Our Reviews
John L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/20/2026
always a timely in and out, service performed well, they don't try to oversell me things like many other dealerships do.
3/22/2026
Thank you for choosing LaFontaine Chevrolet Plymouth as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
Gregory D|2026 Chevrolet Trax
Confirmed Sales Customer
2/26/2026
February 16, 2026 – Vehicle Purchase I purchased a new 2026 Chevrolet Trax from LaFontaine Chevrolet Plymouth in Plymouth, Michigan for my daughter. During the purchase process: A final purchase price for the vehicle was negotiated and agreed upon. I communicated that I was not focused on the monthly payment amount and preferred to base the deal on the vehicle purchase price. I believed I had indicated that I did not want optional add-on products. Prior to signing the purchase documents: The vehicle was delivered to my daughter and wife, who were reviewing the vehicle features. I proceeded to finalize the paperwork with the dealership’s business manager, Olivia Chall. The contract signing process occurred electronically on a large touchscreen display where documents were presented primarily at the signature sections rather than as full pages. I signed the documents electronically. During the signing process: I did not fully review all document details before signing. Two optional products were included in the financing: LaFontaine Auto Protection Plan – $795 plus Michigan sales tax GAP coverage – $1,500 While reviewing the electronic documents during signing, I noticed references to GAP coverage and asked Ms. Chall whether GAP was being included. Ms. Chall indicated that GAP coverage was typically included when less than 20% was placed as a down payment. I asked whether I should increase the down payment to 20%, and Ms. Chall responded that the GAP coverage would cost approximately $12 per month. Based on that explanation, I proceeded with signing the documents. I later calculated that financing $1,500 over 60 months at 7.19% APR would exceed $12 per month. Additionally: I received a $500 rebate for opening a GM Rewards credit card. A $2,000 down payment was charged to the credit card. After receiving my credit card statement, I observed a 3% service charge associated with the transaction and I had not received a receipt reflecting that charge. After returning home and reviewing the completed purchase documents, I realized that the GAP coverage and the LaFontaine Auto Protection Plan had been included in the financing. February 17, 2026 – Cancellation Requests Submitted I sent a text message to Sales Assistant Lalo Gomez requesting cancellation of the following products: GAP coverage LaFontaine Auto Protection Plan Mr. Gomez responded and indicated that the cancellation paperwork would be processed and that a refund would be issued. On the same day, I sent formal written cancellation requests via email to Olivia Chall and copied Lalo Gomez. No response to that email was received. February 18, 2026 – Follow-Up With Dealership Management I sent a follow-up email to the General Manager, Vedran Karahusic, requesting confirmation of the cancellation requests and the refund process. No response was received. I then called the phone number listed for Mr. Karahusic on the dealership's website and left a voicemail message requesting a return call regarding the cancellation status. No response was received. February 26, 2026 – Contact With GAP Administrator I sent a cancellation request directly to the GAP administrator, Classic Trak An automated email confirmation was received acknowledging receipt of the email. March 7, 2026 – Status Request (Ms. Chall, Mr. Gomez, Mr. Bemer and Mr. Karahusic) I sent a follow-up email to the dealership requesting an update regarding the cancellation requests and noted that I wanted to understand the status prior to completing a customer satisfaction survey. No response was received. March 9, 2026 – Confirmation From GAP Administrator I contacted Classic Trak by phone. The administrator indicated that: They had not received the GAP contract or cancellation paperwork from the dealership. The GAP coverage had not been cancelled. March 10, 2026 – Certified Letter Sent (9589 0710 5270 3750 9327 27) I sent a certified letter to General Manager, Vedran Karahusic, requesting confirmation of the cancellation requests and the status of the associated refunds. The letter included copies of prior communications and was sent with delivery confirmation. Letter received by the dealership on March 12, 2026 at 10:35am. No Response Received. March 19, 2026 – GM Financial, Called Classic Trak (GAP Administer), LaFontaine Plymouth Dealership. GM Financial confirmed that they had not received anything from the dealership. They recommended that I call Classic Trak directly and visit the dealership in person. ClassicTrak confirmed that the contract was still active and they had not received cancellation from the dealership LaFontaine Plymouth Dealership - Chatted with the Chat Bot through the dealership website.. Received a phone call from Madison (internet sales). She told me that she would escalate to her two GSM’s. March 20, 2026 – LaFontaine Plymouth Dealership I physically arrived at the dealership at 9:15am. The front desk staff introduced me to a different Business Manager. I explained that the GAP Addendum ($1,500) and LaFontaine Auto Protection Plan ($795 + Tax) were previously canceled in writing on February 17 but I had received no acknowledgement that the cancellations had been or were being processed. I learned that there was paperwork that needed to be signed and, unfortunately, Ms. Chall never contacted me to have the paperwork signed. GAP cancellation paperwork was signed; refund expected to affect loan principal in approximately 3–4 weeks. Dealership indicated that they would “make it right”. They confirmed that they are in the process of getting my refunds processed.
THOMAS BEMER
3/21/2026
Gregory, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
NOVI, MI
Jaqueline R|2025 Chevrolet Equinox
Confirmed Service Customer
3/20/2026
The appointment was easy to schedule and the customer service is amazing! I got an oil change and electronics check, and they ordered a part to fix the problem.
3/23/2026
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
LIVONIA, MI
Dean P|2024 Chevrolet Blazer EV
Confirmed Service Customer
7/29/2025
I needed to get a mic issue fixed. The job was done in just over an hour and solved my issue.
7/30/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NOVI, MI
Linda R|2025 Chevrolet Blazer
Confirmed Service Customer
8/3/2025
Olivia took great care of me and got the car done quickly. I had a problem with electronics and the part came in the next day. I enjoyed the videos. I live 2 miles away and was driven home immediately. The shuttle drivers were really nice. Overall everything went smoothly with Olivia’s help.
8/5/2025
Linda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Audrey W|2025 Chevrolet Traverse
Confirmed Sales Customer
7/29/2025
Taylor made our car buying experience easy and enjoyable.
TAYLOR LANG
7/30/2025
Audrey, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Elluvila A|2025 Chevrolet Blazer EV
Confirmed Sales Customer
7/31/2025
Outstanding
NICHOLAS NAWROCKI
8/3/2025
Elluvila, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WIXOM, MI
Vernon W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/1/2025
Awesome 😃 Was greeted on the lot when I arrived by Dan and Austin . Very professional in every manner .
DANIEL PROVENZOLA
8/3/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
WESTLAND, MI
Anthony A|2023 Chevrolet Traverse
Confirmed Service Customer
7/28/2025
Staff was courteous, professional and knowledgeable. Vehicle was serviced timely, and they even went the extra mile to wash our Traverse.
7/29/2025
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Edgar J|2023 Chevrolet Blazer
Confirmed Service Customer
7/28/2025
Service was done right and on time
7/29/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Peter D|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/28/2025
I went in and told you what I wanted and you showed me what you had. No BS, no hardsell, no deception. You told exactly how much it would cost up front. Your people were relaxed and confident in what they were selling. I was waiting for the tables.to turn to the hard sell the closer I got to signing and it never came. If I buy another vehicle in the future LaFontaine will be the first and probably last place I go. STERLING!!!
DANIEL PROVENZOLA
7/28/2025
Peter, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Anil N|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/28/2025
It was a great experience to lease a Chevy Equinox EV from La Fontaine Chevy at Plymouth location. Mat Hensley (sales manager) was so professional and very quick in understanding the my need and find the right vehicle for me.
MATTHEW HENSLEY
7/28/2025
Anil, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Robert L|2024 Chevrolet Traverse
Confirmed Service Customer
7/31/2025
Fast professional service. Would recommend
8/3/2025
Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTLAND, MI
Carl S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/31/2025
My salesman Amar, makes buying a new vehicle easy and pleasant.
AMAR HALITOVIC
8/3/2025
Carl, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
PINCKNEY, MI
Adriana H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
7/31/2025
The dealership was very welcoming as were all of the employees we interacted with.
MATTHEW HENSLEY
8/3/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
LIVONIA, MI
Sandra M|2024 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
This time they finished my oil change in an hour.
PLYMOUTH, MI
Maren C|2025 Chevrolet Traverse
Confirmed Sales Customer
8/1/2025
Friendly and professional staff that assisted in making our dream car a reality!
RONALD PROVENZOLA
8/4/2025
Maren, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Kenneth A|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/5/2025
Very professional and courteous
AMAR HALITOVIC
8/6/2025
Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Thomas C|2025 Chevrolet Equinox
Confirmed Service Customer
8/8/2025
I booked an appointment online on a Thursday for the next Mon at 7:45 am. I dropped the car off on Sun evening. Daniel called me on Mon morning and I described the main issue, vibration I was having, at that time Daniel said that he only had 2 technicians that were certified for the front wheel drive transmissions so it might be a couple of days. Fast forward to Wed of the same week, 2 phone calls 2 messages left NO RETURN CALL!! I stopped into the dealership on my way home from work, I found Daniel, asked about the progress of my car he said let me check. He comes back a little bit later and says that I was 23rd in line. I said 23 and he said that I was 46. So you are moving up. I heard nothing until I called the following Tuesday over a week since my appointment. I was told then that my car still had not been looked at. Fast forward to the following Sun, 2 weeks since I dropped my car off, I emailed the service manager and Daniel asking for an update on my car. I called to followup and talked to Daniel and he said that he had gotten my email but had no updates on my car. I got a call back from Emily on Mon afternoon saying that the issue I had with my tailgate rubbing against the body was a body shop issue and that their process for a warranty approval would take approximately 2 weeks. Well the car had been sitting there for 2 weeks, why was nothing done during that time? Also the issue with the traffic sign detection system was a problem between me and Onstar nothing they could do. Well I took the time to call Onstar myself and they told me I have an Onstar hardware issue, which he said the dealership should have confirmed before giving me my car back. NEEDLESS TO SAY if I could give LaFontaine Chevrolet of Plymouth service department a -100000 star review I would!!
8/11/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Jami B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/8/2025
Great friendly helpful service in leasing a new car
RONALD PROVENZOLA
8/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
WESTLAND, MI
James N|2026 Chevrolet Traverse
Confirmed Sales Customer
8/8/2025
Dan Provenzola was awesome.
DANIEL PROVENZOLA
8/11/2025
James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
Mamoon N|2026 Chevrolet Equinox
Confirmed Sales Customer
8/3/2025
I had a fantastic experience at your dealership! From the moment I walked in, I felt welcomed and well taken care of. I especially want to highlight Rick Naylor—he’s absolutely wonderful. Rick was professional, knowledgeable, and incredibly helpful throughout the entire process. He took the time to listen to what I needed and made sure I felt confident and comfortable with every step. It’s clear he truly cares about his customers. Thanks to Rick and the entire team, this was one of the smoothest and most pleasant dealership experiences I’ve had. Highly recommend!
RICHARD NAYLOR
8/5/2025
Mamoon, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day!
ANN ARBOR, MI
Mary M|2026 Chevrolet Equinox
Confirmed Sales Customer
8/4/2025
I had a great experience at this dealership. Jason Pangman was right on the money with everything. I have leased from another auto company for years and made the jump to GM this time! So far I am very glad that I made that change!
JASON PANGMAN
8/5/2025
Mary, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
LIVONIA, MI
Thomas F|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/4/2025
Ben was awesome. Very easy buying experience.
BENJAMIN BUDNIK
8/5/2025
Thomas, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet Plymouth
WHITE LAKE, MI
John R|2010 Chevrolet Equinox
Confirmed Service Customer
8/9/2025
Quick service
8/11/2025
John, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Eric F|2019 Chevrolet Equinox
Confirmed Service Customer
8/9/2025
Good, friendly service. I appreciate the thorough inspection with each oil change/tire rotation. I received a quote on some services I'll need soon and pricing does seem quite expensive here compared to other mechanic shops.
8/11/2025
Eric, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Allen V|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
8/12/2025
Very positive experience for me. The salesperson. Christopher Thomas was fantastic. Helpful. Took care of my every need and want. We also worked with a gentleman named Brandon who was the finance guy. Awesome! Would definitely buy another car from you guys
CHRISTOPHER THOMAS
8/14/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Robert B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/28/2025
Taylor was awesome
TAYLOR LANG
7/29/2025
Robert, our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
CANTON, MI
Kristal I|2024 Chevrolet Colorado
Confirmed Service Customer
7/31/2025
Well .... your prices for an oil change went up. over $50.00 so I will not be back for that. I brought my truck in at 10:30 am I stated I work up the street and need my truck before 4pm. I called at 3 and was told they had just started on it, I was able to get my truck a little after 4. I will say all your staff was great, they were very friendly.
PONTIAC, MI
Cristy C|2024 Chevrolet Blazer
Confirmed Service Customer
7/31/2025
Professional and courteous service provided by Daniel(s) in the Service and Sales Departments!
PLYMOUTH, MI
Rachel R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/5/2025
Joe K is very personable and helpful.
LUIS DE ARMAS
8/6/2025
Rachel, thank you for your kind review; we are happy to pass along your comments to Joe here at LaFontaine Chevrolet Plymouth! Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
NORTHVILLE, MI
Joanna L|2024 Chevrolet Blazer
Confirmed Service Customer
8/9/2025
very good service
8/12/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
LIVONIA, MI
Bryce W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/13/2025
Very responsive, communicative, and friendly
SEBASTIAN IVEZAJ
8/14/2025
Bryce , we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!
DETROIT, MI
Richard J|2026 Chevrolet Equinox
Confirmed Sales Customer
8/13/2025
All staff were respectful and professional. The salesman went through asking what we wanted. Provided a vehicle to test drive. The vehicle had more than what we wanted but the daughter liked the vehicle, so we asked about price. The salesman gave an estimate, increased the trade in value and submitted a loan application. The only money involved was the trade in. Followed up the next Monday with necessary paperwork, insurance, title, etc.. The salesman put the packet together to complete the sale. The finance rep went through the purchase agreement and paperwork. When it came to the money there was in addition to the trade in money, a $3,000 cash deposit. Again there was no cash discussed prior to this. The monthly payment and sale price were the same as discussed the prior week but there was an additional $3,000 out of pocket. I was told the manager had included the $3,000 cash. The estimated cost of the vehicle is the same, $30,000 with the employee discount, $604.00 for 60 months with $3,000 trade in only, no cash. At closing the monthly payment was $608 with employee discount, $3,000 trade in, and $3,000 cash. We reached acceptable terms but had to go to a 72 month loan to get the price closer to the original estimate. I still am not comprehending this scenario, but the daughter has her new vehicle. And that is good.
STEVEN LARICHE
8/15/2025
Richard, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at vkarahusic@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you. Vedran Karahusic General Manager vkarahusic@lafontaine.com
CANTON, MI
Martin E|2023 Chevrolet Corvette
Confirmed Service Customer
8/1/2025
Job was done but I was not called.
