrolet Trax
Confirmed Sales Customer
6/4/2025
Like always great service!
DANIEL PROVENZOLA
6/5/2025
Rene, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BERKLEY, MI
Nick Z|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/8/2025
The team is always willing to help
6/10/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Jasminder O|2024 Chevrolet Blazer EV
Confirmed Sales Customer
6/9/2025
Great Service by Rocky. He was very detailed in all of our transactions and did a great job with following up on details.
NICHOLAS NAWROCKI
6/10/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
CANTON, MI
Travis R|2014 Chevrolet Cruze
Confirmed Service Customer
6/9/2025
EVERYONE WAS GREAT!
6/10/2025
Travis, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
FENTON, MI
Mary D|2020 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
I dropped my car off the night before, filled out the envelope & put it & my keys in the night drop Box. I called the next day around 3 pm & was told you didn’t have my car. Turns out, no one checked the night drop box. Then when my car was done, no one called. I had to call only to find out that my car was ready to be picked up. When I picked up my car, I had to go out into the parking lot & get my car. Lou LaRiche ALWAYS brought my car to me. I am deeply disappointed.
5/29/2025
Mary, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Service Manager, Travis Richardson, at trichardson@lafontaine.com or 734-228-4752 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
PLYMOUTH, MI
Cynthia B|2024 Chevrolet Blazer
Confirmed Service Customer
5/29/2025
good quick efficient service for problem will recomend to anyone.
5/30/2025
Cynthia, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
PLYMOUTH, MI
Janet L|2026 Chevrolet Equinox
Confirmed Sales Customer
6/2/2025
Rocky, my salesperson, was totally respectful . He answered all my questions, no matter how trivial. He explained the new interior screen , several times!
NICHOLAS NAWROCKI
6/5/2025
Janet, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Joseph K|2024 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
The service center was excellent. Quick and thorough and answered all my questions. Recommended future services. Highly recommend Chevy Plymouth 10/10 100% keep up the great work guys
6/4/2025
Joseph, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Keriann N|2025 Chevrolet Equinox
Confirmed Sales Customer
6/3/2025
Taylor was so sweet and made buying my car after an accident so smooth!
TAYLOR LANG
6/4/2025
Keriann, thank you for your kind review. We are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth. If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Erica R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/4/2025
Sales Rep went above and beyond his job. He was always available, answered all questions, and provided a low-pressure smooth transaction
DANIEL PROVENZOLA
6/5/2025
Erica, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
GARDEN CITY, MI
Katherine K|2020 Chevrolet Equinox
Confirmed Service Customer
6/9/2025
Vehicle was quickly serviced and they even washed the car. Checks were made and recorded. They checked my Chevrolet Rewards program and applied my savings to the bill. I was very pleased with the courteous manner in which I was treated. I will go back to LaFontain Chevrolet again.
6/11/2025
Katherine, thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Bruce W|2020 Chevrolet Traverse
Confirmed Service Customer
6/11/2025
Both professional and prompt.
PLYMOUTH, MI
Abdullah S|2024 Chevrolet Blazer EV
Confirmed Service Customer
6/11/2025
Great service. The staff could be a bit more friendly and smile a bit when greeting customers. Some looked like they were forced to be there rather than love being there. Their job is mostly customer service and a smile and thank you does go along way and will force repeat visits and referrals.
6/12/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
DEARBORN, MI
Edward S|2024 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
Friendly and professional
6/13/2025
Edward, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Lonnie H|2024 Chevrolet Colorado
Confirmed Service Customer
6/12/2025
Amazing
6/13/2025
Lonnie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Gil B|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/12/2025
The dealership chargerd me for warranties I did not want and didn’t charge me for the accessories they added to my truck. When I noticed it I tried to get it corrected the dealership over charged me for sidesteps, a bed liner and cover. This is still not corrected and an updated invoice has still not been provided to me. Gil Blasdell 810-240-2614 I would like a call back
COMMERCE TOWNSHIP, MI
Robert P|2024 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
It was great
6/13/2025
Robert, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
LIVONIA, MI
Kyle D|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/13/2025
Everyone I meet was very easy to work with. Most importantly the price was fair and easy to understand. No hidden fees and no add ons that I don’t want tacked on the price (like $125 wheel locks for example). No pressure to buy an extended warranty that I don’t want. I live near Ann Arbor and I won’t deal with the local dealerships because they pull all these truck.
DANIEL PROVENZOLA
6/15/2025
Kyle, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
SALINE, MI
Francesca P|2025 Chevrolet Equinox
Confirmed Sales Customer
6/13/2025
Lalo was amazing! Very informative and patient
ALEXIS RIVERA GOMEZ
6/16/2025
Francesca, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Nancy R|2025 Chevrolet Trax
Confirmed Sales Customer
6/13/2025
Great experience, very knowledgeable and friendly.
LUCA MUNN
6/16/2025
Nancy, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
George K|2024 Chevrolet Equinox
Confirmed Service Customer
6/14/2025
Work timely done
6/16/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
NORTHVILLE, MI
Amit J|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/14/2025
Great experience with both Rocky and Paul. I was out within two hours.
NICHOLAS NAWROCKI
6/16/2025
Amit, thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
NOVI, MI
Stacia S|2024 Chevrolet Trailblazer
Confirmed Service Customer
6/15/2025
Too expensive
6/17/2025
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager, Travis Richardson trichardson@lafontaine.com 734-228-4752.
PLYMOUTH, MI
Jonathan K|2025 Chevrolet Equinox
Confirmed Sales Customer
6/15/2025
N/a
JASON PANGMAN
6/17/2025
Jonathan, thank you so much for your high rating. If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Sara C|2023 Buick Encore GX
Confirmed Service Customer
6/16/2025
Way to expensive for oil change service. Will not be going back.
6/17/2025
Sara, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact our Service Manager Travis Richardson at trichardson@lafontaine.com or 734-228-4752 when you have an opportunity, and we will be more than happy to try and turn your experience around.
PLYMOUTH, MI
Robert F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/16/2025
Courtesy sales reps
DANIEL PROVENZOLA
6/17/2025
Robert, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
WESTLAND, MI
David D|2018 Chevrolet Colorado
Confirmed Service Customer
6/17/2025
Olivia was great. Professional and friendly!
6/18/2025
David, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
PLYMOUTH, MI
Jenny A|2026 Chevrolet Equinox
Confirmed Sales Customer
6/17/2025
I was able to get the vehicle I wanted, with the accessories I wanted. Love the color that was available. I was treated with the upmost respect.
NICHOLAS NAWROCKI
6/18/2025
Jenny, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Ryan M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/17/2025
I appreciated the no pressure sale first and foremost. Larson was helpful but not pushy. This is the most important thing when buying a new car. Thanks to him.
LARSEN PARKER
6/18/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CARLETON, MI
Glenn M|2020 Chevrolet Blazer
Confirmed Service Customer
6/10/2025
Brought my car in for unexpected service without an appointment. Finished repairs expertly in three days. Daniel kept me apprised the whole way. Service was under warranty which was a pleasant bonus. Great job guys!!
6/11/2025
Glenn, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
NORTHVILLE, MI
Katherine J|2023 Chevrolet Equinox
Confirmed Service Customer
6/13/2025
Everyone at the dealership were very friendly and accommodating. Ben and Nathan go above and beyond
6/15/2025
Katherine, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Rajendra S|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/16/2025
Emily Michelin was very pleased person to work with. Answered all my questions. Introduced me to a wonderful salesman.
6/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
FARMINGTON HILLS, MI
Daniel W|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
6/17/2025
Taylor is not only a great salesperson but a great person in general. From the first call in January to ordering of the vehicle and then the delivery. She is always great to stay in touch with. Thanks again
TAYLOR LANG
6/18/2025
Daniel, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLINTON TOWNSHIP, MI
Isaak R|2025 Chevrolet Trax
Confirmed Sales Customer
6/17/2025
Super easy process and very good communication back and forth. My sales rep Matt I would highly recommend
MATTHEW HENSLEY
6/18/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
FARMINGTON, MI
Stephanie P|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/17/2025
Matt went above and beyond to get us the right vehicle at the right price. Thank you for helping our family for the 2nd time, Matt. We will be back!
MATTHEW HENSLEY
6/18/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Michael W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/17/2025
Quick and efficient, will definitely tell friends and family to go to La Fontaine dealership and ask for Ben.
BENJAMIN BUDNIK
6/18/2025
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Arvin P|2024 Chevrolet Equinox
Confirmed Service Customer
6/17/2025
Excellent service by my customer service representative Took care of all my needs
COMMERCE TOWNSHIP, MI
John D|2023 Chevrolet Traverse
Confirmed Service Customer
6/19/2025
great experience, cordial and answered all my questions
6/20/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
NORTHVILLE, MI
Bertha L|2026 Chevrolet Equinox
Confirmed Sales Customer
6/19/2025
Very helpful with getting my lease
DANIEL PROVENZOLA
6/20/2025
Bertha, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEARBORN, MI
Robert S|2014 Chevrolet Equinox
Confirmed Service Customer
6/20/2025
Service seems good. However it took an hour and a half for an oil change and tire rotation. I have a Ford product and they complete the same service in forty five minutes
6/23/2025
Robert, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager, Travis Richardson at trichardson@lafontaine.com or 734-228-4752.
NORTHVILLE, MI
Justin D|2025 Chevrolet Traverse
Confirmed Sales Customer
6/20/2025
Jason was great! Took good care of us.
JASON PANGMAN
6/23/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FLAT ROCK, MI
Roderick T|2008 Chevrolet Corvette
Confirmed Service Customer
6/21/2025
I came in for my annual oil change and was told that my oil pan had a leak. Since I purchased my car there and only bring my Corvette to you for service I am at a loss as to how this could have happened. The car is driven periodically for 4 months of the year and then stored for the winter. Was there a recall that I was not made aware? Is there anything the dealership to mitigate the cost?
BELLEVILLE, MI
Jesse B|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/22/2025
Good help from sales team.
BRENDAN RADEN
6/23/2025
Jesse, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHESTERFIELD TWP, MI
Kiaira L|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/24/2025
The process was long but Matthew Hensley made it worth it! He was very attentive and determined to get us out with a vehicle! Not only was it brand new! It was an EV
MATTHEW HENSLEY
6/25/2025
Kiaira, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
Aaron A|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/18/2025
Rick Naylor did a great job for me. Very happy with the experience.
RICHARD NAYLOR
6/18/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
CHELSEA, MI
James T|2021 Chevrolet Equinox
Confirmed Service Customer
6/18/2025
Excellent. Thank You
6/18/2025
James, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Carl A|2025 Chevrolet Blazer EV
Confirmed Sales Customer
6/20/2025
Nothing more to add. The car I wanted was delivered.
BRENDAN RADEN
6/23/2025
Carl, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PINCKNEY, MI
Jeffery J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/24/2025
Matt was extremely helpful. I wanted something that was difficult to source, and he made it happen. Beginning to end, Matt got me exactly what I wanted. Kudos!
MATTHEW HENSLEY
6/25/2025
Jeffery, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
HOWELL, MI
John R|2019 Chevrolet Blazer
Confirmed Service Customer
6/24/2025
Everything was explained plus a vedio
LIVONIA, MI
Mary F|2025 Chevrolet Blazer
Confirmed Sales Customer
6/25/2025
Matt was helpful. He found the car I wanted. Enjoying my new car.
MATTHEW HENSLEY
6/25/2025
Mary, thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
WESTLAND, MI
Patrick G|2024 Chevrolet Traverse
Confirmed Service Customer
6/25/2025
Oil Change
LIVONIA, MI
Mark D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/25/2025
Went as planned with no issues
6/26/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH, MI
Elizabeth R|2024 Chevrolet Blazer
Confirmed Service Customer
6/26/2025
Every single person that I came in contact with was very professional, very kind and very knowledgeable. Nathan was able to to get me a last minute appointment, the service was very timely and Emily was very sweet and accommodating! The shuttle driver, Gary, was amazing! He got me to and from my place of work safely and again was very professional and took great care of me! I'm very happy with the service that is provided by LaFontaine. Thank you!
6/27/2025
Elizabeth, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We look forward to your next visit! Take care!
NOVI, MI
Mark P|2025 Chevrolet Trax
Confirmed Sales Customer
6/26/2025
Salesperson was excellent! Dealership came together and made the deal happen effortlessly. We arrived after 5pm and they were able to complete the delivery by 7:30!
CHRISTOPHER THOMAS
6/27/2025
Mark, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
CANTON, MI
Ryan P|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/26/2025
Quick and helpful service. Thank you!
MATTHEW HENSLEY
6/27/2025
Ryan, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Paul D|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/26/2025
Sebastian helped us out and he was absolutely amazing, he made it a great experience!
AMAR HALITOVIC
6/27/2025
Paul, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Fatmeh I|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/27/2025
It was phenomenal and Rick made everything easy
RICHARD NAYLOR
6/29/2025
Fatmeh, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ANN ARBOR, MI
Jeffrey E|2025 Chevrolet Blazer
Confirmed Sales Customer
6/27/2025
Everyone was very professional. I was in and out of the dealership with my new car in under an hour.
BENJAMIN BUDNIK
6/29/2025
Jeffrey, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
YPSILANTI, MI
Cheryl M|2026 Chevrolet Equinox
Confirmed Sales Customer
6/28/2025
Ben Budnik and his wonderful intern Paige were so friendly and professional through my whole buying process. They put in extra effort and make the process smooth and stress free. They answered all my questions, provided clear options, and made sure I felt confident in my decision. I would highly recommend Ben and LaFontaine team to anyone who is looking for quality service and a team that truly cares about their customers.
BENJAMIN BUDNIK
6/30/2025
Cheryl, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Noor I|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/28/2025
Great service experience!
RICHARD NAYLOR
6/30/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ANN ARBOR, MI
Kyle L|2024 Chevrolet Tahoe
Confirmed Service Customer
6/29/2025
I’ve had plenty of experience as both a dealership employee and customer but I must say the service I’ve received from Lafontaine of Plymouth is second to none. I can’t recommend them enough!
6/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Julie W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/25/2025
Please install air conditioner in the service area for your clients & staff. It was over 90 degrees with the bay doors opened. Thanks
6/26/2025
Julie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Rachel F|2023 Chevrolet Traverse
Confirmed Service Customer
6/25/2025
Most detailed videos of inspection yet
6/26/2025
Rachel, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
LIVONIA, MI
Richard M|2024 Chevrolet Corvette
Confirmed Service Customer
6/25/2025
Employees were professional and very friendly.
WESTLAND, MI
Norma S|2024 Chevrolet Equinox
Confirmed Service Customer
6/26/2025
Efficient, timely
LIVONIA, MI
Jeffrey K|2024 Chevrolet Corvette Z06
Confirmed Service Customer
6/26/2025
Very professional, quick service, nice customer waiting area.
6/27/2025
Jeffrey, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEW HUDSON, MI
Stephen T|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/27/2025
The total experience was welcoming and professional. Matt Hensley was great to work with!
MATTHEW HENSLEY
6/29/2025
Stephen, we're happy to hear you had such a positive experience with our team! Thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
LIVONIA, MI
Brandy B|2025 Chevrolet Trax
Confirmed Sales Customer
6/27/2025
Ben was great to work with from start to finish. He helped us find the perfect car, answered our questions, and made the paperwork process quick and easy. He went the extra mile to make sure we were satisfied with our purchase!
BENJAMIN BUDNIK
6/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
RIVERVIEW, MI
Anthony S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/30/2025
Ron provenzola was a big help in getting me in the 2025 Chevy equinox Ev, went above and beyond, To find me a good and affordable deal on the vehicle made it a comfortable experience with loads of information, Being that it was my first electric vehicle. Great experience overall. Definitely will be going back on future purchases.
RONALD PROVENZOLA
7/1/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
SANFORD, MI
Danielle S|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
Taylor was wonderful. She listened to everything I had to say and found a car that I loved with the price I needed.
TAYLOR LANG
7/1/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
CANTON, MI
Joelle T|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/30/2025
Our salesperson Sebastian was very helpful and did an excellent job.