8/4/2025
We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
LIVONIA, MI
Kimberly K|2025 Chevrolet Trax
Confirmed Service Customer
8/11/2025
Everyone helpful and friendly Kept me informed on progress of service on my vehicle
8/14/2025
Kimberly, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
WESTLAND, MI
Kevin S|2025 Chevrolet Trax
Confirmed Sales Customer
8/14/2025
Matt Hensley was terrific! Very friendly, responsive and knowledgeable. Matt (and intern Boston) made the process, from turning in my old car to getting my new car seamless.
MATTHEW HENSLEY
8/16/2025
Kevin, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLYMOUTH, MI
Alexis N|2026 Chevrolet Equinox
Confirmed Sales Customer
7/28/2025
Larson was wonderful to work with at LaFontaine Chevrolet Plymouth. He found me the perfect car, in my budget, and made the entire process so easy. Larson valued my time and made the entire process fast and enjoyable. He handled all the logistics while I just drove away in my dream car! I highly recommend this dealership and Larson, 10/10!
LARSEN PARKER
7/29/2025
Alexis, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
CANTON, MI
Aderbal A|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/31/2025
I had a very good experience during my 2025 Equinox EV leasing negotiation with Anel Mujovic from LaFontaine Chevrolet of Plymouth. He is a very open and transparent Sales person, who showed me all "pros and contras" for each option. He could solve all roadblocks we faced to close the deal in a best way possible for both sides. Happy with my new vehicle. Aderbal Santos.
ANEL MUJOVIC
8/3/2025
Aderbal, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Ali H|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/4/2025
AMAR HALITOVIC did a fantastic job getting me in and out with the truck I wanted. I highly recommend anyone to work with him. Very professional and honest. Will be back just for Amar!
AMAR HALITOVIC
8/6/2025
Ali, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! Thanks again for the recommendation, and have an amazing day!
CANTON, MI
Wael H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/4/2025
Best service ever
AMAR HALITOVIC
8/6/2025
Wael, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
CANTON, MI
Mahapatabendige P|2026 Chevrolet Equinox
Confirmed Sales Customer
8/14/2025
Exceptional service. The whole team was very supportive, customer friendly service.
ALI JOMAA
8/17/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
SOUTHFIELD, MI
John S|2026 Chevrolet Equinox
Confirmed Sales Customer
7/30/2025
All very helpful
BENJAMIN BUDNIK
7/31/2025
John, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
Shelby T|2025 Chevrolet Traverse
Confirmed Sales Customer
8/13/2025
Rocky was great! He was quick to respond to my texts and worked out a lease deal to fit my budget. I will be returning to work with Rocky in the future and will recommend him to family and friends.
NICHOLAS NAWROCKI
8/15/2025
Shelby, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We sincerely value your business and look forward to your next visit!
FARMINGTON HILLS, MI
Tengchuan G|2025 Chevrolet Trax
Confirmed Sales Customer
8/15/2025
Great sales great experience
RONALD PROVENZOLA
8/18/2025
We are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
SOUTH LYON, MI
Julie P|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
The whole process was easy and pleasant.
SEBASTIAN IVEZAJ
8/21/2025
Julie, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Hong Z|2025 Chevrolet Trax
Confirmed Sales Customer
8/20/2025
Rocky helped us purchase a new car and made the whole process very smooth. He was knowledgeable, professional, and willing to negotiate. I highly recommend him if you’re looking to buy a car.
NICHOLAS NAWROCKI
8/21/2025
Hong, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
NOVI, MI
Eric K|2025 GMC Sierra 1500
Confirmed Service Customer
8/25/2025
John was great! Check in and pick up was smooth. Good friendly service!
8/26/2025
Eric, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please don't hesitate to reach out if there's anything additional we can do for you.
BLOOMFIELD HILLS, MI
Wendy M|2025 Buick Envision
Confirmed Service Customer
8/12/2025
Everyone was very friendly and helpful, right from the initial phone call to make the appointment. I was able to get in the very next day. Everything went smoothly and my issues were quickly resolved. This has been my experience each time I have had to visit the service department.
CANTON, MI
Robert S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/18/2025
Luca was very accommodating when asked to see different vehicles that i may have been interested in and did not hesitate and was very pleasant to work with The atmosphere at the dealership was alive and Busy
LUCA MUNN
8/19/2025
Robert, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLINTON TOWNSHIP, MI
Randy G|2016 Chevrolet Colorado
Confirmed Service Customer
8/19/2025
The work getting done i have no problem. Trying to schedule an appointment. Terrible! The website kept getting error. The girl in the chat box came up and got an appointment on a Friday at 1:45. I called the dealership to confirm and they have nothing. Then I was able to get one with her on the phone for Monday. But I couldn't tell if she was real or AI like the chat box.
8/20/2025
Randy, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
LIVONIA, MI
Kimberly K|2026 Chevrolet Equinox
Confirmed Sales Customer
8/20/2025
It was the best experience a person could have at a dealership! Everyone was kind, helpful and friendly. They listened to my wants and needs, then found me the perfect vehicle for the perfect price!
BENJAMIN BUDNIK
8/21/2025
Kimberly, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you, and have a fantastic day!
FARMINGTON HILLS, MI
Christopher J|2020 Chevrolet Traverse
Confirmed Service Customer
8/24/2025
Excellent service. Price is high for an oil change but then they say tire rotation is “free”. You’re paying for it bc a nomad oil change is not 90 bucs elsewhere.
8/25/2025
Christopher, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH, MI
Thomas E|2025 Chevrolet 1500 Silverado
Confirmed Service Customer
8/27/2025
The experience was great. also got to get running boards. This my fourth new car in five years from them. I cant wait to get the next new car
8/27/2025
Thomas, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NOVI, MI
Jason B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/27/2025
Great job
8/27/2025
Jason, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Jeanine W|2025 Chevrolet Trax
Confirmed Service Customer
8/11/2025
Excellent employees and fast and reliable. Great job
GARDEN CITY, MI
Sergio A|2025 Chevrolet Corvette
Confirmed Sales Customer
8/17/2025
The sales and service staff at LaFontaine made the entire experience a pleasure. Friendly people and straightforward service are what we appreciate, and we found that at this dealership!
AMAR HALITOVIC
8/18/2025
Sergio, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Dan F|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/17/2025
Great customer service
ALI JOMAA
8/18/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DEARBORN, MI
George P|2021 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Horrible
8/21/2025
George, thank you for reaching out to us. We regret to hear about the situation you have described. If you'd be willing to provide more feedback, please reach out to us at (734) 228-4752 so we can assist you further. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
NORTHVILLE, MI
David M|2025 Chevrolet Trax
Confirmed Sales Customer
8/21/2025
Larsen Parker did an excellent job of handling our purchase.
LARSEN PARKER
8/22/2025
David, thank you for your kind review; we are happy to pass along your comments to Larsen here at LaFontaine Chevrolet Plymouth! We can't wait to see you again, have a great day.
CANTON, MI
Hyo-Jin P|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/25/2025
Quick and kind
MATTHEW HENSLEY
8/25/2025
Hyo, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WEST BLOOMFIELD, MI
Jeffrey R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/29/2025
Very positive experience with the LaFontaine Chevrolet dealership in Plymouth, Michigan. Greeted by Olivia MESSINA who was extremely pleasant and professional. Service technician, Daniel was extremely, friendly & professional with great follow through on my service needs. Very impressed with the video message showing the work that was done to my vehicle for service, in this case an oil change and tire rotation.
9/1/2025
Jeffrey, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
LIVONIA, MI
Jad S|2022 Chevrolet Corvette
Confirmed Service Customer
8/29/2025
Great people to work with
9/1/2025
Jad, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Ranganath K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/29/2025
Worked with Rocky, great sales person
NICHOLAS NAWROCKI
9/1/2025
Ranganath, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
John C|2020 Chevrolet Colorado
Confirmed Service Customer
8/4/2025
My service advisor daniel, it was excellent
8/6/2025
John, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We look forward to your next visit! Take care!
LIVONIA, MI
Kevin M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/4/2025
The vehicle had damage to the front, in multiple places. Which was not disclosed to me prior to the purchase and receipt of the vehicle. The dealership picked up the vehicle and and made paint repairs to one of the areas but not both. At this point I just need to be back to work with the truck.
DANIEL PROVENZOLA
8/6/2025
Kevin, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Vedran Karahusic General Manager vkarahusic@lafontaine.com
SOUTH LYON, MI
David S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/19/2025
All of the staff were extremely courteous and helpful. I felt like everyone had my best interests at heart. This was the smoothest vehicle purchase I have ever been a part of!
AMAR HALITOVIC
8/20/2025
David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRIGHTON, MI
Daniel W|2024 Chevrolet Blazer EV
Confirmed Service Customer
8/25/2025
Was treated with respect and was given a full description of what happened with my car.
NORTHVILLE, MI
Dennis B|2025 Chevrolet Traverse
Confirmed Service Customer
8/25/2025
Took new 2025 Traverse in for service because on the dashboard the alerts came up No Forward Collision NO Advanced Cruise Control etc.. I was told car was done, had to replace leaking calipher but when I went to pick up vehicle, the Alerts were still showing on the Dashboard. They took the vehicle back in and I was told they now had to replace the Master Cylinder and it would take two weeks to get the part. VERY FRUSTRATED!!!
CANTON, MI
Lawrence O|2023 Chevrolet Blazer
Confirmed Service Customer
8/27/2025
Mike was very accommodating and had the warranty repair done quickly.
8/28/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We sincerely value your business and look forward to your next visit!
REDFORD, MI
Fabio M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/29/2025
Service was great except the free tire rotation. I am positive it was not performed.
9/1/2025
Thank you; we appreciate your feedback! Thank you for leaving feedback. Please reach out to the Service Manager Travis Richardson, at trichardson@lafontaine.com or 734-228-4752, so we may identify ways to improve your experience.
CANTON, MI
Michael G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/30/2025
Riley explained things very well
BENJAMIN BUDNIK
9/1/2025
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BONITA SPRINGS, FL
Jared S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/15/2025
The dealership had exactly what I wanted and made sure that things moved in a smooth process start to finish
RONALD PROVENZOLA
8/17/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We look forward to your next visit! Take care!
PERRYSBURG, OH
Eileen S|2020 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
Excellent service! Car washed! Treated like family!
8/17/2025
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
David F|2024 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
great
9/2/2025
David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NOVI, MI
Walter B|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
9/1/2025
Everything went as advertised. Very expensive fix.
9/2/2025
Walter, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Karl R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/9/2025
service was good - I was in for oil change and tire rotation, but the oil alert was not reset so every time I start the truck it alerts me that I need oil change Can you email me the process to reset Thanks
LIVONIA, MI
Ernest C|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
9/9/2025
My salesman Anel very helpful and knowledgeable.
ANEL MUJOVIC
9/10/2025
Ernest, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
NEW BALTIMORE, MI
Michael M|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/12/2025
My sales person Taylor was very responsive to my calls and text messages. She made sure she was available in the narrow time windows we gave to come up to the dealership.
TAYLOR LANG
9/15/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Thomas S|2019 Chevrolet Corvette
Confirmed Service Customer
9/17/2025
Olivia handled my Corvettes Oil change smoothly. Thanks Olivia. ☺️ Tom Stanek
9/18/2025
Thomas, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Carolyn S|2024 Buick Envision
Confirmed Service Customer
9/17/2025
friendly guy who assisted me. Got it done fairly quickly!
9/18/2025
Carolyn, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLYMOUTH, MI
Carrie O|2025 Chevrolet Trax
Confirmed Service Customer
8/13/2025
Emily was very informational and helping me get what I needed to get done in a good timely manner
8/16/2025
Carrie, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
Lisa C|2021 GMC 1500 Sierra
Confirmed Service Customer
8/13/2025
Very friendly staff. Got in and it quick
8/16/2025
Lisa, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
NOVI, MI
Timothy S|2011 Chevrolet Impala
Confirmed Service Customer
9/10/2025
Great
NORTHVILLE, MI
Adrian C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/10/2025
Everything went smoothly.
9/10/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NOVI, MI
Daniel L|2024 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
I wa greeted promptly before my appointment time. The work was completed in a timely manner. The shuttle service was great. I was, however, disappointed that my car had not been washed.
9/12/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
NORTHVILLE, MI
Priscilla P|2022 Chevrolet Blazer
Confirmed Service Customer
9/14/2025
I took my vehicle in for an oil change/tire rotation. The service department performed a 5-point Inspection on my Blazer, and everything came back in great condition.
TAYLOR, MI
Lana M|2025 Chevrolet Traverse
Confirmed Service Customer
9/14/2025
Had a last minute change to my schedule and the Service Department was very accommodating…was able to take me a couple hours earlier and I was in and out very fast. Greatly appreciate the great service.
9/16/2025
Lana, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
LIVONIA, MI
Anthony C|2019 Chevrolet Colorado
Confirmed Service Customer
9/17/2025
Olivia performed exceptionally well in fulfilling my accommodations. She surpassed my expectations in every aspect and maintained communication throughout the entire process.
ROMULUS, MI
Jagjeet B|2025 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
They did an excellent job. They even did the car wash too.
9/25/2025
We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
CANTON, MI
Stephen S|2025 Chevrolet Equinox
Confirmed Service Customer
9/26/2025
Everything was as expected, with no surprises, The Service representative was patient and helpful, and the status updates allowed me to plan my day around vehicle pickup without a hitch.
9/28/2025
Stephen, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
Stephanie H|2025 Chevrolet Trax
Confirmed Service Customer
8/27/2025
Excellent customer service
8/27/2025
Stephanie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Maryam E|2025 Chevrolet Corvette
Confirmed Service Customer
9/11/2025
Just got my second flat tire repaired on my corvette and once again I was in great hands! The only people I trust with my car!
9/15/2025
Maryam, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
DEARBORN, MI
Terri N|2026 Chevrolet Equinox
Confirmed Sales Customer
9/19/2025
Luca and Nathan are very sweet. Found us cars in 1 day!! Very happy with the attention to detail
LUCA MUNN
9/22/2025
Terri, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Gregory J|2007 Chevrolet Corvette
Confirmed Service Customer
9/19/2025
I couldn’t possibly have had a better service experience. It was quick and done perfectly.
LIVONIA, MI
Margaret D|2025 Chevrolet Trax
Confirmed Sales Customer
9/19/2025
Luca my sales person was Very Polite. He was super nice, and very knowledgeable about my Trax in answering all my questions. Thank You Luca!!
LUCA MUNN
9/22/2025
Margaret, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Barry L|2025 Chevrolet Trax
Confirmed Sales Customer
9/19/2025
Very satisfied with my experience at LaFontaine....the sales rep and F&I person were courteous, professional,and responsive. We worked out a good deal for my new car (which I really like). Also, I had a question about the warning lights a few days after I picked up the car; one of the service advisors took the time to call me about this question and quickly got it resolved.
NICHOLAS NAWROCKI
9/22/2025
Barry, Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
CANTON, MI
Mark B|2026 Chevrolet Equinox EV
Confirmed Sales Customer
9/23/2025
LaFontaine Chevy in Plymouth, MI was very easy to work with even when I wanted to keep my trade in after the sale. The whole process was fast and efficient.
AMAR HALITOVIC
9/24/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We look forward to your next visit! Take care!
CANTON, MI
Seth R|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/24/2025
A+ experience Great experience, the LaFontaine team was professional prompt and communicated regularly as to the status of the repair, correcting other issues while the truck was there and letting me know what parts may need replacement in the near future without trying to force the sale immediately.
9/24/2025
Seth, thank you for taking the time to leave a review for us at LaFontaine Chevrolet Plymouth. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FENTON, MI
Daniel W|2025 Chevrolet Corvette Z06
Confirmed Service Customer
8/25/2025
Olivia was a great service consultant. Oil change was done promptly.
8/26/2025
Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
CLINTON TOWNSHIP, MI
Vida S|2024 Chevrolet Equinox
Confirmed Service Customer
9/13/2025
Thanks, Emily
PLYMOUTH, MI
Sudhiandra L|2025 Chevrolet Equinox EV
Confirmed Service Customer
9/16/2025
It took long time to fix, but the issue is gone now.
9/17/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
TROY, MI
Kathleen H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/16/2025
Our salesman,Anel was excellent.He was veryhelpful and very personable.The finance manager was great also.We had a very positive experience at your dealership.Thank you so much
ANEL MUJOVIC
9/17/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you have any further questions, please don't hesitate to reach out!
LIVONIA, MI
Maria R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/16/2025
Really quick
RONALD PROVENZOLA
9/17/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LAKE ORION, MI
Tammy D|2025 Chevrolet Blazer
Confirmed Service Customer
9/16/2025
Loved the video showing brakes and tires being check vi ed
NOVI, MI
Glenn M|2020 Chevrolet Blazer
Confirmed Service Customer
9/16/2025
Fast, friendly and efficient service done right!
9/17/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Frank B|1996 Chevrolet Corvette
Confirmed Service Customer
9/22/2025
I was greeted promptly and with a smile. Everyone is very friendly and professional.
9/22/2025
Frank, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Lee W|2025 Chevrolet Trax
Confirmed Sales Customer
9/25/2025
Almost went perfectly except they forgot to remind me to insure the vehicle before leaving. Also i never received an email of the paperwork i signed. I was told I would receive an email in a few days.
RONALD PROVENZOLA
9/28/2025
Lee, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Vedran Karahusic General Manager vkarahusic@lafontaine.com
WALLED LAKE, MI
Scott S|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/31/2025
It was quick and easy
DANIEL PROVENZOLA
9/2/2025
Scott, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Christopher D|2026 Chevrolet Equinox
Confirmed Sales Customer
9/18/2025
The sales people were willing to work with me to get a payment I could afford and were more then helpful educating me in the operation of my new vehicle.
NICHOLAS NAWROCKI
9/19/2025
Christopher, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
CANTON, MI
Kathleen S|2026 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
Very pleasant
9/24/2025
Kathleen, your satisfaction is our top priority. We hope to see you soon!
PLYMOUTH, MI
Jorge L|2026 Chevrolet Equinox
Confirmed Sales Customer
9/26/2025
I found him to be very friendly, answering all my questions and always making sure everything was clear. The friendly and positive attitude, I really liked the dynamism.
RONALD PROVENZOLA
9/29/2025
Jorge, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Jack L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/26/2025
Nick Nawrocki ("Rocky") was great. Best experience in a showroom or purchasing a vehicle I've ever had. Super easy, stress free, and fun. He's my guy!
NICHOLAS NAWROCKI
9/29/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Michael S|2023 Chevrolet Colorado
Confirmed Service Customer
10/4/2025
The oil was not fully serviced when checked the next morning.
10/6/2025
Michael, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
LIVONIA, MI
Harpal S|2025 Chevrolet Trax
Confirmed Service Customer
10/4/2025
My brad new car was in service for 3 weeks for check engine light. After repair ran for 3-days check engine light came back on. Now service advisor telling me drop off car and he do not have loaner car or rental car.
10/6/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
YPSILANTI, MI
Zahraa D|2025 Chevrolet Blazer EV
Confirmed Sales Customer
10/5/2025
Amar is a phenomenal salesman. He made the process so easy and communicated with me throughout the entire process.
AMAR HALITOVIC
10/7/2025
Zahraa, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Priyanka S|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/30/2025
Matt was very helpful in this entire experience and gave us more than what we expected. He was proactive in giving us all the information to help us make the right choice. Overall we had a wonderful experience. And I would definitely recommend LaFontaine and especially Matt to anyone planning to buy themself a car.
MATTHEW HENSLEY
9/1/2025
Priyanka, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks for the recommendation, and have an amazing day!
CLINTON TOWNSHIP, MI
Maryam E|2025 Chevrolet Corvette
Confirmed Service Customer
8/30/2025
Only the best of the best to work on my Vette!
9/2/2025
Maryam, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
DEARBORN, MI
James L|2019 Chevrolet Equinox
Confirmed Service Customer
9/2/2025
Took my Equinox in for oil change and new set of tires. It was ready the next day. All good.
9/3/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Yongling Z|2025 Chevrolet Equinox
Confirmed Service Customer
9/11/2025
Very effective!
9/11/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
John S|2026 Chevrolet Equinox EV
Confirmed Sales Customer
9/17/2025
A smooth transaction to beat the EV tax credit deadline.
NICHOLAS NAWROCKI
9/17/2025
John, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YPSILANTI, MI
Jared S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/19/2025
Trading in my precious lease for a new one was very easy and the entire process took only minutes. I couldn’t be happier.
THOMAS BEMER
9/22/2025
Jared, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
James T|2004 Chevrolet Astro Passenger
Confirmed Service Customer
9/23/2025
Excellent
9/24/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Vincent G|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/7/2025
Charges were added by mistake on my bill. Spoke to service manager and he is handling the reimbursement. Still, it was the most expensive oil change and fuel filter change of my life. Over $500! Other than that, great people work here.
10/8/2025
Vincent, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Service Manager, Travis Richardson, at trichardson@lafontaine.com or 734-228-4752 so we can assist you further.
BOGALUSA, LA
Cynthia R|2025 Chevrolet Trailblazer
Confirmed Service Customer
8/18/2025
Very efficient and friendly service.
8/19/2025
Cynthia, thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Julie W|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/18/2025
Awesome service from the LaFontaine staff.Thank you. You need air conditioning in the service department.
8/19/2025
Julie, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Matthew C|2024 Chevrolet Tahoe
Confirmed Service Customer
9/13/2025
Olivia is always a pleasure to work with!!
9/15/2025
Matthew, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Mitchell T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/16/2025
Very low stress compared to many other dealerships in the metro Detroit area.
MATTHEW HENSLEY
9/17/2025
Mitchell, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SOUTH LYON, MI
Derek B|2024 Chevrolet Blazer
Confirmed Service Customer
9/18/2025
Olivia is great. Quick and polite. Service team were very efficient.
CANTON, MI
Patricia D|2026 Chevrolet Equinox
Confirmed Sales Customer
9/25/2025
Matthew is a Star, he picked out the perfect vehicle for me and had all the documentation ready and sent to me so my time at the dealership was quick and efficient. Can’t thank him enough!
MATTHEW HENSLEY
9/26/2025
Patricia, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Carley E|2018 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Far as I know they did everything I was there for
PLYMOUTH, MI
Paul H|2023 Chevrolet Equinox
Confirmed Service Customer
10/7/2025
Emily was very friendly and informative. Pleasure working with her
10/8/2025
Paul thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
PLYMOUTH, MI
Kutumbarao R|2025 Chevrolet Equinox EV
Confirmed Sales Customer
10/8/2025
vehicle delivered and no registration so far , Can't drive with out registration and Ali from dealer ship is not responding.
ALI JOMAA
10/10/2025
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
NOVI, MI
Max C|2025 Chevrolet Trax
Confirmed Sales Customer
8/14/2025
Very pleased with the quick and efficient process of buying my new car.
STEVEN LARICHE
8/16/2025
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
John P|2022 Chevrolet Equinox
Confirmed Service Customer
9/9/2025
Everything was handled well and was treated with respect.
9/10/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
CANTON, MI
Donna C|2025 Chevrolet Blazer
Confirmed Sales Customer
9/20/2025
Loved my experience with your dealership. TAYLOR LANG WAS INCREDIBLE
TAYLOR LANG
9/22/2025
Donna, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARDEN CITY, MI
Michael Z|2020 Chevrolet Trax
Confirmed Service Customer
9/25/2025
I got in at my appointment time, had my oil changed and got out in under an hour. John was courteous and honored GM"s coupon. There was no drama.
9/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
LIVONIA, MI
Suela H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/29/2025
I had a great experience. We got to walk around and test drive multiple cars to see what would fit us the back. Anel was great!
ANEL MUJOVIC
9/30/2025
Suela, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Kelly H|2023 Chevrolet Colorado
Confirmed Service Customer
9/29/2025
Unfortunately Refused to touch my vehicle other than a recall due to the history of work done at Champion Hargreaves.
9/30/2025
Kelly, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (734) 228-4706 to discuss your concerns, as your satisfaction is of utmost importance to us.
WATERFORD, MI
Monica S|2021 Buick Encore GX
Confirmed Service Customer
10/8/2025
Always pleasant and professional. Quick in and out especially after a long day at work.
10/9/2025
Monica, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
DRAYTON PLAINS, MI
Carole L|2019 Chevrolet Malibu
Confirmed Service Customer
10/9/2025
N/a
10/11/2025
Carole, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
DETROIT, MI
Eric S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/9/2025
It was all good. I went in to set up an appointment for an oil change and they were able to get me in right then. I will most likely continue to get my vehicle serviced here!
10/11/2025
Eric, we are very happy to have provided you with such a positive experience! Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
COMMERCE, MI
Cheryl G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/2/2025
good job keeping us updated.
10/6/2025
Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LIVONIA, MI
William B|2026 Chevrolet Suburban
Confirmed Sales Customer
10/3/2025
Steven LaRiche is a great salesman. He helped steer us to the right vehicle. He also took the time to help us understand all the possible options and the value they create.
STEVEN LARICHE
10/6/2025
William, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAINT HELEN, MI
Marnie R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
10/3/2025
Olivia greeted me with a smile and very personable attitude! She was quick, empathetic and professional. She made sure I was taken care of in both servicing my vehicle and making sure I got home. Even though she was with another customer when I arrived back to pick up my truck, she made sure to touch base with me when she finished up. Thank you Olivia!!
10/6/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Omar E|2026 Chevrolet Silverado EV
Confirmed Sales Customer
10/3/2025
Great service, minimal roadblocks.
ALI JOMAA
10/6/2025
Omar, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CARROLLTON, TX
Deborah W|2025 Chevrolet Trax
Confirmed Sales Customer
10/10/2025
Chris and the whole team were amazing!
CHRISTOPHER THOMAS
10/12/2025
Deborah, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
SAINT LOUIS, MI
Frank B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/14/2025
Greeted immediately and took care my needs. The service advisor was very friendly and professional.
10/15/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Parthasarathy C|2025 Chevrolet Blazer EV
Confirmed Service Customer
10/15/2025
Recently had my car serviced at LaFontaine Chevrolet Plymouth , and I’m really impressed with the experience. The staff was professional, courteous, and explained everything clearly. The service was completed on time, and my car is running smoothly. Special thanks to Emily Michelin for going the extra mile. I’ll definitely be returning and recommending them to others!
CANTON, MI
Paul Z|2025 Chevrolet Traverse
Confirmed Service Customer
10/16/2025
Service is always excellent! Friendly, courteous and outgoing! Great job service department!
10/19/2025
Paul, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Chelsea O|2026 Chevrolet Equinox
Confirmed Sales Customer
9/17/2025
Quick and seamless
JOSEPH KASSEES
9/18/2025
Chelsea, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Bryan W|2025 Chevrolet Silverado EV
Confirmed Sales Customer
9/23/2025
The salesperson was great; however, the delivery was underwhelming and somewhat disappointing.
CLARKSTON, MI
Chris L|2024 Chevrolet Corvette Z06
Confirmed Service Customer
9/25/2025
Great team, great experience.
9/27/2025
Chris, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! If you have any further questions, please give us a call. We're always happy to help!
SALINE, MI
David G|2025 Chevrolet Blazer EV
Confirmed Service Customer
9/25/2025
They originally quoted me a long lead time for the repairs for my vehicle. They finished it within 1/2 the original quoted time. Picked up the vehicle and all the repairs were done correctly and no issues.
9/27/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GARDEN CITY, MI
John K|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/28/2025
i paid over 2000 dollars for service including a oil change two days after oil change low oil alert came on dash dip stick shows no reading of oil
9/30/2025
John, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at 734-228-4752 at your earliest convenience to discuss how we can turn your experience into a positive one. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
David S|2026 Chevrolet Silverado EV
Confirmed Sales Customer
10/8/2025
Amazing all around experience
BENJAMIN BUDNIK
10/10/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WEST BLOOMFIELD, MI
Scott M|2019 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
Good service. On time.
10/14/2025
Scott, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet Plymouth
PLYMOUTH, MI
Anoh A|2025 Chevrolet Trax
Confirmed Sales Customer
10/13/2025
Joseph worked with us to get me into the right car for my budget
JOSEPH KASSEES
10/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
CANTON, MI
Jose O|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/16/2025
The whole team is amazing! I really appreciate all of their hard work!
MATTHEW HENSLEY
10/18/2025
Jose, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
Joseph P|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/6/2025
Much like every time we have had to go here, we were ignored and lied to. They tell you one thing on the phone and when you get there it’s completely different. Worst customer service I have ever had at any dealership.
10/7/2025
Joseph, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Elmer M|2023 Chevrolet Traverse
Confirmed Service Customer
10/6/2025
I was very impressed with their professionalism and knowledge I am very happy I choose Lafontaine Chevy.
10/7/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
James B|2026 Chevrolet Equinox
Confirmed Sales Customer
10/9/2025
Young man, Larsen did an outstanding job presenting the highlights of the car. Did a great job closing deal and delivering the car.
LARSEN PARKER
10/12/2025
James, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Abhishek B|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/14/2025
Matt was outstanding throughout the entire process! He demonstrated professionalism, dedication, and a genuine commitment to ensuring the deal was closed smoothly. His support and communication were excellent from start to finish. Truly a pleasure to work with!
MATTHEW HENSLEY
10/15/2025
Abhishek, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
FARMINGTON HILLS, MI
Charles E|2025 Chevrolet Trailblazer
Confirmed Service Customer
10/16/2025
Great very friendly staff. Keep you updated on their progress
10/19/2025
Charles, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
NOVI, MI
Jason F|2017 Chevrolet Cruze
Confirmed Service Customer
10/16/2025
Friendly and professional. Definitely appreciated the video inspection as well although it did cut off but overall appreciated it.
10/19/2025
Jason, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Nicholas M|2025 Chevrolet Tahoe
Confirmed Service Customer
10/22/2025
Olivia is perfect and goes above and beyond to meet the needs.