AMAR HALITOVIC
7/1/2025
Joelle, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
CANTON, MI
John F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/30/2025
I traded in a 2022 Chevy Silverado LT Trailboss for a new vehicle on June 26th. This was the first time I had visited or purchased something from this dealership. The experience was excellent! I would definitely recommend LaFontaine and will most likely return for future purchases. Both the trade in and new purchase process was quick and painless. Great customer service from the team including Dan Provenzola and Vera B. Upon entering and walking around the dealership I was greeted by no less than 5 different associates. The team made the paperwork process easy as well. High level of professionalism from everyone that I interacted with. Great job by the LaFontaine team!
DANIEL PROVENZOLA
7/2/2025
John, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!
GROSSE POINTE FARMS, MI
David T|2025 Chevrolet Blazer EV
Confirmed Sales Customer
6/30/2025
Matthew Hensley was great in making this a quick and efficient process.
MATTHEW HENSLEY
7/2/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
NORTHVILLE, MI
Donald D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/30/2025
Dan Provenzola and his team wer amazing to deal with. Best cur leasing experience I have ever had.
DANIEL PROVENZOLA
7/2/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
BRIGHTON, MI
Gregory K|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
6/30/2025
The repair was finished on a timely manner. The job was finished fast.
7/1/2025
Gregory, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Steven L|2025 Chevrolet Suburban
Confirmed Sales Customer
7/1/2025
Best Dealership experience of my life!
STEVEN LARICHE
7/2/2025
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Mark Z|2017 Chevrolet Corvette
Confirmed Service Customer
7/1/2025
With an appointment, 90 minutes for an oil change and inspection seems excessive. My car sat for more than 30 minutes before it was worked on. Many of the items on the inspection list were not checked.
7/3/2025
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Christine M|2025 Chevrolet Trax
Confirmed Sales Customer
7/1/2025
Thomas was great, I told him exactly what I was looking for and he was up front and informative! Jacob made the process and transaction so easy. I couldn’t have asked for a more pain free experience, I will only be working with this dealership from now on!
THOMAS BEMER
7/2/2025
Christine, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OAK PARK, MI
David D|2026 Chevrolet Equinox
Confirmed Sales Customer
7/2/2025
Luca helped my daughter purchase her new car. We had an early turn in Lease that slightly complicated the transaction, but all worked out well. Thanks Team!
LUCA MUNN
7/4/2025
David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
John-Mark C|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/2/2025
The experience was enjoyable, and Matt Hensley helped us find a vehicle we really like at an affordable price point.
MATTHEW HENSLEY
7/5/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! If you have any further questions, please give us a call. We're always happy to help!
HOWELL, MI
Michael R|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/2/2025
The best experience ever. Everyone there made me feel so comfortable. They did make me feel like family. Thank you to everyone there. Would and have recommended them for their car purchase.
TAYLOR LANG
7/5/2025
Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Katie M|2024 Chevrolet Equinox
Confirmed Service Customer
7/3/2025
I love LaFontaine
7/6/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WAYNE, MI
Janet K|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/3/2025
Everyone was friendly. Service was quick.
7/6/2025
Janet, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Jennifer R|2025 Chevrolet Traverse
Confirmed Sales Customer
7/5/2025
It was a great experience. Dan, Austin and Vera were wonderful to work with.
DANIEL PROVENZOLA
7/7/2025
Jennifer, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LIVONIA, MI
Dennis H|2019 Chevrolet Equinox
Confirmed Service Customer
7/6/2025
Everything you promised, you did
7/7/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Barry C|2023 Chevrolet Equinox
Confirmed Service Customer
7/1/2025
- Made an appointment to bring in vehicle for oil change at 9:30 A.M. - Brought vehicle in on time and service advisor wrote up work order. - Told service advisor to call me when ready for pickup (work order said ready about 11:00 A.M.) - Around 1:30 P.M. I called service advisor to see why no call. He said he called and left voice mail, but my phone did not show any voice mails from him. - Went to pick up vehicle around 2:00 P.M., but original service advisor was busy with a call and had another service advisor process my payment and had my vehicle delivered for pickup. - Drove vehicle on a couple errands and then home. Tires seemed to be riding hard for being just serviced. - Checked dash info display and it showed TPI readings were and about the same as when I brought the vehicle in for service. These readings are shown on the computer printout of the shop order I received, as "PSI Before". There is no evidence the service technician bled the excess pressure to at/near the GM spec of 35 PSI. I took a picture of the PSI display with the post-service odometer reading for verification purposes. - After I got home, I bled the tires to near 35 PSI myself and emailed the service department to advise them of this issue. - Received a call back from service advisor to apologize for TPI not being properly adjusted.
CANTON, MI
Barry M|2020 Chevrolet Malibu
Confirmed Service Customer
7/2/2025
Friendly service manager. Very helpful.
7/5/2025
Barry, we are very happy to have provided you with such a positive experience! We hope to see you soon!
PLYMOUTH, MI
Thomas E|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
7/2/2025
It was a very nice experience. Everything we talked about was what we agreed upon. This is the third new car.I have purchased from them and I will come back.
DANIEL PROVENZOLA
7/5/2025
Thomas, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
NOVI, MI
Gloria H|2024 Chevrolet Equinox
Confirmed Service Customer
7/7/2025
Though the service area was very busy, I was surprised how quickly the general maintenance was done in my car. The service rep was nice and she communicated clearly with me on options and timing.
7/9/2025
Gloria, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
Mario S|2025 Chevrolet Corvette
Confirmed Sales Customer
7/7/2025
Excellent
ANEL MUJOVIC
7/9/2025
Mario, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SHELBY TOWNSHIP, MI
Nicole S|2024 Chevrolet Tahoe
Confirmed Service Customer
7/9/2025
The communication was almost non existent. The advisor didn’t advise.
7/10/2025
Nicole, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Andrea H|2026 Chevrolet Equinox
Confirmed Sales Customer
7/9/2025
Fast, easy and friendly Had the exact car I wanted.
NICHOLAS NAWROCKI
7/10/2025
Andrea, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
John W|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/9/2025
Oil change is overpriced. $140 is ridiculous.
7/11/2025
John, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at Service Manager, Travis Richardson, or trichardson@lafontaine.com at 734-228-4752 so we can discuss your experience further. We look forward to hearing from you.
NORTHVILLE, MI
Gerald S|2025 Chevrolet Trax
Confirmed Sales Customer
7/9/2025
Everything went smoothly. We obtained the vehicle we liked online. I sent proof of income and insurance documents by email before entering the dealership. My wife loves the Trax.
DANIEL PROVENZOLA
7/11/2025
Gerald, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Carmine P|2024 Chevrolet Blazer
Confirmed Service Customer
7/9/2025
done in a reasonable amount of time
7/11/2025
Carmine, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
LIVONIA, MI
Sharon G|2024 Chevrolet Equinox
Confirmed Service Customer
7/10/2025
It was excellent l was touch how l was treated like someone special Thank you to Dan and his lovely wife Vera and the service lady Olivia everyone else was so nice and helpful too l really appreciate it l will definitely be back Thanks again to you all for being so sweet God bless you all love Sharon
7/13/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LIVONIA, MI
Ann K|2024 Chevrolet Equinox
Confirmed Service Customer
7/10/2025
Olivia (Service Rep.) is outstanding. My oil change/tire rotation took just about an hour, which is fantastic.
7/13/2025
Ann, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
John R|2021 Chevrolet Tahoe
Confirmed Service Customer
7/10/2025
Mike did a great job
7/12/2025
John, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Dwayne M|2025 Chevrolet Blazer
Confirmed Sales Customer
7/11/2025
Ben was fantastic! I will definitely be returning to get future cars from him as we had a great experience with him and the dealership overall. This was a much improved leasing experience from a different dealership and will continue to come back to Lafontaine!
BENJAMIN BUDNIK
7/14/2025
Dwayne, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Mckenna M|2025 Chevrolet Trax
Confirmed Sales Customer
7/8/2025
Our experience getting the lease car was great, mainly thanks to Lalo who helped us throughout the whole process. He was super patient, knowledgeable, and made sure we understood everything from start to finish. He didn’t rush us and answered all our questions, which made the whole experience a lot less stressful. A few other team members stepped in to help at different points, and they were friendly and professional as well. Overall, the service felt personal and thorough, and we really appreciated how smoothly everything went thanks to him.
ALEXIS RIVERA GOMEZ
7/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WIXOM, MI
Alia D|2026 Chevrolet Equinox
Confirmed Sales Customer
7/8/2025
Ron Provenzola did an amazing job providing an effective quote. I stopped by on Saturday, and by Monday, I was driving my new car. He walked me through the process and gave me options to choose from. I look forward to buying more Chevy cars from him. Excellent customer service!
RONALD PROVENZOLA
7/9/2025
Alia, we're happy to hear you had such a positive experience with Ron! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Carmen O|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/9/2025
Great dealership. Great staff.
7/10/2025
Carmen, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTLAND, MI
Scott R|2020 Chevrolet Equinox
Confirmed Service Customer
7/10/2025
I never used Chevy service, as this is our first used Chevrolet auto. I was greeted right away and had my car dropped off in minutes. Emily quickly got back to me with video that showed my break pads were still in good shape, I have never seen that kind of service before. All in all I liked the service I received. It would have been nice to have some sort of coupons in the future so the service price is a bit lower. Regards, Scott Rouse
PLYMOUTH, MI
William F|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
Vehicle was in for warranty work and oil change back in June. The rep was great, however, my windshield washer was not filled, I had to fill it. No oil change sticker. There was a hose from the warranty work not connected in the engine, I had to do that. It brings into question! Did you complete all the service I requested. I don’t think I will be back.
7/15/2025
William, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us so we can work towards a solution. Thank you and have a great day. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
LIVONIA, MI
Juan W|2021 Chevrolet Corvette
Confirmed Service Customer
7/14/2025
I had a great service rep and i would recommend your dealership again.
7/15/2025
Juan, we appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
DETROIT, MI
Sharon T|2025 Chevrolet Traverse
Confirmed Sales Customer
7/11/2025
Steve LaRiche was fantastic to work with. He found us the exact vehicle we wanted, had the paperwork done electronically so that I completed them with ease, and all I had to do when I got to the dealership was to pick up the keys! He went through all the new features of the vehicle and made sure that I was completely satisfied with my 2025 Traverse. I highly recommend Steve to anyone!
STEVEN LARICHE
7/14/2025
Sharon, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEARBORN HEIGHTS, MI
Robert P|2023 Chevrolet Equinox
Confirmed Service Customer
7/14/2025
.
7/15/2025
Robert, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
DEARBORN HTS, MI
Mary L|2025 Chevrolet Blazer EV
Confirmed Sales Customer
7/14/2025
After getting the runaround from both Ford and Chrysler—who weren’t upfront about pricing and made the whole process frustrating—I was relieved to find Steve at LaFontaine. From the moment I called him, Steve was honest, transparent, and genuinely helpful. He took the time to explain everything clearly, without any hidden fees or last-minute surprises. What really stood out was how easy and stress-free he made the entire experience. Steve listened to what I needed, respected my budget, and found the perfect vehicle without any pressure. It’s rare to find someone in car sales who truly puts the customer first, but Steve absolutely does. If you’re tired of the games and just want someone who will treat you right, go see Steve LaRiche at LaFontaine in Plymouth. He’s the real deal. I LOVE my BLAZER EV!!!!!
STEVEN LARICHE
7/15/2025
Mary, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
WHITE LAKE, MI
Robert H|2021 Chevrolet Equinox
Confirmed Service Customer
7/14/2025
They did my 60,000 mile tune up and did an inspection and found that my breaks and rotors were in need of replacing. They were able to replace my breaks and rotors on the same visit.
7/15/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Ronald J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/15/2025
Olivia makes me want to keep coming to your dealership. She handles herself in a professional manner.
7/16/2025
Ronald, we're happy to hear you had such a positive experience with Olivia! Feel free to reach out to us if you need anything. Have a wonderful day.
VAN BUREN TOWNSHIP, MI
Jamie T|2022 Chevrolet Trax
Confirmed Service Customer
7/15/2025
very timely and courtous
WESTLAND, MI
Prasad K|2025 Chevrolet Blazer EV
Confirmed Service Customer
7/16/2025
Michael Schimdt, our service technician was prompt, courteous and professional! He listened to our issues and worked on getting it addressed. We appreciate the quick turnaround time and diagnosis video. Timely call back is much appreciated! Thank you Michael and we will be back soon!!
NORTHVILLE, MI
James S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/14/2025
Easiest transaction I have ever dealt with for a vehicle purchase. Taylor was amazing!!
TAYLOR LANG
7/16/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WYANDOTTE, MI
Larry C|2023 Chevrolet Blazer
Confirmed Service Customer
7/15/2025
Emily got my vehicle in promptly and notified me as soon as the work was completed. I appreciate the diagnostic report regarding my tire life and brake wear. Great job, service team! Appreciate you
7/16/2025
Larry, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
PLYMOUTH, MI
Victor R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/16/2025
Very friendly and quick.
LIVONIA, MI
Alania R|2025 Chevrolet Trax
Confirmed Sales Customer
7/16/2025
I had a wonderful experience working with La Fontaine, specifically Matthew Hensley! He was able to take care of all of the hassle for me and made it as easy as possible. Bonus points for the delivery to my driveway! The customer service was excellent, and I will definitely be a future customer!
MATTHEW HENSLEY
7/17/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MIDLAND, MI
Daniel K|2025 Chevrolet Trax
Confirmed Sales Customer
7/17/2025
In at 10:30, out with a new vehicle by 2:30. Everything went smoothly. The whole staff was courteous, and professional.
DANIEL PROVENZOLA
7/18/2025
Daniel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
NOVI, MI
Raymond G|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
7/19/2025
What you charge for some services is ridiculous. I did not request a new cabin filter or engine air filter yet your mechanics removed and inspected them. This I have no problem with, but you wanted to charge me $76 and &86 dollars for new ones. These filters are not that exspensive, which means the bulk of the cost was labor. Since I declined the repair the mechanic had to reinstall the old ones. You performed the labor and received no compensation. I would have happily replaced those filters had they been a responsible price, but the weren’t. We used to trust your service department completely but no longer feel that way. Our family has purchased numerous vehicles from you and spent thousands of dollars with your service delivery. We are beginning to reconsider where we will be purchasing and servicing our future vehicles. Please reconsider your pricing policies and return some of the loyalty your customers have shown
PLYMOUTH, MI
Andrew M|2024 Chevrolet Blazer
Confirmed Service Customer
7/19/2025
Very friendly staff, nice waiting area with free coffee available.
7/21/2025
Andrew, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We look forward to your next visit! Take care!
NOVI, MI
Kevin W|2025 Chevrolet Traverse
Confirmed Sales Customer
7/17/2025
Everyone but our salesman was great. We went in there and knew what car we wanted. He didn’t show us the features of the car or even walk outside with us to check it out. As soon as we agreed on a price and said we will buy it he said well I gotta leave and took off and that was it. Probably won’t be back to this dealership
DANIEL PROVENZOLA
7/18/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Vedran Karahusic General Manager vkarahusic@lafontaine.com
CANTON, MI
Rachel H|2017 Chevrolet Trax
Confirmed Service Customer
7/17/2025
Was very satisfied with my experience at this dealership from start to finish. The salesperson/people were very friendly, and I enjoyed the video they sent me showing me details of my vehicle when they were working on it. I look forward to future visits at LaFontaine!
7/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Ramanjulu Reddy M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/20/2025
Great
ALEXIS RIVERA GOMEZ
7/22/2025
Ramanjulu, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
NOVI, MI
Ben B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/21/2025
I had an appointment at 9am for oil change. In the afternoon, it still wasn’t completed because there were “a lot of walk ins”. It doesn’t seem like the appointment did much
PLYMOUTH, MI
Jill W|2024 Chevrolet Equinox
Confirmed Service Customer
7/21/2025
It was very pleasant.
7/22/2025
Jill, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CANTON, MI
Judy D|2023 Chevrolet Blazer
Confirmed Service Customer
7/22/2025
I left after getting an oil change, tire rotation, and replacing the engine and cabin air filters. In checking my driver info screen and my Chevrolet app, the engine filter still showed 30%. I had to call the dealership to reconfirm that the filter was replaced and then had to reset the driver info myself. There should be a check sheet so that people doing the work complete all tasks.
7/23/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
NORTHVILLE, MI
Nathan F|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/22/2025
Nick Nawrocki was great to work with - I don’t inter
NICHOLAS NAWROCKI
7/23/2025
Nathan, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
JENISON, MI
Erik I|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
7/23/2025
Damaged my vehicle
7/23/2025
Erik, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
WESTLAND, MI
Mark L|2024 Chevrolet Colorado
Confirmed Service Customer
7/23/2025
Well done.
7/23/2025
Mark, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WYANDOTTE, MI
Ronald C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/23/2025
Service personnel were nice and oil change was done in a timely manner
NEWPORT, MI
Marco V|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/23/2025
From our first phone call until we picked up our vehicle. Everything went quickly and smoothly. Thank you, Taylor.
TAYLOR LANG
7/24/2025
Marco, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
GARDEN CITY, MI
John L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
7/23/2025
no pressure to upsell services or tell me I need to take action on something- its a vehicle with 3100 miles. I had an experience at a CJDR dealer once where they told me I could use new tires- that vehicle had 7,000 miles on it and tires looked like new. Lafontaine did things in a timely manner.
WEST BLOOMFIELD, MI
Nancy N|2025 Chevrolet Trax
Confirmed Sales Customer
7/24/2025
👍
JASON PANGMAN
7/25/2025
Nancy, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Paul H|2023 Chevrolet Equinox
Confirmed Service Customer
7/24/2025
na
7/25/2025
Paul, thank you for the high star rating! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Ramsey A|2016 Chevrolet Traverse
Confirmed Service Customer
7/25/2025
Unable to diagnose issue with a rotational noise coming from the back of my car. Rather than acknowledge they could not figure out the cause, charged me for multiple repairs that they said were causing the issue, but were not the issue. As far as I am concerned, money was stolen from me for car repairs I did not need, and I am out thousands of dollars. Also, the service advisor seemed perfectly ok with all of this because of a belief that solving this problem would require process of elimination...more or less causing me to pay for more and more unnecessary repairs until they find the answer. He took zero ownership for the mistakes and tried to make me feel like I was crazy for questioning all of this. Do people really just keep bringing their car back until they get it fixed properly, spending money each time with the shop not taking any responsibility for fixing the stated problem by the customer? Mind you, my car was there twice, the service advisor sat in the car with me and heard and acknowledged the noise after the first visit....and then was willing to give the car back to me with the same noise happening after the second visit.....there was zero acknowledgment of we made a mistake or were wrong or have a process issue. The answer is I need to bring my car back so they can keep it for a week and diagnose it again...why so I can give you another year's worth of car payments?
7/27/2025
Ramsey, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
NORTHVILLE, MI
Kim H|2021 Chevrolet Trailblazer
Confirmed Service Customer
7/23/2025
Great job
LIVONIA, MI
Joshua V|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/23/2025
Positive interactions with service advisor, shuttle driver, and salesman. Minimal delays, no issues.
7/24/2025
Joshua, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.
NORTHVILLE, MI
Harpreet S|2016 Chevrolet Tahoe
Confirmed Service Customer
7/23/2025
Great place to get your vehicle serviced, even on Saturdays
7/24/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
Lawrence O|2023 Chevrolet Blazer
Confirmed Service Customer
7/24/2025
Mike was friendly and helpful
7/25/2025
Lawrence, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
REDFORD, MI
Cynthia A|2022 Chevrolet Spark
Confirmed Service Customer
7/25/2025
Excellent! Mike was friendly, informative and gave us great customer service.
7/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
BRIGHTON, MI
Robert B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/28/2025
Taylor was awesome
TAYLOR LANG
7/29/2025
Robert, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
CANTON, MI
Anthony A|2023 Chevrolet Traverse
Confirmed Service Customer
7/28/2025
Staff was courteous, professional and knowledgeable. Vehicle was serviced timely, and they even went the extra mile to wash our Traverse.
7/29/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Edgar J|2023 Chevrolet Blazer
Confirmed Service Customer
7/28/2025
Service was done right and on time
7/29/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Peter D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/28/2025
I went in and told you what I wanted and you showed me what you had. No BS, no hardsell, no deception. You told exactly how much it would cost up front. Your people were relaxed and confident in what they were selling. I was waiting for the tables.to turn to the hard sell the closer I got to signing and it never came. If I buy another vehicle in the future LaFontaine will be the first and probably last place I go. STERLING!!!
DANIEL PROVENZOLA
7/28/2025
Peter, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Anil N|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/28/2025
It was a great experience to lease a Chevy Equinox EV from La Fontaine Chevy at Plymouth location. Mat Hensley (sales manager) was so professional and very quick in understanding the my need and find the right vehicle for me.
MATTHEW HENSLEY
7/28/2025
Anil, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Audrey W|2025 Chevrolet Traverse
Confirmed Sales Customer
7/29/2025
Taylor made our car buying experience easy and enjoyable.
TAYLOR LANG
7/30/2025
Audrey, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
John S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/30/2025
All very helpful
BENJAMIN BUDNIK
7/31/2025
John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
Kristal I|2024 Chevrolet Colorado
Confirmed Service Customer
7/31/2025
Well .... your prices for an oil change went up. over $50.00 so I will not be back for that. I brought my truck in at 10:30 am I stated I work up the street and need my truck before 4pm. I called at 3 and was told they had just started on it, I was able to get my truck a little after 4. I will say all your staff was great, they were very friendly.
PONTIAC, MI
Cristy C|2024 Chevrolet Blazer
Confirmed Service Customer
7/31/2025
Professional and courteous service provided by Daniel(s) in the Service and Sales Departments!
PLYMOUTH, MI
Robert L|2024 Chevrolet Traverse
Confirmed Service Customer
7/31/2025
Fast professional service. Would recommend
8/3/2025
Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTLAND, MI
Carl S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/31/2025
My salesman Amar, makes buying a new vehicle easy and pleasant.
AMAR HALITOVIC
8/3/2025
Carl, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
PINCKNEY, MI
Adriana H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/31/2025
The dealership was very welcoming as were all of the employees we interacted with.
MATTHEW HENSLEY
8/3/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
LIVONIA, MI
Martin E|2023 Chevrolet Corvette
Confirmed Service Customer
8/1/2025
Job was done but I was not called.
8/4/2025
We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
LIVONIA, MI
Alexis N|2026 Chevrolet Equinox
Confirmed Sales Customer
7/28/2025
Larson was wonderful to work with at LaFontaine Chevrolet Plymouth. He found me the perfect car, in my budget, and made the entire process so easy. Larson valued my time and made the entire process fast and enjoyable. He handled all the logistics while I just drove away in my dream car! I highly recommend this dealership and Larson, 10/10!
LARSEN PARKER
7/29/2025
Alexis, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CANTON, MI
Dean P|2024 Chevrolet Blazer EV
Confirmed Service Customer
7/29/2025
I needed to get a mic issue fixed. The job was done in just over an hour and solved my issue.
7/30/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NOVI, MI
Aderbal A|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/31/2025
I had a very good experience during my 2025 Equinox EV leasing negotiation with Anel Mujovic from LaFontaine Chevrolet of Plymouth. He is a very open and transparent Sales person, who showed me all "pros and contras" for each option. He could solve all roadblocks we faced to close the deal in a best way possible for both sides. Happy with my new vehicle. Aderbal Santos.
ANEL MUJOVIC
8/3/2025
Aderbal, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Elluvila A|2025 Chevrolet Blazer EV
Confirmed Sales Customer
7/31/2025
Outstanding
NICHOLAS NAWROCKI
8/3/2025
Elluvila, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WIXOM, MI
Vernon W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/1/2025
Awesome 😃 Was greeted on the lot when I arrived by Dan and Austin . Very professional in every manner .
DANIEL PROVENZOLA
8/3/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
WESTLAND, MI
Maren C|2025 Chevrolet Traverse
Confirmed Sales Customer
8/1/2025
Friendly and professional staff that assisted in making our dream car a reality!
RONALD PROVENZOLA
8/4/2025
Maren, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Linda R|2025 Chevrolet Blazer
Confirmed Service Customer
8/3/2025
Olivia took great care of me and got the car done quickly. I had a problem with electronics and the part came in the next day. I enjoyed the videos. I live 2 miles away and was driven home immediately. The shuttle drivers were really nice. Overall everything went smoothly with Olivia’s help.
8/5/2025
Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Mamoon N|2026 Chevrolet Equinox
Confirmed Sales Customer
8/3/2025
I had a fantastic experience at your dealership! From the moment I walked in, I felt welcomed and well taken care of. I especially want to highlight Rick Naylor—he’s absolutely wonderful. Rick was professional, knowledgeable, and incredibly helpful throughout the entire process. He took the time to listen to what I needed and made sure I felt confident and comfortable with every step. It’s clear he truly cares about his customers. Thanks to Rick and the entire team, this was one of the smoothest and most pleasant dealership experiences I’ve had. Highly recommend!
RICHARD NAYLOR
8/5/2025
Mamoon, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day!
ANN ARBOR, MI
Mary M|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
I had a great experience at this dealership. Jason Pangman was right on the money with everything. I have leased from another auto company for years and made the jump to GM this time! So far I am very glad that I made that change!
JASON PANGMAN
8/5/2025
Mary, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
LIVONIA, MI
Thomas F|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/4/2025
Ben was awesome. Very easy buying experience.
BENJAMIN BUDNIK
8/5/2025
Thomas, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet Plymouth
WHITE LAKE, MI
Ali H|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/4/2025
AMAR HALITOVIC did a fantastic job getting me in and out with the truck I wanted. I highly recommend anyone to work with him. Very professional and honest. Will be back just for Amar!
AMAR HALITOVIC
8/6/2025
Ali, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! Thanks again for the recommendation, and have an amazing day!
CANTON, MI
Wael H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/4/2025
Best service ever
AMAR HALITOVIC
8/6/2025
Wael, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
CANTON, MI
John C|2020 Chevrolet Colorado
Confirmed Service Customer
8/4/2025
My service advisor daniel, it was excellent
8/6/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We look forward to your next visit! Take care!
LIVONIA, MI
Kevin M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/4/2025
The vehicle had damage to the front, in multiple places. Which was not disclosed to me prior to the purchase and receipt of the vehicle. The dealership picked up the vehicle and and made paint repairs to one of the areas but not both. At this point I just need to be back to work with the truck.
DANIEL PROVENZOLA
8/6/2025
Kevin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Vedran Karahusic General Manager vkarahusic@lafontaine.com
SOUTH LYON, MI
Kenneth A|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/5/2025
Very professional and courteous
AMAR HALITOVIC
8/6/2025
Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Thomas C|2025 Chevrolet Equinox
Confirmed Service Customer
8/8/2025
I booked an appointment online on a Thursday for the next Mon at 7:45 am. I dropped the car off on Sun evening. Daniel called me on Mon morning and I described the main issue, vibration I was having, at that time Daniel said that he only had 2 technicians that were certified for the front wheel drive transmissions so it might be a couple of days. Fast forward to Wed of the same week, 2 phone calls 2 messages left NO RETURN CALL!! I stopped into the dealership on my way home from work, I found Daniel, asked about the progress of my car he said let me check. He comes back a little bit later and says that I was 23rd in line. I said 23 and he said that I was 46. So you are moving up. I heard nothing until I called the following Tuesday over a week since my appointment. I was told then that my car still had not been looked at. Fast forward to the following Sun, 2 weeks since I dropped my car off, I emailed the service manager and Daniel asking for an update on my car. I called to followup and talked to Daniel and he said that he had gotten my email but had no updates on my car. I got a call back from Emily on Mon afternoon saying that the issue I had with my tailgate rubbing against the body was a body shop issue and that their process for a warranty approval would take approximately 2 weeks. Well the car had been sitting there for 2 weeks, why was nothing done during that time? Also the issue with the traffic sign detection system was a problem between me and Onstar nothing they could do. Well I took the time to call Onstar myself and they told me I have an Onstar hardware issue, which he said the dealership should have confirmed before giving me my car back. NEEDLESS TO SAY if I could give LaFontaine Chevrolet of Plymouth service department a -100000 star review I would!!
8/11/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Jami B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/8/2025
Great friendly helpful service in leasing a new car
RONALD PROVENZOLA
8/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
WESTLAND, MI
James N|2026 Chevrolet Traverse
Confirmed Sales Customer
8/8/2025
Dan Provenzola was awesome.
DANIEL PROVENZOLA
8/11/2025
James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
Joanna L|2024 Chevrolet Blazer
Confirmed Service Customer
8/9/2025
very good service
8/12/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
LIVONIA, MI
Sandra M|2024 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
This time they finished my oil change in an hour.
PLYMOUTH, MI
Rachel R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/5/2025
Joe K is very personable and helpful.
LUIS DE ARMAS
8/6/2025
Rachel, thank you for your kind review; we are happy to pass along your comments to Joe here at LaFontaine Chevrolet Plymouth! Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
NORTHVILLE, MI
John R|2010 Chevrolet Equinox
Confirmed Service Customer
8/9/2025
Quick service
8/11/2025
John, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Eric F|2019 Chevrolet Equinox
Confirmed Service Customer
8/9/2025
Good, friendly service. I appreciate the thorough inspection with each oil change/tire rotation. I received a quote on some services I'll need soon and pricing does seem quite expensive here compared to other mechanic shops.
8/11/2025
Eric, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Jeanine W|2025 Chevrolet Trax
Confirmed Service Customer
8/11/2025
Excellent employees and fast and reliable. Great job
GARDEN CITY, MI
Allen V|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
8/12/2025
Very positive experience for me. The salesperson. Christopher Thomas was fantastic. Helpful. Took care of my every need and want. We also worked with a gentleman named Brandon who was the finance guy. Awesome! Would definitely buy another car from you guys
CHRISTOPHER THOMAS
8/14/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Wendy M|2025 Buick Envision
Confirmed Service Customer
8/12/2025
Everyone was very friendly and helpful, right from the initial phone call to make the appointment. I was able to get in the very next day. Everything went smoothly and my issues were quickly resolved. This has been my experience each time I have had to visit the service department.
CANTON, MI
Bryce W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/13/2025
Very responsive, communicative, and friendly
SEBASTIAN IVEZAJ
8/14/2025
Bryce , we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!
DETROIT, MI
Richard J|2026 Chevrolet Equinox
Confirmed Sales Customer
8/13/2025
All staff were respectful and professional. The salesman went through asking what we wanted. Provided a vehicle to test drive. The vehicle had more than what we wanted but the daughter liked the vehicle, so we asked about price. The salesman gave an estimate, increased the trade in value and submitted a loan application. The only money involved was the trade in. Followed up the next Monday with necessary paperwork, insurance, title, etc.. The salesman put the packet together to complete the sale. The finance rep went through the purchase agreement and paperwork. When it came to the money there was in addition to the trade in money, a $3,000 cash deposit. Again there was no cash discussed prior to this. The monthly payment and sale price were the same as discussed the prior week but there was an additional $3,000 out of pocket. I was told the manager had included the $3,000 cash. The estimated cost of the vehicle is the same, $30,000 with the employee discount, $604.00 for 60 months with $3,000 trade in only, no cash. At closing the monthly payment was $608 with employee discount, $3,000 trade in, and $3,000 cash. We reached acceptable terms but had to go to a 72 month loan to get the price closer to the original estimate. I still am not comprehending this scenario, but the daughter has her new vehicle. And that is good.
STEVEN LARICHE
8/15/2025
Richard, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at vkarahusic@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you. Vedran Karahusic General Manager vkarahusic@lafontaine.com
CANTON, MI
Kimberly K|2025 Chevrolet Trax
Confirmed Service Customer
8/11/2025
Everyone helpful and friendly Kept me informed on progress of service on my vehicle
8/14/2025
Kimberly, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
WESTLAND, MI
Carrie O|2025 Chevrolet Trax
Confirmed Service Customer
8/13/2025
Emily was very informational and helping me get what I needed to get done in a good timely manner
8/16/2025
Carrie, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
Lisa C|2021 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
Very friendly staff. Got in and it quick
8/16/2025
Lisa, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
NOVI, MI
Mahapatabendige P|2026 Chevrolet Equinox
Confirmed Sales Customer
8/14/2025
Exceptional service. The whole team was very supportive, customer friendly service.