10/23/2025
Nicholas, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
William M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/8/2025
As always, was a great experience. Nick N, is th man. I appreciate the help from him as always.
NICHOLAS NAWROCKI
10/10/2025
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
CHESTERFIELD, MI
Mustafa G|2026 Chevrolet Blazer EV
Confirmed Sales Customer
10/8/2025
Jacob Hanoian was Incredibly helpful, professional and efficient .
THOMAS BEMER
10/10/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NOVI, MI
Michael V|2025 Chevrolet Silverado EV
Confirmed Sales Customer
10/10/2025
Fast and easy trade in and new lease. Great communication when there were questions.
DANIEL PROVENZOLA
10/12/2025
Michael, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
Kevin M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/19/2025
Emily was super nice. The main problem I brought my vehicle in for was fixed. I had a TPMS sensor not reading. I requested to have that looked at and in the course of having my vehicle for more than a week, it wasnt done. Even after the repairs of my sway bar links were complete, my tire pressures weren't even, which tells me not only was the TPMS sensor not even looked at, the tech didnt bother to top off my air pressure after they removed my tires for the sway bar repairs and brake inspection. I would have to leave my vehicle even longer to complete the repair on the TPMS sensor that wasnt ever looked it, so I went to Discount Tire instead and had the sensor replaced in less than an hour. Lastly, I was quoted for front and rear brake pads and rotor replacement. (The rotors weren't even required. I have no pulsing with braking and no micrometer readings to say they were out of spec). I was quoted over $1000 for the front and over $1000 for the rear. $2000+ for a brake job is crazy! No one called me about anything. I received a text requesting authorization for repairs after the diagnosis was complete and a text saying the repairs were completed. Overall, my main concern was addressed, but felt a lack of customer support, my repair order was not complete, and feel I was being over quoted for unnecessary parts.
CANTON, MI
Deborah B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
Courteous, no pressure, excellent customer experience and our salesperson is the tops. They don't come any better.
STEVEN LARICHE
10/22/2025
Deborah, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
BROWNSTOWN TOWNSHIP, MI
Mustafa J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/23/2025
I left the dealership with a beautiful Chevy Silverado and felt like I was treated as a valued person, not just another sale. I highly recommend Lafontaine Chevrolet, and specifically Ali Jomma to anyone looking for a new vehicle. I'll definitely be returning for my next car.
ALI JOMAA
10/25/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Dennis B|2025 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
Everything was done as expected.
10/11/2025
Dennis, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Dina W|2025 Chevrolet Equinox
Confirmed Service Customer
10/23/2025
The staff was friendly and helpful and prompt with my oil change appointment
CANTON, MI
Mariam K|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/23/2025
Honestly we are very happy! Got straight to the point sign paperwork and everybody was happy!
ALI JOMAA
10/26/2025
Mariam, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEARBORN HEIGHTS, MI
Jonathan N|2025 Chevrolet Trax
Confirmed Service Customer
10/23/2025
Early in and early out, no waiting. In addition, the first oil change was free, gotta love it!
10/26/2025
Jonathan, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Lauren P|2023 Chevrolet Traverse
Confirmed Service Customer
10/24/2025
Mike was great, very nice and informative. I did not receive an updated service sticker on my inside windshield. Not sure if that should be sent to me or to just monitor my oil status. Overall great
10/27/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
YPSILANTI, MI
Mensudin M|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/27/2025
very pleased with the whole service team, very professional.
10/28/2025
We're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
LIVONIA, MI
Mark S|2022 Chevrolet Blazer
Confirmed Service Customer
10/28/2025
Had a 11 am appointment for oil change and tire rotation. Got there at 1045. Went to inquire about status multiple times, especially once 1245 rolled around. Still wasn’t done.Was informed that they were behind since a employee went home sick. Was then told about 20 more minutes and that vehicle was in long line for a wash.I received video shortly after, went over paperwork with service and walked out to get vehicle. Pulled out of dealership at 115 pm. approximately 2 1/2 hours, really. My appointment was at 11 but vehicle was taken back at 1050. Why aren’t people with appointments waited on prior to any walk ins. Poor system with managing scheduled appointments. Also what wash? Vehicle looked the same as when i arrived
10/29/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at 734-228-4752 when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
NEW BOSTON, MI
Ronda G|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/8/2025
Fear
THOMAS BEMER
10/11/2025
Ronda, thank you for taking the time to leave us feedback about your experience with us. Please contact us at vkarahusic@lafontaine.com so we can work with you to make this right. Vedran Karahusic General Manager vkarahusic@lafontaine.com
FARMINGTON HILLS, MI
Breyan G|2026 Chevrolet Corvette Z06
Confirmed Sales Customer
10/13/2025
Amazing experience! The Chevy team made my Corvette purchase effortless—great communication, fast process, and outstanding customer service. Highly recommend! Luca is the man!
LUCA MUNN
10/14/2025
We appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!
NORTHVILLE, MI
Jen G|2024 Chevrolet Traverse
Confirmed Service Customer
10/13/2025
I called your dealership after another local dealership took my information down 4 times and never returned my call, after I stopped in that dealership and it took 7 or 8 minutes for anyone to acknowledge I was there. Your service team answered my call the first time, was very knowledgeable, and set my appointment up right away. I came in for an oil change and tire rotation and set up a service appointment for a brake sensor and squealing issue. Both advisors I spoke with were kind and helpful. We will be using your dealership for all future service needs! We will check in with you when our lease is up also!
10/14/2025
Jen, we are so happy to read such a great review about LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
William C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/15/2025
Very friendly and helpful
DANIEL PROVENZOLA
10/16/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
WESTLAND, MI
Michelle S|2024 Chevrolet Blazer
Confirmed Service Customer
10/26/2025
LaFontaine has NEVER disappointed, everyone goes above and beyond
10/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WATERFORD, MI
Leanders K|2026 Chevrolet Trax
Confirmed Sales Customer
10/27/2025
Awesome!!! My sales man Ron Provenzola was about to get me a lower price after I already had the car. He already had the lowest price. I would definitely recommend going here. Everyone was was helpful to get me the best deal.
RONALD PROVENZOLA
10/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Sandra D|2024 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
Did replace the battery. Should have filled the tires air. When I got home noticed all of the tires were low. Nice service people.
11/3/2025
Sandra, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Ladonna T|2025 Chevrolet Equinox
Confirmed Service Customer
10/9/2025
Kept me informed what was going on with my car in a timely matter
DETROIT, MI
Abe S|2024 Chevrolet Trax
Confirmed Service Customer
10/10/2025
I had an excellent first-time experience at LaFontaine. The customer service was outstanding, and I was very impressed with how quickly my vehicle was serviced. I will definitely be returning with my Equinox for its upcoming service needs.
10/12/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Susan M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/28/2025
Ben is wonderful. This is my second Lease at LaFontaine Plymouth and both times has been a great experience. Thank you for the great customer experience.
BENJAMIN BUDNIK
10/29/2025
Susan, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
FARMINGTON, MI
Ronald V|2025 Chevrolet Equinox EV
Confirmed Service Customer
10/30/2025
Mike Schmidt did a great job getting my equinox EV recall taken care of quickly.
11/2/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
LIVONIA, MI
William C|2026 Chevrolet Silverado 1500
Confirmed Service Customer
10/30/2025
Repair was done in a few hours and met my expectations.
11/2/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
WESTLAND, MI
Keith C|2023 Chevrolet Traverse
Confirmed Service Customer
10/30/2025
With an appointment, It took 2.5 hours to get my oil changed while I waited. No thanks.
11/2/2025
Keith, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Charles S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/4/2025
Matt was great and easy to deal with. 10/10 will recommend to all my friends
MATTHEW HENSLEY
11/5/2025
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
INDIAN TRAIL, NC
Renata M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/4/2025
Super friendly and accommodating.
WEST BLOOMFIELD, MI
Cory C|2026 Chevrolet Trax
Confirmed Sales Customer
11/6/2025
I got my new Trax the same day I called. Fast service!
RONALD PROVENZOLA
11/7/2025
Cory, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Karen K|2026 Chevrolet Equinox
Confirmed Sales Customer
10/13/2025
I had a wonderful experience returning a 2023 Equinox lease vehicle and leasing a new 2026 Equinox. The sales person, Austin was excellent and all the staff was too, including Amy who handled the financing process. Austin went out of his way to find the exact 2026 Equinox I wanted to lease.
DANIEL PROVENZOLA
10/14/2025
Karen, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
Richard W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
Ben is a really good salesmen and got me the price I was looking for. I will definitely purchase another car from him. Thank you Ben
BENJAMIN BUDNIK
11/4/2025
Richard, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! Please don't hesitate to reach out to us if there's anything more we can do!
GARDEN CITY, MI
Jaclyn M|2026 Chevrolet Corvette
Confirmed Sales Customer
11/5/2025
Amazing experience from start to finish. My sales person was AMAZING!
ANEL MUJOVIC
11/6/2025
Jaclyn, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
VERO BEACH, FL
Ralph M|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/5/2025
Great
ANEL MUJOVIC
11/6/2025
Ralph, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Daniel A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
Nice place, the folks there are friendly and kind, and communicat well
11/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
VAN BUREN TOWNSHIP, MI
Sofia K|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/7/2025
Jacob and the staff provided excellent service—knowledgeable, transparent, and genuinely helpful. Made buying my car a great experience!, If you’re looking for a car and want to work with someone you can trust, I highly recommend asking for Jacob. You won’t be disappointed!
THOMAS BEMER
11/9/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
WIXOM, MI
Jill L|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/7/2025
Everyone was very nice from the get-go. Olivia let me know how long my oil change and tire rotation would take, and it was completed quickly. I always have a good experience when I come into LaFontaine Chevy. Thank you.
11/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Nicholas M|2025 Chevrolet Tahoe
Confirmed Service Customer
10/22/2025
Olivia Always goes above and beyond.
PLYMOUTH, MI
Matthew C|2024 Chevrolet Tahoe
Confirmed Service Customer
10/28/2025
Always a good experiance with the service team! Mike really went above and beyond to make sure I was taken care of!!
10/29/2025
Matthew, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please don't hesitate to reach out!
CANTON, MI
Teri K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/30/2025
Quick and easy, worked for what we asked for.
MATTHEW HENSLEY
11/2/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WATERFORD, MI
Adam E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/31/2025
Great place everyone is working and helping I love my sales person Sebastian .
SEBASTIAN IVEZAJ
11/3/2025
Adam, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Daniel C|2024 Chevrolet Express Cargo Van
Confirmed Service Customer
10/31/2025
We took our new Chevy Explorer conversion van that in for its first PM, oil change and tire rotation as well as to repair a piece of trim that was rubbing against the driver’s front tire. They said they couldn’t rotate the tires because they didn’t have a lift that would work and they would not repair the trim problem, they told us to take it to the conversion company in Warsaw IN. We called Ross at Explorer conversions and he immediately got us in the following day and bent over backwards to help us. The question I have as well as the conversion company is ‘why will LaFontane sell us the van and not be able to service it?
11/3/2025
Daniel, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
YPSILANTI, MI
Jeremy T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
Very friendly and made it very easy!
MATTHEW HENSLEY
11/4/2025
Jeremy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTH LYON, MI
Jeffrey S|2025 Chevrolet Blazer
Confirmed Sales Customer
11/12/2025
Taylor Lang really found me ,the vehicle I wanted...I appreciated her efforts
MATTHEW HENSLEY
11/13/2025
Jeffrey, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
GARDEN CITY, MI
Michael N|2022 Chevrolet Blazer
Confirmed Service Customer
11/12/2025
1st appt (11/7/25) - tried to cross-sell us too many things - recommendations should be consistent with scheduled maintenance in the owner's manual. Also, it was difficult to talk to a live person after the AI assistant failed to confirm the appt time for my oil change. 2nd visit (11/11/25) - engine light came on because the oil dip stick wasn't pushed down all the way after the 11/7/25 oil change; the good news is service advisor Olivia and the oil change technician turned it around quickly.
11/13/2025
Michael, we truly appreciate your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
NORTHVILLE, MI
Lamberto S|2024 Chevrolet Corvette Z06
Confirmed Service Customer
10/16/2025
Mike Schmidt did an excellent job with greeting me and keeping me informed during the service. The digital updates and information was a really nice surprise as I was also texted service updates. Great experience with this team and their focus on customer care.
10/19/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
WHITMORE LAKE, MI
Vincent T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/27/2025
Olivia in service was great to speak and deal with.
10/27/2025
Vincent, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Dennis H|2024 Chevrolet Tahoe
Confirmed Service Customer
11/3/2025
Quick and easy I was very happy with the entire experience.
11/6/2025
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
John S|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/4/2025
Had a great experience at the dealership. Steve was a wonderful salesman. He really knew about the Equanox EV and answered all of my questions about the car.
STEVEN LARICHE
11/5/2025
John, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Sibel E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/6/2025
Great place and great people
SEBASTIAN IVEZAJ
11/7/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
LIVONIA, MI
Mark L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/8/2025
Fantastic experience with true professionals. Never pushy and worked hard to make sure i got what i wanted.
DANIEL PROVENZOLA
11/9/2025
Mark, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Brian B|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
11/12/2025
Order it online since I am from Ohio. Dealt with Ben and was a smooth experience. Finance was painless and no pressure trying to upsell.
BENJAMIN BUDNIK
11/12/2025
Brian, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
AKRON, OH
Charles N|2021 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
I wasn't able to go online and complete the gm rewards
11/17/2025
Charles, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Merwin W|2016 Chevrolet Colorado
Confirmed Service Customer
10/24/2025
Truck was ready on time and all work completed
10/27/2025
Merwin, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Kevin C|2019 Chevrolet Equinox
Confirmed Service Customer
11/4/2025
Service was reasonably fast. Satisfied with repair of my vehicle.
11/5/2025
Kevin, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
FARMINGTON HILLS, MI
Abir N|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/4/2025
Ali Jomaa was a great salesman very professional and great customer service, made my process so easy. Highly recommend!
ALI JOMAA
11/5/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
DEARBORN, MI
Michael W|2025 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Olivia was great, very helpful and pleasant. The vehicle was completed in a timely manner.
11/12/2025
Michael, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Lawrence G|2025 Chevrolet Traverse
Confirmed Service Customer
11/13/2025
Olivia is the best, this is at least the 4th time she has managed my service; previously on my 2023 Tahoe. Printed out rear cargo mats that I inquired about.
11/14/2025
Lawrence, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Sandra M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/16/2025
Our 2026 Equinox is beautiful and gives us the confidence to drive with safety and peace of mind. We turned in our 2009 Equinox that served us well, but had seen better days. We had been so happy with that Equinox we chose easily to return to that model. Our experience with the dealership went smoothly. Purchasing a new vehicle is not something I do often, so I am not comfortable with the process or eager to go through it. I wanted in and out and to be treated with respect, happily that is what I received. I hope to enjoy this Equinox for another 16 relatively trouble free years as well.
THOMAS BEMER
11/17/2025
Sandra, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
April A|2026 Chevrolet Equinox
Confirmed Sales Customer
11/19/2025
Ben Budnik was outstanding! He was direct and efficient, which I truly appreciated. There was no back-and-forth bartering, just clear communication and straight to the point. In my chaotic world, that’s invaluable. I left Feldman Chevrolet of Novi to join the Lafontaine family, and I couldn’t be happier with my decision. Not only did they respond promptly, but they also made me feel like a valued customer rather than just another name on a list.
BENJAMIN BUDNIK
11/21/2025
April, our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
WALLED LAKE, MI
Rajendra S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/21/2025
Mr. Steve LaRiche is very nice and helpful. The financial person was also very through and pleasant.
STEVEN LARICHE
10/21/2025
Rajendra, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
FARMINGTON HILLS, MI
Stacie B|2026 Chevrolet Equinox EV
Confirmed Sales Customer
10/21/2025
Taylor Lang was incredible! I was so lucky to have her helping me. She went above and beyond, walked me through the entire process, and communicated like a pro!
TAYLOR LANG
10/22/2025
Stacie, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VAN BUREN TWP, MI
David C|2026 Chevrolet Colorado
Confirmed Sales Customer
11/10/2025
Great service, picked out exactly what we wanted and made sure we were all set before finalizing our paperwork
RONALD PROVENZOLA
11/10/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Sharon K|2025 Chevrolet Trax
Confirmed Service Customer
11/18/2025
Everyone was great! It was quick as well! Great experience !
11/19/2025
Sharon, It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Dino I|2026 Chevrolet Equinox
Confirmed Sales Customer
11/19/2025
Great experience, made it very easy
THOMAS BEMER
11/21/2025
We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
NORTHVILLE, MI
Brenda N|2015 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
Thus far the work seems to be fine. The problem is I came in to have a grease & oil job. Later, they asked if I wanted to have the filter changed. I agreed. I have never paid anything close to what I paid for this service. Had planned to come in and talk to a sales person I had met and liked there. But will no longer do any business with your company. Asked several friends what they also thought and all told me "stay away from your dealership".
11/20/2025
Brenda, thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Amy K|2026 Chevrolet Suburban
Confirmed Sales Customer
11/20/2025
I had the absolute best experience working with Dan Protozola at LaFontaine Plymouth. From start to finish, he went above and beyond to make sure I found the perfect vehicle. His dedication, patience, and genuine care for our needs truly stood out. Dan worked tirelessly to stay within our budget while still delivering everything I wanted—and more. Thanks to his hard work, I’m now driving the most beautiful mom SUV, and I couldn’t be more grateful. Dan made the entire process smooth, stress-free, and even enjoyable. If you’re looking for someone who is knowledgeable, kind, and fully committed to helping you find the right car, Dan is the person you want by your side. Highly recommend going to him for your next car purchase or lease! Highly recommend going to Dan for your next car purchase or lease!
DANIEL PROVENZOLA
11/22/2025
Amy, Thanks for highlighting some of our staff who helped make this such a great experience! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We sincerely value your business. Thanks again for the recommendation, and have an amazing day!
ROCHESTER HILLS, MI
Rebecca M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/10/2025
Great experience
DANIEL PROVENZOLA
11/11/2025
Rebecca, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
ERIE, MI
Margaret C|2024 Chevrolet Blazer
Confirmed Service Customer
11/21/2025
everything was excellent! from the scheduling and availability of service times, to the time spent at the dealership. I am beyond impressed with the process, from start to finish.
ROYAL OAK, MI
Julia S|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/23/2025
Very friendly and great communication.
11/24/2025
We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
SOUTH LYON, MI
Amanda B|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/23/2025
We had a great experience dealing with your dealership for the first time. Abbas Bazzi was professional, prompt and so freindly! We thank him for taking good care of us so quickly. Thats the type of service we look for.
BRENDAN RADEN
11/25/2025
Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
DEARBORN HEIGHTS, MI
Jeffrey C|2026 Chevrolet Traverse
Confirmed Sales Customer
11/26/2025
Amar was amazing, so easy to work with! Not like a traditional dealership experience, we was very flexible and worked with my schedule and made sure everything was buttoned up.
AMAR HALITOVIC
11/27/2025
Jeffrey, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
COMMERCE TOWNSHIP, MI
Andrew V|2024 Chevrolet Blazer EV
Confirmed Service Customer
11/26/2025
It was very organized, I stayed while the work was being done and the appointment started on time and the time estimate was close so I was able to stay and work. The team is very friendly and professional.
11/26/2025
Andrew, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Sandra G|2026 Chevrolet Equinox
Confirmed Sales Customer
12/2/2025
Ben is a very good Sales Agent for LaFontaine Chevy dealership in Plymouth. I did get a little nervous it was taking so long to ship my car to your dealership. I special ordered my Equinox 2 months in advance before my Ford Edge was due back and it did make it 2 weeks before it was it was to be returned. I would purchase my next car from you. I love my Equinox.
BENJAMIN BUDNIK
12/2/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NOVI, MI
Kristan R|2024 Chevrolet Tahoe
Confirmed Service Customer
12/2/2025
I made an appointment on a Tuesday at 4:15 pm. I dropped the car off at 4. No complaints at this point. Everyone was very helpful with a cheerful attitude. It took 6 days before anyone even looked at my car. My car was drivable and I would have been happy to drive it until someone would have actually looked at it. Why keep a car in your lot if no one is going to look at it for 6.5 days? I did call several times to see if I could have a loaner car. I was told on Friday if no one looked at my car by Monday that they would have a loaner car available for me that morning. I called Monday morning and there were no loaner cars available at that time. Monday afternoon I was told someone is going to look at it soon and I could possibly have my car back the following day. The technician was ordering parts and thought it might be done the following day. Tuesday morning I called once again and the the service worker said my car would be done by late that afternoon. My 2024 car only had 16,000 miles on it and you would think the dealership would like to keep their customers happy. My grandparents all worked for GM as well as my father and we have continued to support the GM business even though everyone is now retired. We have always received excellent care when having our vehicles fixed and given loaner cars right away if the time was going to be a little longer to fix. I'm a little disappointed in the length of time you kept my car before being looked at. I would have happily kept it until Monday afternoon and dropped it off to receive it back the following day. I would be writing this feedback negatively if I would have been given a loaner car. Keeping a vehicle for a week and updating the the electrical computer system update and fixing a car seat latch seems a little extreme when it clearly only took less than a couple hours to fix according to the report. We have other family members that now work for other automotive companies that I now would consider switching to and purchasing if this the customer service that GM provides.
12/2/2025
We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Mackenzie W|2026 Chevrolet Traverse
Confirmed Sales Customer
11/18/2025
My experience was quick, easy, & all the staff I encountered were more than helpful! Special thanks to Matthew Hensley- my sales person- he went above and beyond to help make my experience perfect!
MATTHEW HENSLEY
11/20/2025
Mackenzie, our staff is committed to providing each of our clients with the best automotive experience! We do hope we can be of assistance in the future. Take care!
GARDEN CITY, MI
Donna Z|2025 Chevrolet Blazer
Confirmed Service Customer
11/18/2025
Excellent from start to finish and even washed my car!
11/20/2025
Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
BRIGHTON, MI
Judy D|2023 Chevrolet Blazer
Confirmed Service Customer
11/24/2025
Work was one efficiently and as promised. No issues.
11/25/2025
Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Kimberly P|2026 Chevrolet Trax
Confirmed Sales Customer
11/24/2025
Ron Provenzola was an excellent salesman to work with. Very knowledgeable, honest and worked with me to get me the vehicle and pricing I needed. Everything went very smoothly from start to finish.
RONALD PROVENZOLA
11/25/2025
Kimberly, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
NORTHVILLE, MI
Andrew G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/28/2025
Anel made my decision super easy and the process great. I will definitely be back
ANEL MUJOVIC
11/28/2025
Andrew, Thanks for highlighting some of our staff who helped make this such a great experience! We hope to see you soon!
LIVONIA, MI
Paul D|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/4/2025
Had to wait longer for my oil change because I was told 2 people called off
12/5/2025
Paul, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call so we can discuss your experience further. We look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
NORTHVILLE, MI
Max M|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/4/2025
NO DOUBT, hands-down the best car buying experience of my life. From the initial call into Rocky to identify the right Tahoe to surprise my wife with, to the opportunity for an extended test drive to make sure it worked with our lifestyle and kiddos, to the delivery to my wife's work, each step was personalized, genuine and transparent. When it came to signing, fastest experience I've ever had. We love our new Tahoe and love the TEAM at Plymouth. Had the opportunity to also meet the General Manager, Vedran, and he thanked me for our business. I've now already referred other friends and family there as well.
NICHOLAS NAWROCKI
12/5/2025
Max, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
BERKLEY, MI
John E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/14/2025
It was good. Ben was great to with!
BENJAMIN BUDNIK
11/17/2025
John, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Teresa H|2024 Chevrolet Equinox
Confirmed Service Customer
11/15/2025
It was fine
11/18/2025
Teresa, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WESTLAND, MI
Lisa S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/24/2025
Larsen Parker was wonderful . He was very understanding and easy to work with. Brandon was also great.
LARSEN PARKER
11/25/2025
Lisa, thank you for your kind review; we are happy to pass along your comments to Larsen Parker and Brandon here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUNTINGTON WOODS, MI
James H|1996 Chevrolet Corvette
Confirmed Service Customer
11/24/2025
Mechanic and Maintenance Bay personnel were top notch. Special thanks to Olivia Messina. Updates and availability for questions was great.
11/25/2025
James, thank you for your kind review; we are happy to pass along your comments to Olivia Messina and other team members here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Mark L|2023 Chevrolet Traverse
Confirmed Service Customer
11/24/2025
Great to work with. Made process very simple and painless.
BERKLEY, MI
Gina L|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/3/2025
Seamless process, great communication, Matt Hensley is a true professional, got me out of current lease into a better truck at a lower lease price. Highly recommend Matt and LaFontaine in Plymouth.
MATTHEW HENSLEY
12/4/2025
Gina, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
NORTHVILLE, MI
Sean A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/6/2025
Matt was great! He made the experience so easy for us.
MATTHEW HENSLEY
12/6/2025
Sean, we're happy to hear you had such a positive experience with Matt! Feel free to reach out to us if you need anything. Have a wonderful day.
BYRON CENTER, MI
Lisa G|2026 Chevrolet Equinox
Confirmed Sales Customer
12/6/2025
It was very smooth. I spoke to Sebastian Ivezaj right before Thanksgiving and he was able to find the car I wanted very quickly and I was able to take home by the next Saturday. He was great with follow up and wasn’t just selling me a car. He was very careful to listen to me and sell me something I needed and wanted. I absolutely love my new 2026 Chevrolet Equinox! My best to Sebastian! Lisa Gullitti
SEBASTIAN IVEZAJ
12/8/2025
Lisa, congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Martin E|2023 Chevrolet Corvette
Confirmed Service Customer
10/31/2025
It was. Wet quick
11/3/2025
Martin, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
LIVONIA, MI
Elijah O|2024 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
La Fontaine‘s staff is always friendly informative. Patient very helpful with any situation that you have with your vehicle. They have quality vehicles with quality service.
11/3/2025
Elijah, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Andrew K|2024 Chevrolet Trax
Confirmed Service Customer
11/22/2025
It was very good, the car was washed that was a nice touch
11/24/2025
Andrew, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Lauren S|2020 Chevrolet Traverse
Confirmed Service Customer
11/26/2025
Technician/cashier rambled on for 20 Mins about at issues and systems that I didn’t understand as if I was a mechanic myself. He just talked at me and tried to sell Me up so many times. I’ll never come back
11/26/2025
Thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us at (734) 228-4706 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Daniel S|2026 Chevrolet Colorado
Confirmed Sales Customer
11/26/2025
Good
RONALD PROVENZOLA
11/27/2025
Daniel, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CANTON, MI
Lori P|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/28/2025
I brought in my vehicle for a service repair. The part was not available at the time but LaFontaine (Olivia is the best!) stayed in touch and kept me updated. Everyone was professional and prompt and I did get my car repaired- couldn’t be happier about my experience!
11/29/2025
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Megan P|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/12/2025
We had a great service experience. Charles was very friendly and went above & beyond helping us figure out why our autostart wasn’t working properly. This dealership is always so friendly.
12/12/2025
Megan, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
Amol D|2018 Chevrolet Traverse
Confirmed Service Customer
12/12/2025
It was good however my tires were not checked for inflation and when I left all 4 tires were about 4-5 PSI below the recommended levels. Also the Oil change indicator was not reset.
12/12/2025
Amol, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Vida H|2022 Chevrolet Blazer
Confirmed Service Customer
10/31/2025
I had a very pleasant experience at this dealership. I went for a tire inspection for a slow leak, I was a little early for my appointment, but they took me in right away, performed inspection, sealed the leak and I was on my way!
11/3/2025
Vida, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Chevrolet Plymouth. If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Robert P|2024 Chevrolet Equinox
Confirmed Service Customer
11/25/2025
The technician was excellent
11/25/2025
Robert, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LIVONIA, MI
Paul S|2024 Chevrolet Traverse
Confirmed Service Customer
12/1/2025
I was so happy that the service advisors took my car right in as it was unsafe to drive. Fortunately, they had the part on the shelf. This was the second time the car was in for this failure in the braking systems. I am a little confused since the first time it was in for this failure, they replaced the calipers, but did not replace the brake pads. I thought that you always did the brake pads when you replaced the calipers, but I could be wrong. I now have front brake pads at 42% and rear pads at 75% (which seems reasonable for rear brakes). The front brake pads received excessive wear due to the brake system failure, not from normal use. I am afraid that I am going to get stuck paying for the new front pads, when it maybe should have been covered as a warranty repair. Thank you, Paul J. Sincock
12/2/2025
Paul, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH, MI
Bruce D|2026 Chevrolet Equinox EV
Confirmed Sales Customer
12/1/2025
all was good
RONALD PROVENZOLA
12/2/2025
Bruce, thank you so much for the positive review! We hope you have a great day!
CANTON, MI
Pamella M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/4/2025
I felt like the service was awesome! Very pleased on how it all went!
BENJAMIN BUDNIK
12/4/2025
Pamella, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
CANTON, MI
Thomas S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
My service guy John Lewis was great! He kept me informed. He send me a video of vehicle’s inspection. After the repair he even aired my tires.
WHITMORE LAKE, MI
Arvin P|2024 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Excellent service by your team Happy Holidays
12/9/2025
Arvin, we're happy to hear you had such a positive experience with our team! If you're ever in need of help, please let us know!
COMMERCE TOWNSHIP, MI
Anna V|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/13/2025
Dan and Austin were very friendly and helpful. Dan got me a good deal on the type of car I wanted. I wish they would have told me to cancel auto-pay on my current lease, because I did have to get a payment refunded through GM Financial after I got the new lease started. Otherwise the process was very quick from start to finish and I will plan to get my future leases through this dealership.