ALI JOMAA
8/17/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
SOUTHFIELD, MI
Jared S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/15/2025
The dealership had exactly what I wanted and made sure that things moved in a smooth process start to finish
RONALD PROVENZOLA
8/17/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We look forward to your next visit! Take care!
PERRYSBURG, OH
Eileen S|2020 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
Excellent service! Car washed! Treated like family!
8/17/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Sergio A|2025 Chevrolet Corvette
Confirmed Sales Customer
8/17/2025
The sales and service staff at LaFontaine made the entire experience a pleasure. Friendly people and straightforward service are what we appreciate, and we found that at this dealership!
AMAR HALITOVIC
8/18/2025
Sergio, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Dan F|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/17/2025
Great customer service
ALI JOMAA
8/18/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DEARBORN, MI
Robert S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/18/2025
Luca was very accommodating when asked to see different vehicles that i may have been interested in and did not hesitate and was very pleasant to work with The atmosphere at the dealership was alive and Busy
LUCA MUNN
8/19/2025
Robert, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLINTON TOWNSHIP, MI
Shelby T|2025 Chevrolet Traverse
Confirmed Sales Customer
8/13/2025
Rocky was great! He was quick to respond to my texts and worked out a lease deal to fit my budget. I will be returning to work with Rocky in the future and will recommend him to family and friends.
NICHOLAS NAWROCKI
8/15/2025
Shelby, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We sincerely value your business and look forward to your next visit!
FARMINGTON HILLS, MI
Kevin S|2025 Chevrolet Trax
Confirmed Sales Customer
8/14/2025
Matt Hensley was terrific! Very friendly, responsive and knowledgeable. Matt (and intern Boston) made the process, from turning in my old car to getting my new car seamless.
MATTHEW HENSLEY
8/16/2025
Kevin, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLYMOUTH, MI
Max C|2025 Chevrolet Trax
Confirmed Sales Customer
8/14/2025
Very pleased with the quick and efficient process of buying my new car.
STEVEN LARICHE
8/16/2025
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Tengchuan G|2025 Chevrolet Trax
Confirmed Sales Customer
8/15/2025
Great sales great experience
RONALD PROVENZOLA
8/18/2025
We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
SOUTH LYON, MI
Cynthia R|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/18/2025
Very efficient and friendly service.
8/19/2025
Cynthia, thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Julie W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/18/2025
Awesome service from the LaFontaine staff.Thank you. You need air conditioning in the service department.
8/19/2025
Julie, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Randy G|2016 Chevrolet Colorado
Confirmed Service Customer
8/19/2025
The work getting done i have no problem. Trying to schedule an appointment. Terrible! The website kept getting error. The girl in the chat box came up and got an appointment on a Friday at 1:45. I called the dealership to confirm and they have nothing. Then I was able to get one with her on the phone for Monday. But I couldn't tell if she was real or AI like the chat box.
8/20/2025
Randy, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
LIVONIA, MI
Julie P|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
The whole process was easy and pleasant.
SEBASTIAN IVEZAJ
8/21/2025
Julie, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
David S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/19/2025
All of the staff were extremely courteous and helpful. I felt like everyone had my best interests at heart. This was the smoothest vehicle purchase I have ever been a part of!
AMAR HALITOVIC
8/20/2025
David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIGHTON, MI
George P|2021 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Horrible
8/21/2025
George, thank you for reaching out to us. We regret to hear about the situation you have described. If you'd be willing to provide more feedback, please reach out to us at (734) 228-4752 so we can assist you further. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
NORTHVILLE, MI
Christopher J|2020 Chevrolet Traverse
Confirmed Service Customer
8/24/2025
Excellent service. Price is high for an oil change but then they say tire rotation is “free”. You’re paying for it bc a nomad oil change is not 90 bucs elsewhere.
8/25/2025
Christopher, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH, MI
Daniel W|2024 Chevrolet Blazer EV
Confirmed Service Customer
8/25/2025
Was treated with respect and was given a full description of what happened with my car.
NORTHVILLE, MI
Dennis B|2025 Chevrolet Traverse
Confirmed Service Customer
8/25/2025
Took new 2025 Traverse in for service because on the dashboard the alerts came up No Forward Collision NO Advanced Cruise Control etc.. I was told car was done, had to replace leaking calipher but when I went to pick up vehicle, the Alerts were still showing on the Dashboard. They took the vehicle back in and I was told they now had to replace the Master Cylinder and it would take two weeks to get the part. VERY FRUSTRATED!!!
CANTON, MI
Thomas E|2025 Chevrolet 1500 Silverado
Confirmed Service Customer
8/27/2025
The experience was great. also got to get running boards. This my fourth new car in five years from them. I cant wait to get the next new car
8/27/2025
Thomas, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NOVI, MI
Jason B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/27/2025
Great job
8/27/2025
Jason, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Stephanie H|2025 Chevrolet Trax
Confirmed Service Customer
8/27/2025
Excellent customer service
8/27/2025
Stephanie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Hong Z|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
Rocky helped us purchase a new car and made the whole process very smooth. He was knowledgeable, professional, and willing to negotiate. I highly recommend him if you’re looking to buy a car.
NICHOLAS NAWROCKI
8/21/2025
Hong, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
NOVI, MI
Kimberly K|2026 Chevrolet Equinox
Confirmed Sales Customer
8/20/2025
It was the best experience a person could have at a dealership! Everyone was kind, helpful and friendly. They listened to my wants and needs, then found me the perfect vehicle for the perfect price!
BENJAMIN BUDNIK
8/21/2025
Kimberly, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you, and have a fantastic day!
FARMINGTON HILLS, MI
David M|2025 Chevrolet Trax
Confirmed Sales Customer
8/21/2025
Larsen Parker did an excellent job of handling our purchase.
LARSEN PARKER
8/22/2025
David, thank you for your kind review; we are happy to pass along your comments to Larsen here at LaFontaine Chevrolet Plymouth! We can't wait to see you again, have a great day.
CANTON, MI
Hyo-Jin P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/25/2025
Quick and kind
MATTHEW HENSLEY
8/25/2025
Hyo, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WEST BLOOMFIELD, MI
Eric K|2025 GMC Sierra 1500
Confirmed Service Customer
8/25/2025
John was great! Check in and pick up was smooth. Good friendly service!
8/26/2025
Eric, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please don't hesitate to reach out if there's anything additional we can do for you.
BLOOMFIELD HILLS, MI
Daniel W|2025 Chevrolet Corvette Z06
Confirmed Service Customer
8/25/2025
Olivia was a great service consultant. Oil change was done promptly.
8/26/2025
Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
CLINTON TOWNSHIP, MI
Lawrence O|2023 Chevrolet Blazer
Confirmed Service Customer
8/27/2025
Mike was very accommodating and had the warranty repair done quickly.
8/28/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We sincerely value your business and look forward to your next visit!
REDFORD, MI
Fabio M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/29/2025
Service was great except the free tire rotation. I am positive it was not performed.
9/1/2025
Thank you; we appreciate your feedback! Thank you for leaving feedback. Please reach out to the Service Manager Travis Richardson, at trichardson@lafontaine.com or 734-228-4752, so we may identify ways to improve your experience.
CANTON, MI
Jeffrey R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/29/2025
Very positive experience with the LaFontaine Chevrolet dealership in Plymouth, Michigan. Greeted by Olivia MESSINA who was extremely pleasant and professional. Service technician, Daniel was extremely, friendly & professional with great follow through on my service needs. Very impressed with the video message showing the work that was done to my vehicle for service, in this case an oil change and tire rotation.
9/1/2025
Jeffrey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LIVONIA, MI
Jad S|2022 Chevrolet Corvette
Confirmed Service Customer
8/29/2025
Great people to work with
9/1/2025
Jad, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Ranganath K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/29/2025
Worked with Rocky, great sales person
NICHOLAS NAWROCKI
9/1/2025
Ranganath, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
James L|2019 Chevrolet Equinox
Confirmed Service Customer
9/2/2025
Took my Equinox in for oil change and new set of tires. It was ready the next day. All good.
9/3/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Karl R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/9/2025
service was good - I was in for oil change and tire rotation, but the oil alert was not reset so every time I start the truck it alerts me that I need oil change Can you email me the process to reset Thanks
LIVONIA, MI
Ernest C|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
9/9/2025
My salesman Anel very helpful and knowledgeable.
ANEL MUJOVIC
9/10/2025
Ernest, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
NEW BALTIMORE, MI
Timothy S|2011 Chevrolet Impala
Confirmed Service Customer
9/10/2025
Great
NORTHVILLE, MI
Adrian C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/10/2025
Everything went smoothly.
9/10/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NOVI, MI
Yongling Z|2025 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
Very effective!
9/11/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Michael G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/30/2025
Riley explained things very well
BENJAMIN BUDNIK
9/1/2025
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BONITA SPRINGS, FL
Priyanka S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/30/2025
Matt was very helpful in this entire experience and gave us more than what we expected. He was proactive in giving us all the information to help us make the right choice. Overall we had a wonderful experience. And I would definitely recommend LaFontaine and especially Matt to anyone planning to buy themself a car.
MATTHEW HENSLEY
9/1/2025
Priyanka, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for the recommendation, and have an amazing day!
CLINTON TOWNSHIP, MI
Maryam E|2025 Chevrolet Corvette
Confirmed Service Customer
8/30/2025
Only the best of the best to work on my Vette!
9/2/2025
Maryam, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
DEARBORN, MI
Scott S|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/31/2025
It was quick and easy
DANIEL PROVENZOLA
9/2/2025
Scott, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
David F|2024 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
great
9/2/2025
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NOVI, MI
Walter B|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/1/2025
Everything went as advertised. Very expensive fix.
9/2/2025
Walter, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
John P|2022 Chevrolet Equinox
Confirmed Service Customer
9/9/2025
Everything was handled well and was treated with respect.
9/10/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
CANTON, MI
Maryam E|2025 Chevrolet Corvette
Confirmed Service Customer
9/11/2025
Just got my second flat tire repaired on my corvette and once again I was in great hands! The only people I trust with my car!
9/15/2025
Maryam, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
DEARBORN, MI
Michael M|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/12/2025
My sales person Taylor was very responsive to my calls and text messages. She made sure she was available in the narrow time windows we gave to come up to the dealership.
TAYLOR LANG
9/15/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Matthew C|2024 Chevrolet Tahoe
Confirmed Service Customer
9/13/2025
Olivia is always a pleasure to work with!!
9/15/2025
Matthew, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Priscilla P|2022 Chevrolet Blazer
Confirmed Service Customer
9/14/2025
I took my vehicle in for an oil change/tire rotation. The service department performed a 5-point Inspection on my Blazer, and everything came back in great condition.
TAYLOR, MI
Lana M|2025 Chevrolet Traverse
Confirmed Service Customer
9/14/2025
Had a last minute change to my schedule and the Service Department was very accommodating…was able to take me a couple hours earlier and I was in and out very fast. Greatly appreciate the great service.
9/16/2025
Lana, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
LIVONIA, MI
Mitchell T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/16/2025
Very low stress compared to many other dealerships in the metro Detroit area.
MATTHEW HENSLEY
9/17/2025
Mitchell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
John S|2026 Chevrolet Equinox EV
Confirmed Sales Customer
9/17/2025
A smooth transaction to beat the EV tax credit deadline.
NICHOLAS NAWROCKI
9/17/2025
John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YPSILANTI, MI
Thomas S|2019 Chevrolet Corvette
Confirmed Service Customer
9/17/2025
Olivia handled my Corvettes Oil change smoothly. Thanks Olivia. ☺️ Tom Stanek
9/18/2025
Thomas, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Carolyn S|2024 Buick Envision
Confirmed Service Customer
9/17/2025
friendly guy who assisted me. Got it done fairly quickly!
9/18/2025
Carolyn, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLYMOUTH, MI
Chelsea O|2026 Chevrolet Equinox
Confirmed Sales Customer
9/17/2025
Quick and seamless
JOSEPH KASSEES
9/18/2025
Chelsea, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Christopher D|2026 Chevrolet Equinox
Confirmed Sales Customer
9/18/2025
The sales people were willing to work with me to get a payment I could afford and were more then helpful educating me in the operation of my new vehicle.
NICHOLAS NAWROCKI
9/19/2025
Christopher, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
CANTON, MI
Daniel L|2024 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
I wa greeted promptly before my appointment time. The work was completed in a timely manner. The shuttle service was great. I was, however, disappointed that my car had not been washed.
9/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
NORTHVILLE, MI
Vida S|2024 Chevrolet Equinox
Confirmed Service Customer
9/13/2025
Thanks, Emily
PLYMOUTH, MI
Sudhiandra L|2025 Chevrolet Equinox EV
Confirmed Service Customer
9/16/2025
It took long time to fix, but the issue is gone now.
9/17/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
TROY, MI
Kathleen H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/16/2025
Our salesman,Anel was excellent.He was veryhelpful and very personable.The finance manager was great also.We had a very positive experience at your dealership.Thank you so much
ANEL MUJOVIC
9/17/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you have any further questions, please don't hesitate to reach out!
LIVONIA, MI
Maria R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/16/2025
Really quick
RONALD PROVENZOLA
9/17/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LAKE ORION, MI
Tammy D|2025 Chevrolet Blazer
Confirmed Service Customer
9/16/2025
Loved the video showing brakes and tires being check vi ed
NOVI, MI
Glenn M|2020 Chevrolet Blazer
Confirmed Service Customer
9/16/2025
Fast, friendly and efficient service done right!
9/17/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Anthony C|2019 Chevrolet Colorado
Confirmed Service Customer
9/17/2025
Olivia performed exceptionally well in fulfilling my accommodations. She surpassed my expectations in every aspect and maintained communication throughout the entire process.
ROMULUS, MI
Jared S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/19/2025
Trading in my precious lease for a new one was very easy and the entire process took only minutes. I couldn’t be happier.
THOMAS BEMER
9/22/2025
Jared, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Bryan W|2025 Chevrolet Silverado EV
Confirmed Sales Customer
9/23/2025
The salesperson was great; however, the delivery was underwhelming and somewhat disappointing.
CLARKSTON, MI
Derek B|2024 Chevrolet Blazer
Confirmed Service Customer
9/18/2025
Olivia is great. Quick and polite. Service team were very efficient.
CANTON, MI
Terri N|2026 Chevrolet Equinox
Confirmed Sales Customer
9/19/2025
Luca and Nathan are very sweet. Found us cars in 1 day!! Very happy with the attention to detail
LUCA MUNN
9/22/2025
Terri, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Gregory J|2007 Chevrolet Corvette
Confirmed Service Customer
9/19/2025
I couldn’t possibly have had a better service experience. It was quick and done perfectly.
LIVONIA, MI
Margaret D|2025 Chevrolet Trax
Confirmed Sales Customer
9/19/2025
Luca my sales person was Very Polite. He was super nice, and very knowledgeable about my Trax in answering all my questions. Thank You Luca!!
LUCA MUNN
9/22/2025
Margaret, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Barry L|2025 Chevrolet Trax
Confirmed Sales Customer
9/19/2025
Very satisfied with my experience at LaFontaine....the sales rep and F&I person were courteous, professional,and responsive. We worked out a good deal for my new car (which I really like). Also, I had a question about the warning lights a few days after I picked up the car; one of the service advisors took the time to call me about this question and quickly got it resolved.
NICHOLAS NAWROCKI
9/22/2025
Barry, Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
CANTON, MI
Donna C|2025 Chevrolet Blazer
Confirmed Sales Customer
9/20/2025
Loved my experience with your dealership. TAYLOR LANG WAS INCREDIBLE
TAYLOR LANG
9/22/2025
Donna, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARDEN CITY, MI
Frank B|1996 Chevrolet Corvette
Confirmed Service Customer
9/22/2025
I was greeted promptly and with a smile. Everyone is very friendly and professional.
9/22/2025
Frank, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
James T|2004 Chevrolet Astro Passenger
Confirmed Service Customer
9/23/2025
Excellent
9/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Kathleen S|2026 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
Very pleasant
9/24/2025
Kathleen, your satisfaction is our top priority. We hope to see you soon!
PLYMOUTH, MI
Patricia D|2026 Chevrolet Equinox
Confirmed Sales Customer
9/25/2025
Matthew is a Star, he picked out the perfect vehicle for me and had all the documentation ready and sent to me so my time at the dealership was quick and efficient. Can’t thank him enough!
MATTHEW HENSLEY
9/26/2025
Patricia, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Carley E|2018 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Far as I know they did everything I was there for
PLYMOUTH, MI
Michael Z|2020 Chevrolet Trax
Confirmed Service Customer
9/25/2025
I got in at my appointment time, had my oil changed and got out in under an hour. John was courteous and honored GM"s coupon. There was no drama.
9/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LIVONIA, MI
Stephen S|2025 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
Everything was as expected, with no surprises, The Service representative was patient and helpful, and the status updates allowed me to plan my day around vehicle pickup without a hitch.
9/28/2025
Stephen, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
Jorge L|2026 Chevrolet Equinox
Confirmed Sales Customer
9/26/2025
I found him to be very friendly, answering all my questions and always making sure everything was clear. The friendly and positive attitude, I really liked the dynamism.
RONALD PROVENZOLA
9/29/2025
Jorge, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Jack L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/26/2025
Nick Nawrocki ("Rocky") was great. Best experience in a showroom or purchasing a vehicle I've ever had. Super easy, stress free, and fun. He's my guy!
NICHOLAS NAWROCKI
9/29/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
John K|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/28/2025
i paid over 2000 dollars for service including a oil change two days after oil change low oil alert came on dash dip stick shows no reading of oil
9/30/2025
John, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at 734-228-4752 at your earliest convenience to discuss how we can turn your experience into a positive one. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Suela H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/29/2025
I had a great experience. We got to walk around and test drive multiple cars to see what would fit us the back. Anel was great!
ANEL MUJOVIC
9/30/2025
Suela, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Mark B|2026 Chevrolet Equinox EV
Confirmed Sales Customer
9/23/2025
LaFontaine Chevy in Plymouth, MI was very easy to work with even when I wanted to keep my trade in after the sale. The whole process was fast and efficient.
AMAR HALITOVIC
9/24/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We look forward to your next visit! Take care!
CANTON, MI
Seth R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/24/2025
A+ experience Great experience, the LaFontaine team was professional prompt and communicated regularly as to the status of the repair, correcting other issues while the truck was there and letting me know what parts may need replacement in the near future without trying to force the sale immediately.
9/24/2025
Seth, thank you for taking the time to leave a review for us at LaFontaine Chevrolet Plymouth. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FENTON, MI
Jagjeet B|2025 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
They did an excellent job. They even did the car wash too.
9/25/2025
We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
CANTON, MI
Chris L|2024 Chevrolet Corvette Z06
Confirmed Service Customer
9/25/2025
Great team, great experience.
9/27/2025
Chris, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! If you have any further questions, please give us a call. We're always happy to help!
SALINE, MI
David G|2025 Chevrolet Blazer EV
Confirmed Service Customer
9/25/2025
They originally quoted me a long lead time for the repairs for my vehicle. They finished it within 1/2 the original quoted time. Picked up the vehicle and all the repairs were done correctly and no issues.
9/27/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARDEN CITY, MI
Lee W|2025 Chevrolet Trax
Confirmed Sales Customer
9/25/2025
Almost went perfectly except they forgot to remind me to insure the vehicle before leaving. Also i never received an email of the paperwork i signed. I was told I would receive an email in a few days.
RONALD PROVENZOLA
9/28/2025
Lee, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Vedran Karahusic General Manager vkarahusic@lafontaine.com
WALLED LAKE, MI
Cheryl G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/2/2025
good job keeping us updated.
10/6/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LIVONIA, MI
William B|2026 Chevrolet Suburban
Confirmed Sales Customer
10/3/2025
Steven LaRiche is a great salesman. He helped steer us to the right vehicle. He also took the time to help us understand all the possible options and the value they create.
STEVEN LARICHE
10/6/2025
William, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAINT HELEN, MI
Marnie R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/3/2025
Olivia greeted me with a smile and very personable attitude! She was quick, empathetic and professional. She made sure I was taken care of in both servicing my vehicle and making sure I got home. Even though she was with another customer when I arrived back to pick up my truck, she made sure to touch base with me when she finished up. Thank you Olivia!!
10/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Omar E|2026 Chevrolet Silverado EV
Confirmed Sales Customer
10/3/2025
Great service, minimal roadblocks.
ALI JOMAA
10/6/2025
Omar, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CARROLLTON, TX
Joseph P|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/6/2025
Much like every time we have had to go here, we were ignored and lied to. They tell you one thing on the phone and when you get there it’s completely different. Worst customer service I have ever had at any dealership.
10/7/2025
Joseph, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Elmer M|2023 Chevrolet Traverse
Confirmed Service Customer
10/6/2025
I was very impressed with their professionalism and knowledge I am very happy I choose Lafontaine Chevy.
10/7/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Vincent G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/7/2025
Charges were added by mistake on my bill. Spoke to service manager and he is handling the reimbursement. Still, it was the most expensive oil change and fuel filter change of my life. Over $500! Other than that, great people work here.
10/8/2025
Vincent, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Service Manager, Travis Richardson, at trichardson@lafontaine.com or 734-228-4752 so we can assist you further.
BOGALUSA, LA
David S|2026 Chevrolet Silverado EV
Confirmed Sales Customer
10/8/2025
Amazing all around experience
BENJAMIN BUDNIK
10/10/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WEST BLOOMFIELD, MI
Kelly H|2023 Chevrolet Colorado
Confirmed Service Customer
9/29/2025
Unfortunately Refused to touch my vehicle other than a recall due to the history of work done at Champion Hargreaves.
9/30/2025
Kelly, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (734) 228-4706 to discuss your concerns, as your satisfaction is of utmost importance to us.
WATERFORD, MI
Michael S|2023 Chevrolet Colorado
Confirmed Service Customer
10/4/2025
The oil was not fully serviced when checked the next morning.
10/6/2025
Michael, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
LIVONIA, MI
Harpal S|2025 Chevrolet Trax
Confirmed Service Customer
10/4/2025
My brad new car was in service for 3 weeks for check engine light. After repair ran for 3-days check engine light came back on. Now service advisor telling me drop off car and he do not have loaner car or rental car.
10/6/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
YPSILANTI, MI
Zahraa D|2025 Chevrolet Blazer EV
Confirmed Sales Customer
10/5/2025
Amar is a phenomenal salesman. He made the process so easy and communicated with me throughout the entire process.
AMAR HALITOVIC
10/7/2025
Zahraa, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Paul H|2023 Chevrolet Equinox
Confirmed Service Customer
10/7/2025
Emily was very friendly and informative. Pleasure working with her
10/8/2025
Paul thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
PLYMOUTH, MI
Monica S|2021 Buick Encore GX
Confirmed Service Customer
10/8/2025
Always pleasant and professional. Quick in and out especially after a long day at work.
10/9/2025
Monica, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
DRAYTON PLAINS, MI
Kutumbarao R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
10/8/2025
vehicle delivered and no registration so far , Can't drive with out registration and Ali from dealer ship is not responding.
ALI JOMAA
10/10/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
NOVI, MI
William M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/8/2025
As always, was a great experience. Nick N, is th man. I appreciate the help from him as always.
NICHOLAS NAWROCKI
10/10/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
CHESTERFIELD, MI
Mustafa G|2026 Chevrolet Blazer EV
Confirmed Sales Customer
10/8/2025
Jacob Hanoian was Incredibly helpful, professional and efficient .
THOMAS BEMER
10/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NOVI, MI
Dennis B|2025 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
Everything was done as expected.
10/11/2025
Dennis, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Carole L|2019 Chevrolet Malibu
Confirmed Service Customer
10/9/2025
N/a
10/11/2025
Carole, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
DETROIT, MI
Eric S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/9/2025
It was all good. I went in to set up an appointment for an oil change and they were able to get me in right then. I will most likely continue to get my vehicle serviced here!
10/11/2025
Eric, we are very happy to have provided you with such a positive experience! Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
COMMERCE, MI
Ladonna T|2025 Chevrolet Equinox
Confirmed Service Customer
10/9/2025
Kept me informed what was going on with my car in a timely matter
DETROIT, MI
Abe S|2024 Chevrolet Trax
Confirmed Service Customer
10/10/2025
I had an excellent first-time experience at LaFontaine. The customer service was outstanding, and I was very impressed with how quickly my vehicle was serviced. I will definitely be returning with my Equinox for its upcoming service needs.
10/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Breyan G|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
10/13/2025
Amazing experience! The Chevy team made my Corvette purchase effortless—great communication, fast process, and outstanding customer service. Highly recommend! Luca is the man!
LUCA MUNN
10/14/2025
We appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!
NORTHVILLE, MI
Jen G|2024 Chevrolet Traverse
Confirmed Service Customer
10/13/2025
I called your dealership after another local dealership took my information down 4 times and never returned my call, after I stopped in that dealership and it took 7 or 8 minutes for anyone to acknowledge I was there. Your service team answered my call the first time, was very knowledgeable, and set my appointment up right away. I came in for an oil change and tire rotation and set up a service appointment for a brake sensor and squealing issue. Both advisors I spoke with were kind and helpful. We will be using your dealership for all future service needs! We will check in with you when our lease is up also!
10/14/2025
Jen, we are so happy to read such a great review about LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Ronda G|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/8/2025
Fear
THOMAS BEMER
10/11/2025
Ronda, thank you for taking the time to leave us feedback about your experience with us. Please contact us at vkarahusic@lafontaine.com so we can work with you to make this right. Vedran Karahusic General Manager vkarahusic@lafontaine.com
FARMINGTON HILLS, MI
James B|2026 Chevrolet Equinox
Confirmed Sales Customer
10/9/2025
Young man, Larsen did an outstanding job presenting the highlights of the car. Did a great job closing deal and delivering the car.
LARSEN PARKER
10/12/2025
James, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Deborah W|2025 Chevrolet Trax
Confirmed Sales Customer
10/10/2025
Chris and the whole team were amazing!
CHRISTOPHER THOMAS
10/12/2025
Deborah, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
SAINT LOUIS, MI
Michael V|2025 Chevrolet Silverado EV
Confirmed Sales Customer
10/10/2025
Fast and easy trade in and new lease. Great communication when there were questions.
DANIEL PROVENZOLA
10/12/2025
Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Karen K|2026 Chevrolet Equinox
Confirmed Sales Customer
10/13/2025
I had a wonderful experience returning a 2023 Equinox lease vehicle and leasing a new 2026 Equinox. The sales person, Austin was excellent and all the staff was too, including Amy who handled the financing process. Austin went out of his way to find the exact 2026 Equinox I wanted to lease.
DANIEL PROVENZOLA
10/14/2025
Karen, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
Scott M|2019 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Good service. On time.
10/14/2025
Scott, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet Plymouth
PLYMOUTH, MI
Anoh A|2025 Chevrolet Trax
Confirmed Sales Customer
10/13/2025
Joseph worked with us to get me into the right car for my budget
JOSEPH KASSEES
10/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
CANTON, MI
Frank B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/14/2025
Greeted immediately and took care my needs. The service advisor was very friendly and professional.
10/15/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Parthasarathy C|2025 Chevrolet Blazer EV
Confirmed Service Customer
10/15/2025
Recently had my car serviced at LaFontaine Chevrolet Plymouth , and I’m really impressed with the experience. The staff was professional, courteous, and explained everything clearly. The service was completed on time, and my car is running smoothly. Special thanks to Emily Michelin for going the extra mile. I’ll definitely be returning and recommending them to others!
CANTON, MI
William C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/15/2025
Very friendly and helpful
DANIEL PROVENZOLA
10/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTLAND, MI
Charles E|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/16/2025
Great very friendly staff. Keep you updated on their progress
10/19/2025
Charles, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
NOVI, MI
Jason F|2017 Chevrolet Cruze
Confirmed Service Customer
10/16/2025
Friendly and professional. Definitely appreciated the video inspection as well although it did cut off but overall appreciated it.
10/19/2025
Jason, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Paul Z|2025 Chevrolet Traverse
Confirmed Service Customer
10/16/2025
Service is always excellent! Friendly, courteous and outgoing! Great job service department!
10/19/2025
Paul, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Lamberto S|2024 Chevrolet Corvette Z06
Confirmed Service Customer
10/16/2025
Mike Schmidt did an excellent job with greeting me and keeping me informed during the service. The digital updates and information was a really nice surprise as I was also texted service updates. Great experience with this team and their focus on customer care.
10/19/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
WHITMORE LAKE, MI
Kevin M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/19/2025
Emily was super nice. The main problem I brought my vehicle in for was fixed. I had a TPMS sensor not reading. I requested to have that looked at and in the course of having my vehicle for more than a week, it wasnt done. Even after the repairs of my sway bar links were complete, my tire pressures weren't even, which tells me not only was the TPMS sensor not even looked at, the tech didnt bother to top off my air pressure after they removed my tires for the sway bar repairs and brake inspection. I would have to leave my vehicle even longer to complete the repair on the TPMS sensor that wasnt ever looked it, so I went to Discount Tire instead and had the sensor replaced in less than an hour. Lastly, I was quoted for front and rear brake pads and rotor replacement. (The rotors weren't even required. I have no pulsing with braking and no micrometer readings to say they were out of spec). I was quoted over $1000 for the front and over $1000 for the rear. $2000+ for a brake job is crazy! No one called me about anything. I received a text requesting authorization for repairs after the diagnosis was complete and a text saying the repairs were completed. Overall, my main concern was addressed, but felt a lack of customer support, my repair order was not complete, and feel I was being over quoted for unnecessary parts.
CANTON, MI
Abhishek B|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/14/2025
Matt was outstanding throughout the entire process! He demonstrated professionalism, dedication, and a genuine commitment to ensuring the deal was closed smoothly. His support and communication were excellent from start to finish. Truly a pleasure to work with!
MATTHEW HENSLEY
10/15/2025
Abhishek, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
FARMINGTON HILLS, MI
Jose O|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/16/2025
The whole team is amazing! I really appreciate all of their hard work!
MATTHEW HENSLEY
10/18/2025
Jose, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
Rajendra S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/21/2025
Mr. Steve LaRiche is very nice and helpful. The financial person was also very through and pleasant.
STEVEN LARICHE
10/21/2025
Rajendra, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
FARMINGTON HILLS, MI
Stacie B|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/21/2025
Taylor Lang was incredible! I was so lucky to have her helping me. She went above and beyond, walked me through the entire process, and communicated like a pro!
TAYLOR LANG
10/22/2025
Stacie, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VAN BUREN TWP, MI
Nicholas M|2025 Chevrolet Tahoe
Confirmed Service Customer
10/22/2025
Olivia is perfect and goes above and beyond to meet the needs.
10/23/2025
Nicholas, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Nicholas M|2025 Chevrolet Tahoe
Confirmed Service Customer
10/22/2025
Olivia Always goes above and beyond.
PLYMOUTH, MI
Dina W|2025 Chevrolet Equinox
Confirmed Service Customer
10/23/2025
The staff was friendly and helpful and prompt with my oil change appointment
CANTON, MI
Mariam K|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/23/2025
Honestly we are very happy! Got straight to the point sign paperwork and everybody was happy!
ALI JOMAA
10/26/2025
Mariam, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEARBORN HEIGHTS, MI
Deborah B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
Courteous, no pressure, excellent customer experience and our salesperson is the tops. They don't come any better.
STEVEN LARICHE
10/22/2025
Deborah, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BROWNSTOWN TOWNSHIP, MI
Mustafa J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/23/2025
I left the dealership with a beautiful Chevy Silverado and felt like I was treated as a valued person, not just another sale. I highly recommend Lafontaine Chevrolet, and specifically Ali Jomma to anyone looking for a new vehicle. I'll definitely be returning for my next car.
ALI JOMAA
10/25/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Lauren P|2023 Chevrolet Traverse
Confirmed Service Customer
10/24/2025
Mike was great, very nice and informative. I did not receive an updated service sticker on my inside windshield. Not sure if that should be sent to me or to just monitor my oil status. Overall great
10/27/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
YPSILANTI, MI
Mensudin M|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/27/2025
very pleased with the whole service team, very professional.
10/28/2025
We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
LIVONIA, MI
Leanders K|2026 Chevrolet Trax
Confirmed Sales Customer
10/27/2025
Awesome!!! My sales man Ron Provenzola was about to get me a lower price after I already had the car. He already had the lowest price. I would definitely recommend going here. Everyone was was helpful to get me the best deal.