DANIEL PROVENZOLA
12/14/2025
Anna, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at vkarahusic@lafontaine.com so we can work with you to make this right. Vedran Karahusic General Manager vkarahusic@lafontaine.com
PLEASANT RIDGE, MI
Allison M|2026 Chevrolet Trax
Confirmed Sales Customer
11/12/2025
Rob was great to work with! He was able to find the perfect car for me that fit in my budget!
RONALD PROVENZOLA
11/13/2025
Allison, thank you for your kind review; we are happy to pass along your comments to Rob here at LaFontaine Chevrolet Plymouth! We hope you have a great day!
ROYAL OAK, MI
Robert S|2023 Chevrolet Colorado
Confirmed Service Customer
11/13/2025
Stayed to promised time and shuttle was convenient
11/14/2025
Robert, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
NORTHVILLE, MI
Monica S|2021 Buick Encore GX
Confirmed Service Customer
11/27/2025
Great job! Thank you for driving me home and picking me up.
11/28/2025
Monica, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!
DRAYTON PLAINS, MI
Scott M|2019 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
Need tire sensors replaced and back breaks
11/28/2025
Scott, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
Thomas L|2023 Chevrolet Colorado
Confirmed Service Customer
12/5/2025
I went to the service department on Wednesday to get an oil change and tire rotation done. I asked how long would it take (I did not have an appointment). The young man checked and said it would be an hour and a half. I said that was way too long and that I would make a future appointment to get it done. I called the next day and made an appointment for 2:15. Thinking this would take 40 or 45 minutes at the most since I made an appointment. I waited in the waiting room. 2 HOURS later they came and told me my vehicle was done. It took 2 hours WITH an appointment and the day before without an appointment it was gonna take 1.5 hours. There’s something wrong with that. It should never take 2 hours for what I had done especially with making an appointment! With previous vehicles at different dealers they have a dedicated express lane in service for oil changes and tire rotation and you’re in and out in 30 or 40 minutes, no appointment needed. I purchased my Colorado from this dealership and everyone is very nice. I will however have to think about going somewhere else for my routine maintenance from now on.
LIVONIA, MI
George S|2023 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
Excellent service
REDFORD, MI
Joseph E|2025 Chevrolet Equinox
Confirmed Service Customer
12/12/2025
John Louis was very professional and very kind!
12/13/2025
Joseph, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Alexander M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
Ron is the man! He was so helpful my family and I will definitely be back to shop with Ron in the future!! Give that man a raise, he deserves it!
RONALD PROVENZOLA
12/16/2025
Alexander, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Sravan K|2018 Chevrolet Bolt EV
Confirmed Service Customer
11/20/2025
Great service and shuttle service
11/23/2025
Sravan, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
CANTON, MI
Leo T|2021 Chevrolet Tahoe
Confirmed Service Customer
12/3/2025
Fast, courteous, friendly, and effective. Thanks!
12/4/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
Chuiqtta S|2026 Chevrolet Trax
Confirmed Sales Customer
12/3/2025
I had a wonderful experience from the time I entered the store until I walked out with keys in hand. All staff was friendly and made sure I was comfortable during my wait time. My salesman Ron Provenzola was over the top. He went out of his way to make sure that I left with the vehicle that I wanted. I did not have to spend the whole day at the dealership, which is a wonderful thing. I will be back to purchase my next vehicle. I strongly recommend that you go and see Ron @ Lafountaine Chevrolet -Plymouth MI.
RONALD PROVENZOLA
12/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
WESTLAND, MI
Kim S|2022 Chevrolet Trailblazer
Confirmed Service Customer
12/14/2025
Charles made the whole experience very pleasant.
CANTON, MI
Mahdi H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
Ricky made the transaction so smooth and quick !! Highly recommended.
RICHARD NAYLOR
12/15/2025
Mahid, thank you for your kind review; we are happy to pass along your comments to Ricky here at LaFontaine Chevrolet Plymouth! We look forward to your next visit! Take care!
DEARBORN, MI
Santhoshkumar S|2024 Chevrolet Blazer EV
Confirmed Service Customer
12/17/2025
overall good.
12/18/2025
Santhoshkumar, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you
SOUTH LYON, MI
James R|2026 Chevrolet Trax
Confirmed Sales Customer
12/17/2025
Everyone was enthusiastic and energized
ANEL MUJOVIC
12/18/2025
James, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!
DETROIT, MI
Brenda E|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/18/2025
Everyone was polite and helpful. Olivia went the extra mile to fix my key fobs. Service was fast.
12/19/2025
Brenda, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
Jihad K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/21/2025
Very Good, but I returned my old lease to your dealership and until now you did not inform GM Financial. Please advise
ALI JOMAA
11/24/2025
Jihad, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DEARBORN HEIGHTS, MI
Mohamed Z|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/25/2025
Amazing
11/25/2025
Mohamed, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CANTON, MI
Alan V|2025 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Everything worked as promised, most timely service I ever had
12/6/2025
We are so happy to read such a great review about LaFontaine Chevrolet Plymouth! We hope to see you soon!
NORTHVILLE, MI
Bryan S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/10/2025
Henny was awesome to deal with. Most of the deal was completed through email/text which I love he was able to accommodate that way.
MATTHEW HENSLEY
12/11/2025
Bryan, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Carmen O|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/10/2025
Communication was terrible. I understand that a part was needed for my car but no one was calling me to let me know what was going on. Someone was supposed to call me with a quote. They never did. I had to call and ask. No one let me know what the progress was. I had to call and ask. No one let me know my car was ready. I had to call and ask. When I call to ask about my car, it's magically ready. My car was kept 2 and a half weeks. The real kicker is that my car was cover completely in snow like it had just been sitting for days. I literally had a rental car for 2 weeks and it's no communication on the dealerships end.
12/11/2025
Carmen, we regret to hear that you had this experience with us. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
WESTLAND, MI
Nancy T|2026 Chevrolet Equinox
Confirmed Sales Customer
12/17/2025
Dan &Austin were so very kind and listened to my needs.
DANIEL PROVENZOLA
12/18/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! If you have any further questions, please give us a call. We're always happy to help!
LIVONIA, MI
Daniel M|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/18/2025
Awesome fast service
DETROIT, MI
Michael M|2026 Chevrolet Blazer
Confirmed Service Customer
12/19/2025
vehicle was picked up, loaner vehicle left and service was performed very quickly. While vehicle was being serviced, notifications were sent out keeping me updated on progress. Special thanks to Rocky and Olivia for their professionalism and customer support!
12/21/2025
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We hope you have a great day!
CLARKSTON, MI
Nancy N|2025 Chevrolet Trax
Confirmed Service Customer
12/2/2025
👍
12/2/2025
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
WESTLAND, MI
Donald B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/12/2025
Easiest buying experience ever! Dan was fantastic. Delivered our new truck right to our front door!
DANIEL PROVENZOLA
12/12/2025
Donald, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MACOMB, MI
Karl R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/15/2025
Appointment was made for 9:00 am and kept for a recall and the work was completed in less than a 1/2 hour.
12/15/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
LIVONIA, MI
Theresa A|2024 Buick Encore GX
Confirmed Service Customer
12/16/2025
Easy drop off procedure and pick up procedure. Friendly customer service representative. Very clean facility.
12/18/2025
Theresa, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
PLYMOUTH, MI
Geraldine P|2021 Chevrolet Equinox
Confirmed Service Customer
12/17/2025
LaFontaine personnal are knowledgeable, courteous, professional
CANTON, MI
Charles C|2025 Chevrolet Blazer
Confirmed Sales Customer
12/18/2025
Easy paperwork process. Great car at a good deal
LUCA MUNN
12/19/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Michael V|2014 Chevrolet Volt
Confirmed Service Customer
12/18/2025
nothing to add
12/19/2025
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
PLYMOUTH, MI
Christopher V|2022 Chevrolet Suburban
Confirmed Service Customer
12/18/2025
Staff super friendly, service was quick and efficient.
LIVONIA, MI
Michael G|2016 Chevrolet Tahoe
Confirmed Service Customer
12/18/2025
Service was punctual. After ten years of religious, timely oil changes on my 2016 Tahoe, I never had to pay such a high price ($144). Over the years with service at other Chevy Dealers and oil change facilities the price range was usally between $90-$110. The replaced tire sensor at $220+ seemed very high also. Aside, I also spoke to a salesman, Anel Mujovic, about a new 2026 Tahoe purchase. He was very friendly and professional and presented me with a nice deal to consider. At the end of the day though, I left Lafontaine-Plymouth with a with sour taste in my mouth.
PLYMOUTH, MI
Zaenab A|2026 Chevrolet Trax
Confirmed Sales Customer
12/19/2025
Was a great experience. Hussein Harb helped make the experience so easy was very professional and knowledgeable
HUSSEIN HARB
12/22/2025
Zaenab, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
DEARBORN HEIGHTS, MI
Kelsey C|2024 Chevrolet Traverse
Confirmed Service Customer
12/9/2025
Very professional, friendly, and timely!
12/10/2025
Kelsey, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Mark R|2026 Chevrolet Equinox
Confirmed Sales Customer
12/9/2025
Our sales woman, Tyler was very professional very happy with our service and her professionalism
TAYLOR LANG
12/10/2025
Mark, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!
SHELBY TOWNSHIP, MI
Tamika N|2020 Chevrolet Blazer
Confirmed Service Customer
12/9/2025
John in service was excellent! He was very welcoming and kind. I received timely updates/videos which was very much appreciated. One thing that would have helped a bit more is if there were more loaners to offer customers if our vehicles have to remain at the dealership. This is out of John's control, he did everything to get my vehicle back to me asap! I would also like to mention the rest of the team in service was also helpful and very kind. Thank you all
GARDEN CITY, MI
Stephen C|2021 Chevrolet Tahoe
Confirmed Service Customer
12/9/2025
My Service rep (Charles) was excellent! Very friendly, polite and professional. Made sure I was informed of progress and if I had any questions.
PLYMOUTH, MI
Scott M|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/24/2025
They did an excellent job getting it done in a timely basis. The only thing I was disappointed about was they didn’t wash the car and they typically do.
12/25/2025
Scott, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (734) 228-4706 when you have a chance. Thank you, and we look forward to hearing from you.
LIVONIA, MI
Abhay S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/24/2025
Excellent salesman
MATTHEW HENSLEY
12/25/2025
Abhay, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Sayed A|2026 Chevrolet Traverse
Confirmed Sales Customer
12/24/2025
SETH CLAYTON WAS VERY HELPFUL AND KNOWLEDGEABLE. HE GOT US WAHT WE WERE LOOKING FOR AND WE GOT AN AWESOME NEW CHEVYROLET 2026 TARVERSE RS. WE COULD NOT HAVE BEEN HAPPIER WITH ANY OTHER VEHICLE. THANK YOU, SETH,
SETH CLAYTON
12/24/2025
Sayed, thank you for your kind review; we are happy to pass along your comments to Seth here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Rani M|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/25/2025
The best Chevy dealer in Michigan hands down, amazing service, I never have to worry about my vehicle at all ...the most trustworthy too! I actually got my vehicle from feldman and they are poor in every area besides sales...but Lafontaine has been a true breath of fresh air considering whay i went thought this past spring/summer 2025 with all my vehicle warranty issues and major repair...Emily who was my service advisor in all of that was amazing and went above and beyond...I was waiting on GM to send me a review to say so many good things about her but i never got the email...so i am doing it now....She is 10 star and I will never forget her... she is why I came back for my routine oil change and my service advisor was amazing too he was so kind and made everything so easy and stress-free! Emily you give me hope that in the world no matter how crazy there are still great people left and that good service is still possible ...you are such a great person ...keep on doing a great job !
1/1/2025
Rani, thank you for your kind review; we are happy to pass along your comments to Emily here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WIXOM, MI
Rene T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/15/2025
Great customer service, very satisfied customer. Will continue to return for future vehicles
DANIEL PROVENZOLA
12/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
BERKLEY, MI
Robert K|2022 Chevrolet Blazer
Confirmed Service Customer
12/16/2025
I’ve had two experiences with other Chevy dealerships in the past year and this was by far the best.
12/17/2025
Robert, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
REDFORD, MI
Scott R|2023 Chevrolet Tahoe
Confirmed Service Customer
12/24/2025
I went in for a scheduled Oil Change and Tire Rotation. When I picked up the Vehicle, I checked my tires to verify the Rotation was completed, and it was not. The service advisor was apologetic and took the car back and rotated the tires himself, but, I am disappointed that it was not completed as promised and that it was found when I double checked the dealers work. It makes me wonder what other work is not getting done by this dealership.
12/24/2025
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
David G|2025 Chevrolet Blazer EV
Confirmed Service Customer
12/24/2025
There was good communication along the whole process. The repairs were done correctly the 1st time.
12/24/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
GARDEN CITY, MI
Stephanie C|2026 Chevrolet Trax
Confirmed Sales Customer
12/24/2025
Car came with scratch in windsheild
BENJAMIN BUDNIK
12/24/2025
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Vedran Karahusic General Manager vkarahusic@lafontaine.com
ALLEN PARK, MI
Dillon H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
12/29/2025
I’m a repeat customer of the LaFontaine Chevrolet dealership and this is my second truck through Ben Budnik. The entire process was very smooth once again! I was over miles in my current lease and Ben was able to get me into a new lease. Ben made sure that all of the paperwork and documentation was easy to sign/fill out, in addition to, getting me approved for Tier 1 credit leasing options! I love my new truck and will for sure be a repeat customer of Ben’s and of the LaFontaine dealership. Thanks Ben!
BENJAMIN BUDNIK
12/30/2025
Dillon, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALLEN PARK, MI
Rachel F|2026 Chevrolet Traverse
Confirmed Sales Customer
12/13/2025
Steve was great with finding a car as close to what I was looking for and to assure that I could wait an additional week before purchasing as I was waiting to receive the payout from insurance from my other vehicle being totaled.
STEVEN LARICHE
12/14/2025
Rachel, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
LIVONIA, MI
Dashonna E|2023 Chevrolet Tahoe
Confirmed Service Customer
12/23/2025
Great Service
12/24/2025
Dashonna, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
REDFORD, MI
Kelly C|2023 Chevrolet Traverse
Confirmed Service Customer
12/23/2025
We unexpectedly got a flat tire that was not repairable! Olivia Messina was able to get us in immediately upon calling and had our car fixed up and back on the road in no time at all!
CANTON, MI
Mandeep A|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/23/2025
Went in for tire rotation, staff was very friendly and took care of me for others issues as well
12/24/2025
Mandeep, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Kenneth M|2025 Chevrolet Tahoe
Confirmed Service Customer
1/1/2026
Olivia was great!
1/2/2026
Kenneth, thank you for your kind words and this wonderful review! We hope to see you soon!
NORTHVILLE, MI
Mark T|2026 Chevrolet Equinox
Confirmed Sales Customer
1/6/2026
NA
DANIEL PROVENZOLA
1/6/2026
Mark, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
BEVERLY HILLS, MI
Jason B|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/8/2026
Alexis provided a first class experience. I would highly recommend him and the team at LaFontaine Chevy in Plymouth.