RONALD PROVENZOLA
10/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Susan M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/28/2025
Ben is wonderful. This is my second Lease at LaFontaine Plymouth and both times has been a great experience. Thank you for the great customer experience.
BENJAMIN BUDNIK
10/29/2025
Susan, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FARMINGTON, MI
Ronald V|2025 Chevrolet Equinox EV
Confirmed Service Customer
10/30/2025
Mike Schmidt did a great job getting my equinox EV recall taken care of quickly.
11/2/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
LIVONIA, MI
William C|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/30/2025
Repair was done in a few hours and met my expectations.
11/2/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
WESTLAND, MI
Jonathan N|2025 Chevrolet Trax
Confirmed Service Customer
10/23/2025
Early in and early out, no waiting. In addition, the first oil change was free, gotta love it!
10/26/2025
Jonathan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Merwin W|2016 Chevrolet Colorado
Confirmed Service Customer
10/24/2025
Truck was ready on time and all work completed
10/27/2025
Merwin, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Michelle S|2024 Chevrolet Blazer
Confirmed Service Customer
10/26/2025
LaFontaine has NEVER disappointed, everyone goes above and beyond
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WATERFORD, MI
Vincent T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/27/2025
Olivia in service was great to speak and deal with.
10/27/2025
Vincent, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Matthew C|2024 Chevrolet Tahoe
Confirmed Service Customer
10/28/2025
Always a good experiance with the service team! Mike really went above and beyond to make sure I was taken care of!!
10/29/2025
Matthew, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
CANTON, MI
Mark S|2022 Chevrolet Blazer
Confirmed Service Customer
10/28/2025
Had a 11 am appointment for oil change and tire rotation. Got there at 1045. Went to inquire about status multiple times, especially once 1245 rolled around. Still wasn’t done.Was informed that they were behind since a employee went home sick. Was then told about 20 more minutes and that vehicle was in long line for a wash.I received video shortly after, went over paperwork with service and walked out to get vehicle. Pulled out of dealership at 115 pm. approximately 2 1/2 hours, really. My appointment was at 11 but vehicle was taken back at 1050. Why aren’t people with appointments waited on prior to any walk ins. Poor system with managing scheduled appointments. Also what wash? Vehicle looked the same as when i arrived
10/29/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 734-228-4752 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
NEW BOSTON, MI
Teri K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/30/2025
Quick and easy, worked for what we asked for.
MATTHEW HENSLEY
11/2/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WATERFORD, MI
Adam E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/31/2025
Great place everyone is working and helping I love my sales person Sebastian .
SEBASTIAN IVEZAJ
11/3/2025
Adam, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Daniel C|2024 Chevrolet Express Cargo Van
Confirmed Service Customer
10/31/2025
We took our new Chevy Explorer conversion van that in for its first PM, oil change and tire rotation as well as to repair a piece of trim that was rubbing against the driver’s front tire. They said they couldn’t rotate the tires because they didn’t have a lift that would work and they would not repair the trim problem, they told us to take it to the conversion company in Warsaw IN. We called Ross at Explorer conversions and he immediately got us in the following day and bent over backwards to help us. The question I have as well as the conversion company is ‘why will LaFontane sell us the van and not be able to service it?
11/3/2025
Daniel, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
YPSILANTI, MI
Martin E|2023 Chevrolet Corvette
Confirmed Service Customer
10/31/2025
It was. Wet quick
11/3/2025
Martin, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
LIVONIA, MI
Elijah O|2024 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
La Fontaine‘s staff is always friendly informative. Patient very helpful with any situation that you have with your vehicle. They have quality vehicles with quality service.
11/3/2025
Elijah, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Richard W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
Ben is a really good salesmen and got me the price I was looking for. I will definitely purchase another car from him. Thank you Ben
BENJAMIN BUDNIK
11/4/2025
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! Please don't hesitate to reach out to us if there's anything more we can do!
GARDEN CITY, MI
Dennis H|2024 Chevrolet Tahoe
Confirmed Service Customer
11/3/2025
Quick and easy I was very happy with the entire experience.
11/6/2025
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Charles S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/4/2025
Matt was great and easy to deal with. 10/10 will recommend to all my friends
MATTHEW HENSLEY
11/5/2025
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
INDIAN TRAIL, NC
Renata M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/4/2025
Super friendly and accommodating.
WEST BLOOMFIELD, MI
Kevin C|2019 Chevrolet Equinox
Confirmed Service Customer
11/4/2025
Service was reasonably fast. Satisfied with repair of my vehicle.
11/5/2025
Kevin, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
FARMINGTON HILLS, MI
Abir N|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/4/2025
Ali Jomaa was a great salesman very professional and great customer service, made my process so easy. Highly recommend!
ALI JOMAA
11/5/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
DEARBORN, MI
Jaclyn M|2026 Chevrolet Corvette
Confirmed Sales Customer
11/5/2025
Amazing experience from start to finish. My sales person was AMAZING!
ANEL MUJOVIC
11/6/2025
Jaclyn, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
VERO BEACH, FL
Ralph M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/5/2025
Great
ANEL MUJOVIC
11/6/2025
Ralph, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Cory C|2026 Chevrolet Trax
Confirmed Sales Customer
11/6/2025
I got my new Trax the same day I called. Fast service!
RONALD PROVENZOLA
11/7/2025
Cory, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Daniel A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
Nice place, the folks there are friendly and kind, and communicat well
11/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
VAN BUREN TOWNSHIP, MI
Sofia K|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/7/2025
Jacob and the staff provided excellent service—knowledgeable, transparent, and genuinely helpful. Made buying my car a great experience!, If you’re looking for a car and want to work with someone you can trust, I highly recommend asking for Jacob. You won’t be disappointed!
THOMAS BEMER
11/9/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
WIXOM, MI
Jill L|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/7/2025
Everyone was very nice from the get-go. Olivia let me know how long my oil change and tire rotation would take, and it was completed quickly. I always have a good experience when I come into LaFontaine Chevy. Thank you.
11/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Keith C|2023 Chevrolet Traverse
Confirmed Service Customer
10/30/2025
With an appointment, It took 2.5 hours to get my oil changed while I waited. No thanks.
11/2/2025
Keith, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Sandra D|2024 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
Did replace the battery. Should have filled the tires air. When I got home noticed all of the tires were low. Nice service people.
11/3/2025
Sandra, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Vida H|2022 Chevrolet Blazer
Confirmed Service Customer
10/31/2025
I had a very pleasant experience at this dealership. I went for a tire inspection for a slow leak, I was a little early for my appointment, but they took me in right away, performed inspection, sealed the leak and I was on my way!
11/3/2025
Vida, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Chevrolet Plymouth. If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Jeremy T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
Very friendly and made it very easy!
MATTHEW HENSLEY
11/4/2025
Jeremy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTH LYON, MI
John S|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/4/2025
Had a great experience at the dealership. Steve was a wonderful salesman. He really knew about the Equanox EV and answered all of my questions about the car.
STEVEN LARICHE
11/5/2025
John, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Sibel E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/6/2025
Great place and great people
SEBASTIAN IVEZAJ
11/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
LIVONIA, MI
Mark L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/8/2025
Fantastic experience with true professionals. Never pushy and worked hard to make sure i got what i wanted.
DANIEL PROVENZOLA
11/9/2025
Mark, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Brian B|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
11/12/2025
Order it online since I am from Ohio. Dealt with Ben and was a smooth experience. Finance was painless and no pressure trying to upsell.
BENJAMIN BUDNIK
11/12/2025
Brian, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
AKRON, OH
Allison M|2026 Chevrolet Trax
Confirmed Sales Customer
11/12/2025
Rob was great to work with! He was able to find the perfect car for me that fit in my budget!
RONALD PROVENZOLA
11/13/2025
Allison, thank you for your kind review; we are happy to pass along your comments to Rob here at LaFontaine Chevrolet Plymouth! We hope you have a great day!
ROYAL OAK, MI
Robert S|2023 Chevrolet Colorado
Confirmed Service Customer
11/13/2025
Stayed to promised time and shuttle was convenient
11/14/2025
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTHVILLE, MI
Lawrence G|2025 Chevrolet Traverse
Confirmed Service Customer
11/13/2025
Olivia is the best, this is at least the 4th time she has managed my service; previously on my 2023 Tahoe. Printed out rear cargo mats that I inquired about.
11/14/2025
Lawrence, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Charles N|2021 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
I wasn't able to go online and complete the gm rewards
11/17/2025
Charles, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Sandra M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/16/2025
Our 2026 Equinox is beautiful and gives us the confidence to drive with safety and peace of mind. We turned in our 2009 Equinox that served us well, but had seen better days. We had been so happy with that Equinox we chose easily to return to that model. Our experience with the dealership went smoothly. Purchasing a new vehicle is not something I do often, so I am not comfortable with the process or eager to go through it. I wanted in and out and to be treated with respect, happily that is what I received. I hope to enjoy this Equinox for another 16 relatively trouble free years as well.
THOMAS BEMER
11/17/2025
Sandra, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
Sharon K|2025 Chevrolet Trax
Confirmed Service Customer
11/18/2025
Everyone was great! It was quick as well! Great experience !
11/19/2025
Sharon, It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Mackenzie W|2026 Chevrolet Traverse
Confirmed Sales Customer
11/18/2025
My experience was quick, easy, & all the staff I encountered were more than helpful! Special thanks to Matthew Hensley- my sales person- he went above and beyond to help make my experience perfect!
MATTHEW HENSLEY
11/20/2025
Mackenzie, our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
GARDEN CITY, MI
David C|2026 Chevrolet Colorado
Confirmed Sales Customer
11/10/2025
Great service, picked out exactly what we wanted and made sure we were all set before finalizing our paperwork
RONALD PROVENZOLA
11/10/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Rebecca M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/10/2025
Great experience
DANIEL PROVENZOLA
11/11/2025
Rebecca, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ERIE, MI
Michael W|2025 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Olivia was great, very helpful and pleasant. The vehicle was completed in a timely manner.
11/12/2025
Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Jeffrey S|2025 Chevrolet Blazer
Confirmed Sales Customer
11/12/2025
Taylor Lang really found me ,the vehicle I wanted...I appreciated her efforts
MATTHEW HENSLEY
11/13/2025
Jeffrey, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
GARDEN CITY, MI
Michael N|2022 Chevrolet Blazer
Confirmed Service Customer
11/12/2025
1st appt (11/7/25) - tried to cross-sell us too many things - recommendations should be consistent with scheduled maintenance in the owner's manual. Also, it was difficult to talk to a live person after the AI assistant failed to confirm the appt time for my oil change. 2nd visit (11/11/25) - engine light came on because the oil dip stick wasn't pushed down all the way after the 11/7/25 oil change; the good news is service advisor Olivia and the oil change technician turned it around quickly.
11/13/2025
Michael, we truly appreciate your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
NORTHVILLE, MI
John E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/14/2025
It was good. Ben was great to with!
BENJAMIN BUDNIK
11/17/2025
John, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Teresa H|2024 Chevrolet Equinox
Confirmed Service Customer
11/15/2025
It was fine
11/18/2025
Teresa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTLAND, MI
Dino I|2026 Chevrolet Equinox
Confirmed Sales Customer
11/19/2025
Great experience, made it very easy
THOMAS BEMER
11/21/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
NORTHVILLE, MI
Donna Z|2025 Chevrolet Blazer
Confirmed Service Customer
11/18/2025
Excellent from start to finish and even washed my car!
11/20/2025
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
BRIGHTON, MI
April A|2026 Chevrolet Equinox
Confirmed Sales Customer
11/19/2025
Ben Budnik was outstanding! He was direct and efficient, which I truly appreciated. There was no back-and-forth bartering, just clear communication and straight to the point. In my chaotic world, that’s invaluable. I left Feldman Chevrolet of Novi to join the Lafontaine family, and I couldn’t be happier with my decision. Not only did they respond promptly, but they also made me feel like a valued customer rather than just another name on a list.
BENJAMIN BUDNIK
11/21/2025
April, our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
WALLED LAKE, MI
Amy K|2026 Chevrolet Suburban
Confirmed Sales Customer
11/20/2025
I had the absolute best experience working with Dan Protozola at LaFontaine Plymouth. From start to finish, he went above and beyond to make sure I found the perfect vehicle. His dedication, patience, and genuine care for our needs truly stood out. Dan worked tirelessly to stay within our budget while still delivering everything I wanted—and more. Thanks to his hard work, I’m now driving the most beautiful mom SUV, and I couldn’t be more grateful. Dan made the entire process smooth, stress-free, and even enjoyable. If you’re looking for someone who is knowledgeable, kind, and fully committed to helping you find the right car, Dan is the person you want by your side. Highly recommend going to him for your next car purchase or lease! Highly recommend going to Dan for your next car purchase or lease!
DANIEL PROVENZOLA
11/22/2025
Amy, Thanks for highlighting some of our staff who helped make this such a great experience! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business. Thanks again for the recommendation, and have an amazing day!
ROCHESTER HILLS, MI
Jihad K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/21/2025
Very Good, but I returned my old lease to your dealership and until now you did not inform GM Financial. Please advise
ALI JOMAA
11/24/2025
Jihad, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEARBORN HEIGHTS, MI
Andrew K|2024 Chevrolet Trax
Confirmed Service Customer
11/22/2025
It was very good, the car was washed that was a nice touch
11/24/2025
Andrew, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Judy D|2023 Chevrolet Blazer
Confirmed Service Customer
11/24/2025
Work was one efficiently and as promised. No issues.
11/25/2025
Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Brenda N|2015 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
Thus far the work seems to be fine. The problem is I came in to have a grease & oil job. Later, they asked if I wanted to have the filter changed. I agreed. I have never paid anything close to what I paid for this service. Had planned to come in and talk to a sales person I had met and liked there. But will no longer do any business with your company. Asked several friends what they also thought and all told me "stay away from your dealership".
11/20/2025
Brenda, thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Sravan K|2018 Chevrolet Bolt EV
Confirmed Service Customer
11/20/2025
Great service and shuttle service
11/23/2025
Sravan, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
CANTON, MI
Margaret C|2024 Chevrolet Blazer
Confirmed Service Customer
11/21/2025
everything was excellent! from the scheduling and availability of service times, to the time spent at the dealership. I am beyond impressed with the process, from start to finish.
ROYAL OAK, MI
Julia S|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/23/2025
Very friendly and great communication.
11/24/2025
We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
SOUTH LYON, MI
Amanda B|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/23/2025
We had a great experience dealing with your dealership for the first time. Abbas Bazzi was professional, prompt and so freindly! We thank him for taking good care of us so quickly. Thats the type of service we look for.
BRENDAN RADEN
11/25/2025
Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
DEARBORN HEIGHTS, MI
Lisa S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/24/2025
Larsen Parker was wonderful . He was very understanding and easy to work with. Brandon was also great.
LARSEN PARKER
11/25/2025
Lisa, thank you for your kind review; we are happy to pass along your comments to Larsen Parker and Brandon here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGTON WOODS, MI
James H|1996 Chevrolet Corvette
Confirmed Service Customer
11/24/2025
Mechanic and Maintenance Bay personnel were top notch. Special thanks to Olivia Messina. Updates and availability for questions was great.
11/25/2025
James, thank you for your kind review; we are happy to pass along your comments to Olivia Messina and other team members here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Kimberly P|2026 Chevrolet Trax
Confirmed Sales Customer
11/24/2025
Ron Provenzola was an excellent salesman to work with. Very knowledgeable, honest and worked with me to get me the vehicle and pricing I needed. Everything went very smoothly from start to finish.
RONALD PROVENZOLA
11/25/2025
Kimberly, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
NORTHVILLE, MI
Robert P|2024 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
The technician was excellent
11/25/2025
Robert, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LIVONIA, MI
Lauren S|2020 Chevrolet Traverse
Confirmed Service Customer
11/26/2025
Technician/cashier rambled on for 20 Mins about at issues and systems that I didn’t understand as if I was a mechanic myself. He just talked at me and tried to sell Me up so many times. I’ll never come back
11/26/2025
Thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us at (734) 228-4706 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Daniel S|2026 Chevrolet Colorado
Confirmed Sales Customer
11/26/2025
Good
RONALD PROVENZOLA
11/27/2025
Daniel, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CANTON, MI
Andrew G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/28/2025
Anel made my decision super easy and the process great. I will definitely be back
ANEL MUJOVIC
11/28/2025
Andrew, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
LIVONIA, MI
Paul S|2024 Chevrolet Traverse
Confirmed Service Customer
12/1/2025
I was so happy that the service advisors took my car right in as it was unsafe to drive. Fortunately, they had the part on the shelf. This was the second time the car was in for this failure in the braking systems. I am a little confused since the first time it was in for this failure, they replaced the calipers, but did not replace the brake pads. I thought that you always did the brake pads when you replaced the calipers, but I could be wrong. I now have front brake pads at 42% and rear pads at 75% (which seems reasonable for rear brakes). The front brake pads received excessive wear due to the brake system failure, not from normal use. I am afraid that I am going to get stuck paying for the new front pads, when it maybe should have been covered as a warranty repair. Thank you, Paul J. Sincock
12/2/2025
Paul, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH, MI
Bruce D|2026 Chevrolet Equinox EV
Confirmed Sales Customer
12/1/2025
all was good
RONALD PROVENZOLA
12/2/2025
Bruce, thank you so much for the positive review! We hope you have a great day!
CANTON, MI
Sandra G|2026 Chevrolet Equinox
Confirmed Sales Customer
12/2/2025
Ben is a very good Sales Agent for LaFontaine Chevy dealership in Plymouth. I did get a little nervous it was taking so long to ship my car to your dealership. I special ordered my Equinox 2 months in advance before my Ford Edge was due back and it did make it 2 weeks before it was it was to be returned. I would purchase my next car from you. I love my Equinox.
BENJAMIN BUDNIK
12/2/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NOVI, MI
Kristan R|2024 Chevrolet Tahoe
Confirmed Service Customer
12/2/2025
I made an appointment on a Tuesday at 4:15 pm. I dropped the car off at 4. No complaints at this point. Everyone was very helpful with a cheerful attitude. It took 6 days before anyone even looked at my car. My car was drivable and I would have been happy to drive it until someone would have actually looked at it. Why keep a car in your lot if no one is going to look at it for 6.5 days? I did call several times to see if I could have a loaner car. I was told on Friday if no one looked at my car by Monday that they would have a loaner car available for me that morning. I called Monday morning and there were no loaner cars available at that time. Monday afternoon I was told someone is going to look at it soon and I could possibly have my car back the following day. The technician was ordering parts and thought it might be done the following day. Tuesday morning I called once again and the the service worker said my car would be done by late that afternoon. My 2024 car only had 16,000 miles on it and you would think the dealership would like to keep their customers happy. My grandparents all worked for GM as well as my father and we have continued to support the GM business even though everyone is now retired. We have always received excellent care when having our vehicles fixed and given loaner cars right away if the time was going to be a little longer to fix. I'm a little disappointed in the length of time you kept my car before being looked at. I would have happily kept it until Monday afternoon and dropped it off to receive it back the following day. I would be writing this feedback negatively if I would have been given a loaner car. Keeping a vehicle for a week and updating the the electrical computer system update and fixing a car seat latch seems a little extreme when it clearly only took less than a couple hours to fix according to the report. We have other family members that now work for other automotive companies that I now would consider switching to and purchasing if this the customer service that GM provides.
12/2/2025
We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Nancy N|2025 Chevrolet Trax
Confirmed Service Customer
12/2/2025
👍
12/2/2025
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WESTLAND, MI
Leo T|2021 Chevrolet Tahoe
Confirmed Service Customer
12/3/2025
Fast, courteous, friendly, and effective. Thanks!
12/4/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
Mark L|2023 Chevrolet Traverse
Confirmed Service Customer
11/24/2025
Great to work with. Made process very simple and painless.
BERKLEY, MI
Mohamed Z|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/25/2025
Amazing
11/25/2025
Mohamed, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CANTON, MI
Jeffrey C|2026 Chevrolet Traverse
Confirmed Sales Customer
11/26/2025
Amar was amazing, so easy to work with! Not like a traditional dealership experience, we was very flexible and worked with my schedule and made sure everything was buttoned up.
AMAR HALITOVIC
11/27/2025
Jeffrey, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
COMMERCE TOWNSHIP, MI
Andrew V|2024 Chevrolet Blazer EV
Confirmed Service Customer
11/26/2025
It was very organized, I stayed while the work was being done and the appointment started on time and the time estimate was close so I was able to stay and work. The team is very friendly and professional.
11/26/2025
Andrew, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Monica S|2021 Buick Encore GX
Confirmed Service Customer
11/27/2025
Great job! Thank you for driving me home and picking me up.
11/28/2025
Monica, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
DRAYTON PLAINS, MI
Scott M|2019 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
Need tire sensors replaced and back breaks
11/28/2025
Scott, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
Lori P|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/28/2025
I brought in my vehicle for a service repair. The part was not available at the time but LaFontaine (Olivia is the best!) stayed in touch and kept me updated. Everyone was professional and prompt and I did get my car repaired- couldn’t be happier about my experience!
11/29/2025
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Gina L|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/3/2025
Seamless process, great communication, Matt Hensley is a true professional, got me out of current lease into a better truck at a lower lease price. Highly recommend Matt and LaFontaine in Plymouth.
MATTHEW HENSLEY
12/4/2025
Gina, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
NORTHVILLE, MI
Chuiqtta S|2026 Chevrolet Trax
Confirmed Sales Customer
12/3/2025
I had a wonderful experience from the time I entered the store until I walked out with keys in hand. All staff was friendly and made sure I was comfortable during my wait time. My salesman Ron Provenzola was over the top. He went out of his way to make sure that I left with the vehicle that I wanted. I did not have to spend the whole day at the dealership, which is a wonderful thing. I will be back to purchase my next vehicle. I strongly recommend that you go and see Ron @ Lafountaine Chevrolet -Plymouth MI.
RONALD PROVENZOLA
12/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WESTLAND, MI
Paul D|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/4/2025
Had to wait longer for my oil change because I was told 2 people called off
12/5/2025
Paul, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
NORTHVILLE, MI
Max M|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/4/2025
NO DOUBT, hands-down the best car buying experience of my life. From the initial call into Rocky to identify the right Tahoe to surprise my wife with, to the opportunity for an extended test drive to make sure it worked with our lifestyle and kiddos, to the delivery to my wife's work, each step was personalized, genuine and transparent. When it came to signing, fastest experience I've ever had. We love our new Tahoe and love the TEAM at Plymouth. Had the opportunity to also meet the General Manager, Vedran, and he thanked me for our business. I've now already referred other friends and family there as well.
NICHOLAS NAWROCKI
12/5/2025
Max, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
BERKLEY, MI
Pamella M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/4/2025
I felt like the service was awesome! Very pleased on how it all went!
BENJAMIN BUDNIK
12/4/2025
Pamella, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
CANTON, MI
Sean A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/6/2025
Matt was great! He made the experience so easy for us.
MATTHEW HENSLEY
12/6/2025
Sean, we're happy to hear you had such a positive experience with Matt! Feel free to reach out to us if you need anything. Have a wonderful day.
BYRON CENTER, MI
Lisa G|2026 Chevrolet Equinox
Confirmed Sales Customer
12/6/2025
It was very smooth. I spoke to Sebastian Ivezaj right before Thanksgiving and he was able to find the car I wanted very quickly and I was able to take home by the next Saturday. He was great with follow up and wasn’t just selling me a car. He was very careful to listen to me and sell me something I needed and wanted. I absolutely love my new 2026 Chevrolet Equinox! My best to Sebastian! Lisa Gullitti
SEBASTIAN IVEZAJ
12/8/2025
Lisa, congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Thomas L|2023 Chevrolet Colorado
Confirmed Service Customer
12/5/2025
I went to the service department on Wednesday to get an oil change and tire rotation done. I asked how long would it take (I did not have an appointment). The young man checked and said it would be an hour and a half. I said that was way too long and that I would make a future appointment to get it done. I called the next day and made an appointment for 2:15. Thinking this would take 40 or 45 minutes at the most since I made an appointment. I waited in the waiting room. 2 HOURS later they came and told me my vehicle was done. It took 2 hours WITH an appointment and the day before without an appointment it was gonna take 1.5 hours. There’s something wrong with that. It should never take 2 hours for what I had done especially with making an appointment! With previous vehicles at different dealers they have a dedicated express lane in service for oil changes and tire rotation and you’re in and out in 30 or 40 minutes, no appointment needed. I purchased my Colorado from this dealership and everyone is very nice. I will however have to think about going somewhere else for my routine maintenance from now on.
LIVONIA, MI
Alan V|2025 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Everything worked as promised, most timely service I ever had
12/6/2025
We are so happy to read such a great review about LaFontaine Chevrolet Plymouth! We hope to see you soon!
NORTHVILLE, MI
Thomas S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
My service guy John Lewis was great! He kept me informed. He send me a video of vehicle’s inspection. After the repair he even aired my tires.
WHITMORE LAKE, MI
Arvin P|2024 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Excellent service by your team Happy Holidays
12/9/2025
Arvin, we're happy to hear you had such a positive experience with our team! If you're ever in need of help, please let us know!
COMMERCE TOWNSHIP, MI
Kelsey C|2024 Chevrolet Traverse
Confirmed Service Customer
12/9/2025
Very professional, friendly, and timely!
12/10/2025
Kelsey, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Mark R|2026 Chevrolet Equinox
Confirmed Sales Customer
12/9/2025
Our sales woman, Tyler was very professional very happy with our service and her professionalism
TAYLOR LANG
12/10/2025
Mark, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
SHELBY TOWNSHIP, MI
Tamika N|2020 Chevrolet Blazer
Confirmed Service Customer
12/9/2025
John in service was excellent! He was very welcoming and kind. I received timely updates/videos which was very much appreciated. One thing that would have helped a bit more is if there were more loaners to offer customers if our vehicles have to remain at the dealership. This is out of John's control, he did everything to get my vehicle back to me asap! I would also like to mention the rest of the team in service was also helpful and very kind. Thank you all
GARDEN CITY, MI
Bryan S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/10/2025
Henny was awesome to deal with. Most of the deal was completed through email/text which I love he was able to accommodate that way.
MATTHEW HENSLEY
12/11/2025
Bryan, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Carmen O|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/10/2025
Communication was terrible. I understand that a part was needed for my car but no one was calling me to let me know what was going on. Someone was supposed to call me with a quote. They never did. I had to call and ask. No one let me know what the progress was. I had to call and ask. No one let me know my car was ready. I had to call and ask. When I call to ask about my car, it's magically ready. My car was kept 2 and a half weeks. The real kicker is that my car was cover completely in snow like it had just been sitting for days. I literally had a rental car for 2 weeks and it's no communication on the dealerships end.
12/11/2025
Carmen, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
WESTLAND, MI
George S|2023 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
Excellent service
REDFORD, MI
Donald B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/12/2025
Easiest buying experience ever! Dan was fantastic. Delivered our new truck right to our front door!
DANIEL PROVENZOLA
12/12/2025
Donald, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MACOMB, MI
Megan P|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/12/2025
We had a great service experience. Charles was very friendly and went above & beyond helping us figure out why our autostart wasn’t working properly. This dealership is always so friendly.
12/12/2025
Megan, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
Amol D|2018 Chevrolet Traverse
Confirmed Service Customer
12/12/2025
It was good however my tires were not checked for inflation and when I left all 4 tires were about 4-5 PSI below the recommended levels. Also the Oil change indicator was not reset.
12/12/2025
Amol, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Anna V|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/13/2025
Dan and Austin were very friendly and helpful. Dan got me a good deal on the type of car I wanted. I wish they would have told me to cancel auto-pay on my current lease, because I did have to get a payment refunded through GM Financial after I got the new lease started. Otherwise the process was very quick from start to finish and I will plan to get my future leases through this dealership.
DANIEL PROVENZOLA
12/14/2025
Anna, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at vkarahusic@lafontaine.com so we can work with you to make this right. Vedran Karahusic General Manager vkarahusic@lafontaine.com
PLEASANT RIDGE, MI
Rachel F|2026 Chevrolet Traverse
Confirmed Sales Customer
12/13/2025
Steve was great with finding a car as close to what I was looking for and to assure that I could wait an additional week before purchasing as I was waiting to receive the payout from insurance from my other vehicle being totaled.
STEVEN LARICHE
12/14/2025
Rachel, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
LIVONIA, MI
Karl R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/15/2025
Appointment was made for 9:00 am and kept for a recall and the work was completed in less than a 1/2 hour.
12/15/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
LIVONIA, MI
Alexander M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
Ron is the man! He was so helpful my family and I will definitely be back to shop with Ron in the future!! Give that man a raise, he deserves it!
RONALD PROVENZOLA
12/16/2025
Alexander, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Rene T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
Great customer service, very satisfied customer. Will continue to return for future vehicles
DANIEL PROVENZOLA
12/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BERKLEY, MI
Robert K|2022 Chevrolet Blazer
Confirmed Service Customer
12/16/2025
I’ve had two experiences with other Chevy dealerships in the past year and this was by far the best.
12/17/2025
Robert, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
REDFORD, MI
Theresa A|2024 Buick Encore GX
Confirmed Service Customer
12/16/2025
Easy drop off procedure and pick up procedure. Friendly customer service representative. Very clean facility.
12/18/2025
Theresa, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
PLYMOUTH, MI
Nancy T|2026 Chevrolet Equinox
Confirmed Sales Customer
12/17/2025
Dan &Austin were so very kind and listened to my needs.
DANIEL PROVENZOLA
12/18/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
James R|2026 Chevrolet Trax
Confirmed Sales Customer
12/17/2025
Everyone was enthusiastic and energized
ANEL MUJOVIC
12/18/2025
James, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
DETROIT, MI
Stephen C|2021 Chevrolet Tahoe
Confirmed Service Customer
12/9/2025
My Service rep (Charles) was excellent! Very friendly, polite and professional. Made sure I was informed of progress and if I had any questions.
PLYMOUTH, MI
Cindy C|2024 Chevrolet Trax
Confirmed Service Customer
12/12/2025
Good
12/12/2025
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
CANTON, MI
Joseph E|2025 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
John Louis was very professional and very kind!
12/13/2025
Joseph, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Kim S|2022 Chevrolet Trailblazer
Confirmed Service Customer
12/14/2025
Charles made the whole experience very pleasant.
CANTON, MI
Mahdi H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
Ricky made the transaction so smooth and quick !! Highly recommended.
RICHARD NAYLOR
12/15/2025
Mahid, thank you for your kind review; we are happy to pass along your comments to Ricky here at LaFontaine Chevrolet Plymouth! We look forward to your next visit! Take care!
DEARBORN, MI
Keith A|2011 Chevrolet Corvette
Confirmed Service Customer
12/15/2025
Great service, as always.
CANTON, MI
Santhoshkumar S|2024 Chevrolet Blazer EV
Confirmed Service Customer
12/17/2025
overall good.
12/18/2025
Santhoshkumar, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you
SOUTH LYON, MI
Geraldine P|2021 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
LaFontaine personnal are knowledgeable, courteous, professional
CANTON, MI
Daniel M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/18/2025
Awesome fast service
DETROIT, MI
Michael M|2026 Chevrolet Blazer
Confirmed Service Customer
12/19/2025
vehicle was picked up, loaner vehicle left and service was performed very quickly. While vehicle was being serviced, notifications were sent out keeping me updated on progress. Special thanks to Rocky and Olivia for their professionalism and customer support!
12/21/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We hope you have a great day!
CLARKSTON, MI
Lindita A|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/22/2025
Went exceptionally well. The service was excellent. The process was clear and simple.
AMAR HALITOVIC
12/23/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
DEARBORN, MI
Brenda E|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/18/2025
Everyone was polite and helpful. Olivia went the extra mile to fix my key fobs. Service was fast.
12/19/2025
Brenda, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
Charles C|2025 Chevrolet Blazer
Confirmed Sales Customer
12/18/2025
Easy paperwork process. Great car at a good deal
LUCA MUNN
12/19/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Michael V|2014 Chevrolet Volt
Confirmed Service Customer
12/18/2025
nothing to add
12/19/2025
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH, MI
Christopher V|2022 Chevrolet Suburban
Confirmed Service Customer
12/18/2025
Staff super friendly, service was quick and efficient.