ALEXIS RIVERA GOMEZ
1/8/2026
Jason, thanks for highlighting our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FENTON, MI
Ronald J|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/8/2026
Olivia is the best. It is probably my last time I will coming to this dealership. I recently lost my job and we will have to go to one car once my lease is up on my truck. I will miss Olivia and all of you at LaFontaine. Thanks for all that you have done.
1/8/2026
Ronald, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
VAN BUREN TOWNSHIP, MI
Jeremiah H|2026 Chevrolet Trax
Confirmed Sales Customer
1/8/2026
Very clean establishment, all the workers very very friendly and I had absolutely no issues with service and in the process of obtaining my new lease
JASON PANGMAN
1/9/2026
Jeremiah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Berjouhe S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/19/2025
Hussein was awesome. From communication, to honesty, a to z
HUSSEIN HARB
12/22/2025
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
STERLING HEIGHTS, MI
Melissa J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/20/2025
Great experience overall
AMAR HALITOVIC
12/22/2025
Melissa, thank you so much for your high rating. Until the next time we meet, take care!
WESTLAND, MI
Joseph K|2024 Chevrolet Equinox
Confirmed Service Customer
1/8/2026
The service representative was not prompt or stay on top of my car maintenance service. I was told my oil change would take approx 1 hour and my rep would come get me when my car was ready. After 1 1/2 hours later I poked my head outside and saw my car parked outside and looked like it was ready. I went to the service rep who did not even remember me or what I was at the dealership for. When I told him my car should be ready from an oil change he could not find my invoice and after 10 minutes he finally said it was ready. So he never followed up on it the whole time I was there. I my opinion he did a poor job of servicing my needs.
CANTON, MI
Emil A|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
1/12/2026
Anel did a great job!
ANEL MUJOVIC
1/13/2026
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TROY, MI
Carlos C|2026 Chevrolet Trax
Confirmed Sales Customer
1/16/2026
I recently purchased a Chevy Trax from the Lafontaine , Plymouth dealership. I thought I gave the salesman the GM Employee Discount code AND the GM Employee Appreciation Code. As it turns out, only one was applied. The GM Employee Discount When signing the paperwork, I was told all discounts were applied and just took the salesman word for it. I was not given a breakdown of the discounts in my paperwork. I was not told specifically what discounts were applied, or what the amounts where. I was in a hurry, so I assumed everything was applied accordingly. As it turns out, they did NOT apply my GM Employee Appreciation Code, which , as it turns out, is an additional $750 off Now, I assumed your salesman knew all the available incentives. The GM Employee Appreciation Code is nothing new. It's been around for a long time. So, if the salesman didn't have the number, why wouldn't they tell me ( as a NEW GM employee ) what incentives I can get. I contacted the salesman and was told that all the paperwork was sent in and funded and there was nothing he can do. He offered me a gas card for my trouble. However, it is nothing near the $750 I would have saved on the car. How can we make this right? We are talking $750. That is a lot of money for a single father. Carlos Cabrera 734-546-7240
LUCA MUNN
1/16/2026
Carlos, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us when you can so we can address this situation directly. Thank you and have a great day. Vedran Karahusic General Manager vkarahusic@lafontaine.com
CANTON, MI
Shannon P|2022 Chevrolet Equinox
Confirmed Service Customer
12/24/2025
John Louis was very nice and knowledgeable. He tried troubleshooting the problem before sending it back to be repaired again. I know my car issue had nothing to do with the dealership and the Staff especially John Louis and Ron our sales guy were very kind and empathetic to the situation. They went above and beyond to take care of me.
12/25/2025
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Joe P|2024 Chevrolet Equinox EV
Confirmed Service Customer
1/1/2026
took it in to get a software recall corrected and had normal service done at same time. pleased that vehicle was ready to go much sooner than i expected. one small item that always seems overlooked - when you do scheduled service (rotate tires) confirming proper inflation is at recommended pressure never seems to be done. this has happened before and don't understand why? I knew pressure was low given temps but figured i didn't needn't to inflate since i was taking it in for service and it would be corrected. is this something i need to ask be done when i go in for normal service?
1/2/2026
Joe, thank you for taking the time to leave us feedback about your experience with us. Here at LaFontaine Chevrolet Plymouth, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact us to discuss ways we can better serve you in the future. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Michael R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/1/2026
Friendly customer service
1/2/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Michael F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/6/2026
It was amazing thanks to Joe!!
JOSEPH KASSEES
1/6/2026
Michael, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WESTLAND, MI
John L|2006 Buick LaCrosse
Confirmed Service Customer
1/12/2026
Amazing staff, amazing service! Travis Richardson and Daniel Iacopelli are a great duo. Super handsome too.
CANTON, MI
David H|2026 Chevrolet Equinox
Confirmed Sales Customer
1/12/2026
Excellent service extremely helpful
DANIEL PROVENZOLA
1/13/2026
David, we are very happy to have provided you with such a positive experience! We hope to see you soon!
PLYMOUTH, MI
April K|2021 Chevrolet Equinox
Confirmed Service Customer
1/19/2026
I came to the dealership with a warning light and was serviced the same day. I was kept apprised throughout my visit and left with the issued addressed. Thank you!
1/19/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
Jason B|2026 Chevrolet Suburban
Confirmed Sales Customer
12/26/2025
Well done. Quick to agree and then speedy sale process
MATTHEW HENSLEY
12/26/2025
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet Plymouth
PLYMOUTH, MI
Sean T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/26/2025
One of the best experiences I've had. The salesman I worked with Lalo Gomez was extremely helpful. He answered any questions I had and was super detail oriented. Especially when it came to the test drives. He was patient and took time to explain the details and features of each vehicle I was interested in.
MATTHEW HENSLEY
12/27/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
NORTHVILLE, MI
Wafa H|2021 Chevrolet Tahoe
Confirmed Service Customer
12/26/2025
The service was quick, professional, and well- organized. Waiting area was clean and comfortable. Overall, satisfied and would come back again.
NORTHVILLE, MI
Jessica W|2026 Chevrolet Equinox
Confirmed Sales Customer
1/7/2026
I had a wonderful experience! I dread shopping for a vehicle like a lot of people but especially as a woman it can be more challenging. I had been shopping for about 6 weeks and test drove a few vehicles at different dealerships. I seen two vehicles online that I like and scheduled a test drive for both. As soon as I walked in I felt comfortable, the atmosphere and vibe at this dealership is the best I’ve ever been in.Great experience from beginning to end. My salesman Dan was great as well as the other agent Austin who was assisting him.The lady in the finance department was wonderful as well as the woman who sat in my new car with me for 15 plus minutes making sure I had everything set up. She even helped me with the removal of my dash cam in the vehicle that I traded in. I couldn’t remove it and she had me pull my car into the service center to have them remove it. Fantastic service in every department! Highly recommend this dealership! I’ll definitely be coming back here again for my next purchase!
DANIEL PROVENZOLA
1/7/2026
Jessica, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
ALLEN PARK, MI
Manny C|2023 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Very good and quick service
1/7/2026
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
CANTON, MI
Terri B|2025 Chevrolet Trax
Confirmed Service Customer
1/10/2026
Easy and Friendly service
CANTON, MI
Keith C|2026 Chevrolet Blazer
Confirmed Sales Customer
1/15/2026
Luca was great ....
LUCA MUNN
1/16/2026
Keith your satisfaction is our top priority. Thank you again for choosing LaFontaine Chevrolet Plymouth and we hope to see you again.
PLYMOUTH, MI
Cindy C|2024 Chevrolet Trax
Confirmed Service Customer
12/12/2025
Good
12/12/2025
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
CANTON, MI
Lindita A|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/22/2025
Went exceptionally well. The service was excellent. The process was clear and simple.
AMAR HALITOVIC
12/23/2025
Thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
DEARBORN, MI
Vlatko M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Amar was very knowledgeable, honest and great to work with
MATTHEW HENSLEY
1/1/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MACOMB, MI
Mark M|2025 Chevrolet Blazer
Confirmed Sales Customer
1/13/2026
Buying process went very smooth. Was able to sign the documents online that expedited my time in the dealership.
MATTHEW HENSLEY
1/13/2026
Mark, thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
Carmine P|2024 Chevrolet Blazer
Confirmed Service Customer
1/20/2026
friendly and quick to service my car
1/21/2026
We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet Plymouth
LIVONIA, MI
Rebecca H|2025 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
the gentleman who helped me this time was not my usual contact, but he was delightful. I hate I forgot to ask him his name, but he took care of business on a REALLY busy day. I appreciated his realness, humor and vibes!
1/21/2026
Rebecca, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
DEARBORN HEIGHTS, MI
Sara G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/20/2026
Dan Provenzola was so easy to work with! He found me the right truck for the best price! He made the buying process simple and stress free! I highly recommend LaFontaine to our friends and family! Their customer service is top notch!
DANIEL PROVENZOLA
1/21/2026
Sara, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
BRIGHTON, MI
Jennifer C|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/20/2026
I was very busy at the shop but they got me taken care of in a respectable amount of time.
1/21/2026
Jennifer, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
FARMINGTON, MI
Keith A|2011 Chevrolet Corvette
Confirmed Service Customer
12/15/2025
Great service, as always.
CANTON, MI
Katie M|2024 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Great service
1/7/2026
We're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
WAYNE, MI
Zack T|2023 GMC Yukon
Confirmed Service Customer
1/7/2026
Car was done quickly and even washed my car. Very friendly staff.
1/8/2026
Zack, we appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SOUTH LYON, MI
Bridget C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/14/2026
My salesman, Nick Nawrocki, always comes thru for me. I loved the 2023 Trailblazer that he found for me so much when my lease ended I wanted another one. And Nick found the perfect 2026 Trailblazer for me. Thanks Rocky!
NICHOLAS NAWROCKI
1/15/2026
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
LIVONIA, MI
Charlotte O|2016 Chevrolet Equinox
Confirmed Service Customer
1/18/2026
Brought my car in for an issue w/the sensors (tire and engine light was lit) engine light was a broken bracket, that was Not a part that your service dpt had the ablity to replace; according to your service person. The car is 10 yrs old & it seems hard to believe that there are No replacement parts for this issue. Being in the Industry for over 40 yrs as a supplier, we have had to produce parts that were over 15yrs old and we never disposed of parts we made for over 20yrs. With that said, your person in service told me that my sensor Was NOT covered by Easy Care and billed me for the work that was done; But In Fact the total work WAS COVERED under my Easy Care coverage!!! She JUST FAILED TO CHECK!!! Thanks to Nate your Guy in sales, after comming to look at a vehicle on Saturday we spoke about my Easy Care Ins. and after looking into the policy Myself, My Car WAS Covered and so you OVER CHARGED me about $500.00!!! I wanted to Speak to the manager about this; But one her co-workers ran interference for her. Right Now, I Have NO intention of returning to Your Dealership!!! If My mechanic finds the broken bracket replacement NEW and for Sale @ a reputable parts company there will be more than this going out on the internet from me. Tell Your people to get their ACT Together!!!
1/19/2026
Charlotte, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at 734-228-4752. We look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Maria N|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/23/2026
Estoy muy contenta con el nuevo arrendamiento de la camioneta Trailblazer. Es fácil de manejar y es excelente la altura de la camioneta para manejar en la nieve. Muchas gracias a todo el staff que participó en este trámite. Todo me lo hicieron más fácil y Amar fue muy amable.
AMAR HALITOVIC
1/25/2026
¡Gracias! Siempre nos gusta saber de nuestros clientes y nos alegra que haya tenido una experiencia tan positiva con nosotros. Valoramos mucho su preferencia y esperamos su próxima visita.
WESTLAND, MI
Jeremy H|2024 Chevrolet Malibu
Confirmed Service Customer
12/31/2025
Well the guy that checked me was extremely nice and I did like the video you all do. Seems like you all care
1/1/2026
Jeremy, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Haleigh C|2025 Chevrolet Blazer
Confirmed Sales Customer
1/23/2026
Ron was outstanding to work with. He listened to my situation and did everything to make sure I left with a car that for my needs. He went above and beyond to ensure that I had exceptional service. I will absolutely recommend him and LaFontaine!
RONALD PROVENZOLA
1/23/2026
Haleigh, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Ryan C|2024 Chevrolet Traverse
Confirmed Service Customer
1/23/2026
Vehicle was gone for an extended time without any communication unless I called the dealership. No information on the issue, loaners, pickup options etc. Over 2 weeks with me making 3 calls and the dealership not calling once. Car came back dirty as well (interior) People I spoke with were nice, issue seems to be resolved, and the team were all nice people.
1/23/2026
Ryan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Michael G|2025 Chevrolet Traverse
Confirmed Service Customer
1/23/2026
When i got back in my brand new car there was oil and dirt all over the steering wheel and shifter. Also a greasy hand print on my hood and the wheel lock case was covered in dirt and oil just thrown on my passenger seat
FARMINGTON HILLS, MI
George K|2026 Chevrolet Equinox
Confirmed Sales Customer
1/23/2026
My salesperson, Steve LaRiche, did an excellent job in meeting our needs.
STEVEN LARICHE
1/23/2026
George, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Ronald L|2026 Chevrolet Equinox
Confirmed Sales Customer
1/27/2026
Took longer than expected, otherwise it went fine.
THOMAS BEMER
1/29/2026
We appreciate you taking the time to leave us this feedback. Here at LaFontaine Chevrolet Plymouth, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact us to discuss ways we can better serve you in the future. Vedran Karahusic General Manager vkarahusic@lafontaine.com
NOVI, MI
Ahmad K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/27/2026
My experience at your dealership was great. The staff was friendly, professional, and made the process smooth and easy.
HUSSEIN HARB
1/28/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
Mary F|2025 Chevrolet Blazer
Confirmed Service Customer
1/19/2026
My experience was good. They changed my oil, rotated my tires, did an all over check. Then washed my car while I waited in the lounge. It was great.
WESTLAND, MI
Chris V|2017 Chevrolet Malibu
Confirmed Service Customer
1/23/2026
It was a lukewarm experience. The service reps did what they were supposed to do. But I had a complaint about an alarm. I got which was tire monitor system and they didn’t tell me what might’ve caused the alarm. They just said the light was gone. Less than informational. Also, I noticed in my in my invoice in the Service write up that someone had declined getting new tires because the treads are getting low. They did not bring that up to me. And I did not decline it personally. I would’ve declined it at that time, but that’s not the point I don’t know who declined it. It made it seem like it was the owner. So I did not feel like a family member being taken care of.
1/24/2026
Chris, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
CANTON, MI
Dusko K|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/23/2026
Very friendly.
CANTON, MI
Elaine L|2025 Chevrolet Trax
Confirmed Service Customer
1/29/2026
Went in to get rear rotars replaced, not even 2 weeks later they were rusted out. Despite having a 12k mi warranty dealer refused to replace them. I had to have a loaner they ‘only had’ EVs which is a huge inconvenience for me being a single mom in an apartment without chargers nearby. They kept my car 13 days , it wasn’t even looked at until 7 days after drop off. Horrible dealership, LaFontaine is the worst this isn’t even my first time having issues with them. Their negligence gives Chevy a bad name. I might go back to Suzuki after this experience.
PLYMOUTH, MI
Gary H|2024 Chevrolet Equinox
Confirmed Service Customer
1/29/2026
Service department was well below average. Wrong replacement part ordered, then painter didn’t show up, then technician went home. Communication with Owen was not good. Waited on the phone for half an hour to speak with service manager, only to be told he was in a meeting and would call us back. He never did. We are done with LaFontaine.
LIVONIA, MI
Mark U|2019 Chevrolet Equinox
Confirmed Service Customer
1/30/2026
I visited the dealership because my car battery was seven years old and needed to be replaced. I had first gone to a local retailer that advertises free installation, but they wouldn’t install a battery for my car model. I was pleasantly surprised that the dealership’s price for both the battery and installation wasn’t significantly higher than buying the battery from the retailer. The staff was friendly, helpful, and straightforward. I appreciated that they didn’t try to upsell me on anything and focused on the work I requested. Despite how busy they were, the entire process took about an hour. The lobby was clean and comfortable, with coffee available, and I was able to sit and get some work done on my laptop while I waited. I was also glad that I could call in and get a same‑day appointment. Their website scheduling system was a bit wonky, but booking over the phone was quick and easy. Overall, it was a smooth and positive experience, and I’m happy with the service I received.
PLYMOUTH, MI
Jill W|2024 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Service rep was wonderful (Olivia) and as busy as the department was, they got my car through in a timely manner.
1/21/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
James E|2025 Chevrolet Equinox
Confirmed Service Customer
1/23/2026
Professional, pleasant waiting area, courteous staff.
BELLEVILLE, MI
Nick Z|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/26/2026
Olivia is awesome helpful was able to get me in and out quock
1/27/2026
Nick, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! We sincerely value your business and look forward to your next visit!
LIVONIA, MI
Nihad A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/28/2026
Fast and friendly people
MATTHEW HENSLEY
1/29/2026
Thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, LaFontaine Chevrolet Plymouth
DEARBORN HEIGHTS, MI
Philip S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/28/2026
I am disappointed by my trip into Lafontaine yesterday. Only one of the three items I mentioned on the phone when scheduling the appointment was looked at. The first was an oil change, for which I was duped into a premium service including a $30 oil supplement. This was not at all discussed and I would have immediately declined. I will admit some of the blame because I’m sure it was in the fine print before I signed. I just think it’s greasy to not mention something like that verbally beforehand. I was also denied usage of my coupon before I paid because I didn’t mention it when I first came in, that is what ticked me off the most. Second, I scheduled the appointment also asking for help with a check engine light. This is preventing me from using remote start. I understand that it can take a couple weeks to order a new sensor, but I was told a technician could take a quick look at it to clear the code, although it may only be temporary. When I received the truck back, the person helping me had no idea about the issue. Last, I have been dealing with a bad rattle in the rear headliner. When I got my first oil change over the summer, I was told they were too busy and to bring it back over the winter. Once again, it was not even looked at.
1/29/2026
Philip, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to turn your experience around. Please reach out to us at 734-228-4752 at your earliest convenience to discuss how we can turn this experience into a positive one. Service Manager Travis Richardson trichardson@lafontaine.com 734-228-4752
PLYMOUTH, MI
Eric S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/30/2026
The service at the dealership was quite slow. I signed up for an oil change with a drop off time of 3:30. I did not get out of there until after 5 o'clock. I did have an add on for a fuel system treatment. I was told this was $73 and to my surprise, it ended up around $154. I also had my tires rotated. After driving about 15 miles on I275, reaching speeds of 70mph, I noticed something did not feel right. When I finally pulled over due to feeling a vibration while turning in a round-about, I found out one of my tires had the lug nuts loose. By loose, I mean I turned them by hand about a half an inch before they even touched the rim. Upon checking the other rims, all of them had lug nuts that I could tighten with the lug wrench. I am EXTREMELY lucky I did not lose my tire and get in an accident!!! I am lucky I actually pay attention to how my vehicle feels and have the knowledge to fix it myself. VERY DISAPPOINTING to say the least!
COMMERCE TOWNSHIP, MI
Anthony S|2026 Chevrolet Traverse
Confirmed Sales Customer
1/5/2026
Great customer Satisfaction
TAYLOR LANG
1/6/2026
Anthony, your satisfaction is important to us, so we want to sincerely thank you for choosing LaFontaine Chevrolet Plymouth and we hope to see you again soon!
WYANDOTTE, MI
Louis J|2021 Chevrolet Bolt EV
Confirmed Service Customer
1/25/2026
I was told what needed to be done and approximately how much it would cost. Then they drove me home. When my car was ready they picked me up and took me back to the dealership. The amount was a bit less that originally quoted...yay!
1/26/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PLYMOUTH, MI
William C|2022 Chevrolet Blazer
Confirmed Service Customer
1/28/2026
Olivia is great to work with.
1/29/2026
William, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
WESTLAND, MI
Samuel R|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/29/2026
Fast and efficient. Great customer service and did a great job to find the configuration I was looking for.
SALINE, MI
Michele F|2026 Chevrolet Trax
Confirmed Sales Customer
1/29/2026
My experience in purchasing a new vehicle at LaFontaine Chevrolet was seamless. Dan Provenzola put me in the exact vehicle I was hoping for and matched my price! It was a win-win. His professionalism — as well as that of other staff at LaFontaine — made this car buying experience exceedingly easy and pleasant. I have recommended LaFontaine Chevrolet to others. I know I'll be back.
NORTHVILLE, MI
Jeffery R|2020 Chevrolet Traverse
Confirmed Service Customer
1/31/2026
Communication could use some improvement. I understand things happen but keeping the customer informed is helpful.
CANTON, MI
Carlos S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/31/2026
Excellent service from Luis, I feel so happy with my new car
SAGINAW, MI
Terri P|2024 Chevrolet Trailblazer
Confirmed Service Customer
1/31/2026
Great customer service
WESTLAND, MI
Petra H|2022 Chevrolet Blazer
Confirmed Service Customer
2/4/2026
Service was fast , friendly personal .
CANTON, MI
John S|2026 Chevrolet Equinox
Confirmed Sales Customer
2/6/2026
Excellent experience. Steve LaRiche was responsive, knowledgeable, efficient and personable. He made the purchasing process very easy. When the time comes around for my next vehicle purchase, without question, I will return to Steve LaRiche and LaFontaine Chevrolet in Plymouth.
LIVONIA, MI
Orestes H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/10/2026
Excellent service, the agent was very helpful and friendly, service was performed in time.
ALLEN PARK, MI
Douglas M|2025 Chevrolet Equinox
Confirmed Service Customer
2/2/2026
Very good service on my first oil change. I was told it would take an hour and I drove out in about one hour. Your service technician Olivia is very nice and knows what she is doing.
CANTON, MI
Morgan B|2019 Chevrolet Traverse
Confirmed Service Customer
2/2/2026
On Friday, January 23 I took my 2019 Chevy Traverse to have my front exhaust pipe replaced, for free per the special coverage (not a recall, but similar) When they looked at it intially, the dealership told me that because of a bolt that was sheared off at the back of the exhaust, where no leak was occurring, they would have to replace the front pipe AND the catalytic converter, with an estimated cost of $1,900. In addition, they accused my mechanic (who pointed out that I could get the exhaust paid for because it was under the special coverage, and sent me with all appropriate paperwork for that) of breaking the bolt. My mechanic didn't touch that bolt. The only work that had ever been done on my exhaust, three times before, had been at that dealership, when it was Lou LaRiche. I shared the estimate and diagnosis with my mechanic, he said he could fix the bolt, no charge, and he did, in about 10 minutes. No need at all to replace the catalytic converter. I took it back to LaFontaine on Sunday night, for them do the work I initially requested on Monday. When the tech sent me the video of the work they would be doing, he called out the replacement of the bolt and thanked me for having it done. The car took all day, even though we dropped it off the day before (there was a snowstorm, I get it, but please communicate). We had to keep calling to see if it was ready. Finally at 5:50, they said it was. They close at 6:00. We said we'd be right there. If we hadn't called, it would have been a whole day before they let us know it was ready. Bottom line: This was a terrible experience. The people spoke kindly, but the actual service was a deep disappointment. I cannot believe they were going to charge me money I don't have to replace a part that was not broken. That's unconscionable. Thank goodness I have a good and honest mechanic I was able to speak with and get proper advice from. I will never bring my car back to this location.
PLYMOUTH, MI
William B|2025 Chevrolet Equinox
Confirmed Service Customer
2/11/2026
They did the oil change as I would expect. They also listened to my concern with the Equinox not going into reverse on an incline. However, they did not offer a solution.
LIVONIA, MI
Heather T|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
2/16/2026
My salesman was and still is great. When scheduling and checking in at service department my experience is great. However this last service on my truck was subpar. I feel they did the bare minimum. Rotated my tires but didn’t reset it in my trucks system, so now my low tire pressure is reading the wrong tires. My valve stem covers were “ceased on” so the tech did not properly inflate all my tires. You’d think a mechanic of sorts would be able to troubleshoot such a problem with some wd40 a pair of needle nose pliers and a wrench. That’s all it took for me to do it. When someone doesn’t reset the oil pressure in the system on my truck did they even change the oil? I sure hope so.
LIVONIA, MI
Ava A|2020 Chevrolet Equinox
Confirmed Service Customer
1/23/2026
Owen was a fantastic help through the whole process! Will be bringing my car back for any future repairs.
1/25/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CANTON, MI
Collin K|2026 Chevrolet Equinox
Confirmed Sales Customer
1/23/2026
Amar was easy to communicate with, very responsive and had everything ready to go. In and out in just a few minutes.
AMAR HALITOVIC
1/23/2026
Collin, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Edgar J|2026 Chevrolet Equinox
Confirmed Sales Customer
1/23/2026
Rocky did a great job when selling us our new 2026 Chevy Equinox. Looking forward to working with him in the future.
NICHOLAS NAWROCKI
1/23/2026
Edgar, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Dean B|2025 Chevrolet Blazer
Confirmed Service Customer
1/23/2026
work was done quick and effient, thanks for the service
CANTON, MI
Carmen O|2013 Chevrolet Equinox
Confirmed Service Customer
2/9/2026
Older vehicle needed overall maintenance
WESTLAND, MI
John R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/12/2026
My Sales woman was amazing. She reached out to help me get a great deal on a new lease. Allyssa Hollo was never pushy and put me first in the deal. One of the best transactions I have ever had great Job and thank you,
PLYMOUTH, MI
Marty R|2020 Chevrolet Traverse
Confirmed Service Customer
2/17/2026
My car was repaired exceptionally well.
CANTON, MI
Leonard W|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/17/2026
Jacob was our amazing salesman. He was patient, no pressure and got us into exactly the vehicle we wanted. We found, test drive, purchased and drove home with our vehicle on a Saturday.
REDFORD, MI
Daniel W|2025 Chevrolet Blazer EV
Confirmed Service Customer
2/20/2026
LaFontaine Plymouth is by far the best service that I have ever had - regardless of manufacturer and I have had a lot of cars in the past. I purposely drive out of my way to get my car serviced here because of the great and friendly service that I get each and every time I am there. Well done team and thank you for what you do!
MILFORD, MI
Mandell C|2023 Chevrolet Suburban 1500
Confirmed Service Customer
3/4/2026
Very pleasant environment.
3/6/2026
Mandell, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
SOUTHFIELD, MI
Marsha S|2026 Chevrolet Trax
Confirmed Sales Customer
1/27/2026
I had a wonderful experience with my salesman Dave Mason. He’s always friendly and makes sure that he understands my needs.
DAVID MASON
1/27/2026
Marsha, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
John-Mark C|2025 Chevrolet Equinox EV
Confirmed Service Customer
2/3/2026
The staff were very friendly, and when I called inquiring about how the status of my vehicle, the person talked to the manager and was able to get my vehicle done by the next day.
HOWELL, MI
Edgar J|2023 Chevrolet Blazer
Confirmed Service Customer
2/3/2026
Olivia and the Service Department did a GREAT JOB!
NORTHVILLE, MI
Jarnail S|2019 Chevrolet Equinox
Confirmed Service Customer
2/5/2026
Not satisfied
CANTON, MI
David W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/6/2026
I was recommended to come to this dealership. I have been a ram truck guy for a very long time now. I had two salesman that helped me get into a Chevy truck that I love. I recommend this dealership 100%.
YPSILANTI, MI
James L|2022 Chevrolet Blazer
Confirmed Service Customer
2/6/2026
Dropped off my Chevy Equinox for an oil change and tire rotation and it was ready to go in about an hour. Quick and easy.
LIVONIA, MI
Mohamad H|2026 Chevrolet Trax
Confirmed Sales Customer
2/6/2026
As always great deql, smooth process
DEARBORN, MI
Chad B|2023 Chevrolet Trailblazer
Confirmed Service Customer
2/19/2026
Service manager took care of me like I was his family!!
PLYMOUTH, MI
Marshall G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/4/2026
Very easy to say business with.
MATTHEW HENSLEY
3/6/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
LIVONIA, MI
James D|2026 Chevrolet Equinox
Confirmed Sales Customer
3/4/2026
Matt did an outstanding job of making my lease experience an excellent one. He set up all the appropriate steps to complete the lease. I will definitely be returning for my next lease.
MATTHEW HENSLEY
3/6/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
CANTON, MI
Mark M|2026 Chevrolet Colorado
Confirmed Sales Customer
3/4/2026
Riley is great! The whole team at LaFontaine made my experience the easiest car buying experience I have ever had!!
BENJAMIN BUDNIK
3/6/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Michael C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
2/1/2026
Ricky was great to deal with as well as the rest of the LaFontaine people.
CANTON, MI
Jeffrey H|2026 Chevrolet Equinox
Confirmed Sales Customer
2/2/2026
Outstanding service all around.
WEST BLOOMFIELD, MI
Luo X|2026 Chevrolet Trax
Confirmed Sales Customer
2/4/2026
Great experience. This is my the 3rd.car from them!
BLOOMFIELD HILLS, MI
Bart T|2024 Chevrolet Blazer EV
Confirmed Service Customer
2/6/2026
Good communication and quick resolution of 3 recalls within one day. Disappointed that vehicle was not washed for pickup and upon locating it in the parking lot, driver window was left down overnight in near 0 temperatures.
plymouth, MI
Elmer M|2023 Chevrolet Traverse
Confirmed Service Customer
2/12/2026
Everything was quick tidy and professional great service
LIVONIA, MI
Eileen S|2020 Chevrolet Equinox
Confirmed Service Customer
2/16/2026
My appointment was on schedule despite the many other customers who came earlier! The work was done within an hour! I would have liked a nice Car Wash, which was not completed.
LIVONIA, MI
Sharon G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
2/19/2026
It was great the people were all happy and laughing with me cause l was happy l got a great deal thanks to Dan and his wife and