LIVONIA, MI
Michael G|2016 Chevrolet Tahoe
Confirmed Service Customer
12/18/2025
Service was punctual. After ten years of religious, timely oil changes on my 2016 Tahoe, I never had to pay such a high price ($144). Over the years with service at other Chevy Dealers and oil change facilities the price range was usally between $90-$110. The replaced tire sensor at $220+ seemed very high also. Aside, I also spoke to a salesman, Anel Mujovic, about a new 2026 Tahoe purchase. He was very friendly and professional and presented me with a nice deal to consider. At the end of the day though, I left Lafontaine-Plymouth with a with sour taste in my mouth.
PLYMOUTH, MI
Zaenab A|2026 Chevrolet Trax
Confirmed Sales Customer
12/19/2025
Was a great experience. Hussein Harb helped make the experience so easy was very professional and knowledgeable
HUSSEIN HARB
12/22/2025
Zaenab, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
DEARBORN HEIGHTS, MI
Berjouhe S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/19/2025
Hussein was awesome. From communication, to honesty, a to z
HUSSEIN HARB
12/22/2025
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
STERLING HEIGHTS, MI
Melissa J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/20/2025
Great experience overall
AMAR HALITOVIC
12/22/2025
Melissa, thank you so much for your high rating. Until the next time we meet, take care!
WESTLAND, MI
Dashonna E|2023 Chevrolet Tahoe
Confirmed Service Customer
12/23/2025
Great Service
12/24/2025
Dashonna, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
REDFORD, MI
Scott R|2023 Chevrolet Tahoe
Confirmed Service Customer
12/24/2025
I went in for a scheduled Oil Change and Tire Rotation. When I picked up the Vehicle, I checked my tires to verify the Rotation was completed, and it was not. The service advisor was apologetic and took the car back and rotated the tires himself, but, I am disappointed that it was not completed as promised and that it was found when I double checked the dealers work. It makes me wonder what other work is not getting done by this dealership.
12/24/2025
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
David G|2025 Chevrolet Blazer EV
Confirmed Service Customer
12/24/2025
There was good communication along the whole process. The repairs were done correctly the 1st time.
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
GARDEN CITY, MI
Stephanie C|2026 Chevrolet Trax
Confirmed Sales Customer
12/24/2025
Car came with scratch in windsheild
BENJAMIN BUDNIK
12/24/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Vedran Karahusic General Manager vkarahusic@lafontaine.com
ALLEN PARK, MI
Scott M|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/24/2025
They did an excellent job getting it done in a timely basis. The only thing I was disappointed about was they didn’t wash the car and they typically do.
12/25/2025
Scott, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (734) 228-4706 when you have a chance. Thank you, and we look forward to hearing from you.
LIVONIA, MI
Abhay S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/24/2025
Excellent salesman
MATTHEW HENSLEY
12/25/2025
Abhay, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Sayed A|2026 Chevrolet Traverse
Confirmed Sales Customer
12/24/2025
SETH CLAYTON WAS VERY HELPFUL AND KNOWLEDGEABLE. HE GOT US WAHT WE WERE LOOKING FOR AND WE GOT AN AWESOME NEW CHEVYROLET 2026 TARVERSE RS. WE COULD NOT HAVE BEEN HAPPIER WITH ANY OTHER VEHICLE. THANK YOU, SETH,
SETH CLAYTON
12/24/2025
Sayed, thank you for your kind review; we are happy to pass along your comments to Seth here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Rani M|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/25/2025
The best Chevy dealer in Michigan hands down, amazing service, I never have to worry about my vehicle at all ...the most trustworthy too! I actually got my vehicle from feldman and they are poor in every area besides sales...but Lafontaine has been a true breath of fresh air considering whay i went thought this past spring/summer 2025 with all my vehicle warranty issues and major repair...Emily who was my service advisor in all of that was amazing and went above and beyond...I was waiting on GM to send me a review to say so many good things about her but i never got the email...so i am doing it now....She is 10 star and I will never forget her... she is why I came back for my routine oil change and my service advisor was amazing too he was so kind and made everything so easy and stress-free! Emily you give me hope that in the world no matter how crazy there are still great people left and that good service is still possible ...you are such a great person ...keep on doing a great job !
1/1/2025
Rani, thank you for your kind review; we are happy to pass along your comments to Emily here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WIXOM, MI
Jason B|2026 Chevrolet Suburban
Confirmed Sales Customer
12/26/2025
Well done. Quick to agree and then speedy sale process
MATTHEW HENSLEY
12/26/2025
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet Plymouth
PLYMOUTH, MI
Sean T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
One of the best experiences I've had. The salesman I worked with Lalo Gomez was extremely helpful. He answered any questions I had and was super detail oriented. Especially when it came to the test drives. He was patient and took time to explain the details and features of each vehicle I was interested in.
MATTHEW HENSLEY
12/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
NORTHVILLE, MI
Wafa H|2021 Chevrolet Tahoe
Confirmed Service Customer
12/26/2025
The service was quick, professional, and well- organized. Waiting area was clean and comfortable. Overall, satisfied and would come back again.
NORTHVILLE, MI
Vlatko M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Amar was very knowledgeable, honest and great to work with
MATTHEW HENSLEY
1/1/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MACOMB, MI
Kenneth M|2025 Chevrolet Tahoe
Confirmed Service Customer
1/1/2026
Olivia was great!
1/2/2026
Kenneth, thank you for your kind words and this wonderful review! We hope to see you soon!
NORTHVILLE, MI
Joe P|2024 Chevrolet Equinox EV
Confirmed Service Customer
1/1/2026
took it in to get a software recall corrected and had normal service done at same time. pleased that vehicle was ready to go much sooner than i expected. one small item that always seems overlooked - when you do scheduled service (rotate tires) confirming proper inflation is at recommended pressure never seems to be done. this has happened before and don't understand why? I knew pressure was low given temps but figured i didn't needn't to inflate since i was taking it in for service and it would be corrected. is this something i need to ask be done when i go in for normal service?
1/2/2026
Joe, thank you for taking the time to leave us feedback about your experience with us. Here at LaFontaine Chevrolet Plymouth, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact us to discuss ways we can better serve you in the future. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Michael R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/1/2026
Friendly customer service
1/2/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Kelly C|2023 Chevrolet Traverse
Confirmed Service Customer
12/23/2025
We unexpectedly got a flat tire that was not repairable! Olivia Messina was able to get us in immediately upon calling and had our car fixed up and back on the road in no time at all!
CANTON, MI
Mandeep A|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/23/2025
Went in for tire rotation, staff was very friendly and took care of me for others issues as well
12/24/2025
Mandeep, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Shannon P|2022 Chevrolet Equinox
Confirmed Service Customer
12/24/2025
John Louis was very nice and knowledgeable. He tried troubleshooting the problem before sending it back to be repaired again. I know my car issue had nothing to do with the dealership and the Staff especially John Louis and Ron our sales guy were very kind and empathetic to the situation. They went above and beyond to take care of me.
12/25/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Dillon H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/29/2025
I’m a repeat customer of the LaFontaine Chevrolet dealership and this is my second truck through Ben Budnik. The entire process was very smooth once again! I was over miles in my current lease and Ben was able to get me into a new lease. Ben made sure that all of the paperwork and documentation was easy to sign/fill out, in addition to, getting me approved for Tier 1 credit leasing options! I love my new truck and will for sure be a repeat customer of Ben’s and of the LaFontaine dealership. Thanks Ben!
BENJAMIN BUDNIK
12/30/2025
Dillon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALLEN PARK, MI
Jeremy H|2024 Chevrolet Malibu
Confirmed Service Customer
12/31/2025
Well the guy that checked me was extremely nice and I did like the video you all do. Seems like you all care
1/1/2026
Jeremy, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Anthony S|2026 Chevrolet Traverse
Confirmed Sales Customer
1/5/2026
Great customer Satisfaction
TAYLOR LANG
1/6/2026
Anthony, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
WYANDOTTE, MI
Michael F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/6/2026
It was amazing thanks to Joe!!
JOSEPH KASSEES
1/6/2026
Michael, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WESTLAND, MI
Katie M|2024 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Great service
1/7/2026
We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
WAYNE, MI
Zack T|2023 GMC Yukon
Confirmed Service Customer
1/7/2026
Car was done quickly and even washed my car. Very friendly staff.
1/8/2026
Zack, we appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SOUTH LYON, MI
Jason B|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/8/2026
Alexis provided a first class experience. I would highly recommend him and the team at LaFontaine Chevy in Plymouth.
ALEXIS RIVERA GOMEZ
1/8/2026
Jason, thanks for highlighting our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FENTON, MI
Ronald J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/8/2026
Olivia is the best. It is probably my last time I will coming to this dealership. I recently lost my job and we will have to go to one car once my lease is up on my truck. I will miss Olivia and all of you at LaFontaine. Thanks for all that you have done.
1/8/2026
Ronald, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
VAN BUREN TOWNSHIP, MI
Jeremiah H|2026 Chevrolet Trax
Confirmed Sales Customer
1/8/2026
Very clean establishment, all the workers very very friendly and I had absolutely no issues with service and in the process of obtaining my new lease
JASON PANGMAN
1/9/2026
Jeremiah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Terri B|2025 Chevrolet Trax
Confirmed Service Customer
1/10/2026
Easy and Friendly service
CANTON, MI
John L|2006 Buick LaCrosse
Confirmed Service Customer
1/12/2026
Amazing staff, amazing service! Travis Richardson and Daniel Iacopelli are a great duo. Super handsome too.
CANTON, MI
David H|2026 Chevrolet Equinox
Confirmed Sales Customer
1/12/2026
Excellent service extremely helpful
DANIEL PROVENZOLA
1/13/2026
David, we are very happy to have provided you with such a positive experience! We hope to see you soon!
PLYMOUTH, MI
Emil A|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
1/12/2026
Anel did a great job!
ANEL MUJOVIC
1/13/2026
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TROY, MI
Bridget C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/14/2026
My salesman, Nick Nawrocki, always comes thru for me. I loved the 2023 Trailblazer that he found for me so much when my lease ended I wanted another one. And Nick found the perfect 2026 Trailblazer for me. Thanks Rocky!
NICHOLAS NAWROCKI
1/15/2026
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
LIVONIA, MI
Mark T|2026 Chevrolet Equinox
Confirmed Sales Customer
1/6/2026
NA
DANIEL PROVENZOLA
1/6/2026
Mark, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
BEVERLY HILLS, MI
Jessica W|2026 Chevrolet Equinox
Confirmed Sales Customer
1/7/2026
I had a wonderful experience! I dread shopping for a vehicle like a lot of people but especially as a woman it can be more challenging. I had been shopping for about 6 weeks and test drove a few vehicles at different dealerships. I seen two vehicles online that I like and scheduled a test drive for both. As soon as I walked in I felt comfortable, the atmosphere and vibe at this dealership is the best I’ve ever been in.Great experience from beginning to end. My salesman Dan was great as well as the other agent Austin who was assisting him.The lady in the finance department was wonderful as well as the woman who sat in my new car with me for 15 plus minutes making sure I had everything set up. She even helped me with the removal of my dash cam in the vehicle that I traded in. I couldn’t remove it and she had me pull my car into the service center to have them remove it. Fantastic service in every department! Highly recommend this dealership! I’ll definitely be coming back here again for my next purchase!
DANIEL PROVENZOLA
1/7/2026
Jessica, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ALLEN PARK, MI
Manny C|2023 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Very good and quick service
1/7/2026
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
CANTON, MI
Joseph K|2024 Chevrolet Equinox
Confirmed Service Customer
1/8/2026
The service representative was not prompt or stay on top of my car maintenance service. I was told my oil change would take approx 1 hour and my rep would come get me when my car was ready. After 1 1/2 hours later I poked my head outside and saw my car parked outside and looked like it was ready. I went to the service rep who did not even remember me or what I was at the dealership for. When I told him my car should be ready from an oil change he could not find my invoice and after 10 minutes he finally said it was ready. So he never followed up on it the whole time I was there. I my opinion he did a poor job of servicing my needs.
CANTON, MI
Keith C|2026 Chevrolet Blazer
Confirmed Sales Customer
1/15/2026
Luca was great ....
LUCA MUNN
1/16/2026
Keith your satisfaction is our top priority. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
PLYMOUTH, MI
Carlos C|2026 Chevrolet Trax
Confirmed Sales Customer
1/16/2026
I recently purchased a Chevy Trax from the Lafontaine , Plymouth dealership. I thought I gave the salesman the GM Employee Discount code AND the GM Employee Appreciation Code. As it turns out, only one was applied. The GM Employee Discount When signing the paperwork, I was told all discounts were applied and just took the salesman word for it. I was not given a breakdown of the discounts in my paperwork. I was not told specifically what discounts were applied, or what the amounts where. I was in a hurry, so I assumed everything was applied accordingly. As it turns out, they did NOT apply my GM Employee Appreciation Code, which , as it turns out, is an additional $750 off Now, I assumed your salesman knew all the available incentives. The GM Employee Appreciation Code is nothing new. It's been around for a long time. So, if the salesman didn't have the number, why wouldn't they tell me ( as a NEW GM employee ) what incentives I can get. I contacted the salesman and was told that all the paperwork was sent in and funded and there was nothing he can do. He offered me a gas card for my trouble. However, it is nothing near the $750 I would have saved on the car. How can we make this right? We are talking $750. That is a lot of money for a single father. Carlos Cabrera 734-546-7240
LUCA MUNN
1/16/2026
Carlos, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Vedran Karahusic General Manager vkarahusic@lafontaine.com
CANTON, MI
Charlotte O|2016 Chevrolet Equinox
Confirmed Service Customer
1/18/2026
Brought my car in for an issue w/the sensors (tire and engine light was lit) engine light was a broken bracket, that was Not a part that your service dpt had the ablity to replace; according to your service person. The car is 10 yrs old & it seems hard to believe that there are No replacement parts for this issue. Being in the Industry for over 40 yrs as a supplier, we have had to produce parts that were over 15yrs old and we never disposed of parts we made for over 20yrs. With that said, your person in service told me that my sensor Was NOT covered by Easy Care and billed me for the work that was done; But In Fact the total work WAS COVERED under my Easy Care coverage!!! She JUST FAILED TO CHECK!!! Thanks to Nate your Guy in sales, after comming to look at a vehicle on Saturday we spoke about my Easy Care Ins. and after looking into the policy Myself, My Car WAS Covered and so you OVER CHARGED me about $500.00!!! I wanted to Speak to the manager about this; But one her co-workers ran interference for her. Right Now, I Have NO intention of returning to Your Dealership!!! If My mechanic finds the broken bracket replacement NEW and for Sale @ a reputable parts company there will be more than this going out on the internet from me. Tell Your people to get their ACT Together!!!
1/19/2026
Charlotte, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 734-228-4752. We look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Jill W|2024 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Service rep was wonderful (Olivia) and as busy as the department was, they got my car through in a timely manner.
1/21/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Carmine P|2024 Chevrolet Blazer
Confirmed Service Customer
1/20/2026
friendly and quick to service my car
1/21/2026
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet Plymouth
LIVONIA, MI
Rebecca H|2025 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
the gentleman who helped me this time was not my usual contact, but he was delightful. I hate I forgot to ask him his name, but he took care of business on a REALLY busy day. I appreciated his realness, humor and vibes!
1/21/2026
Rebecca, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
DEARBORN HEIGHTS, MI
Sara G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/20/2026
Dan Provenzola was so easy to work with! He found me the right truck for the best price! He made the buying process simple and stress free! I highly recommend LaFontaine to our friends and family! Their customer service is top notch!
DANIEL PROVENZOLA
1/21/2026
Sara, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
BRIGHTON, MI
Jennifer C|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/20/2026
I was very busy at the shop but they got me taken care of in a respectable amount of time.
1/21/2026
Jennifer, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FARMINGTON, MI
April K|2021 Chevrolet Equinox
Confirmed Service Customer
1/19/2026
I came to the dealership with a warning light and was serviced the same day. I was kept apprised throughout my visit and left with the issued addressed. Thank you!
1/19/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI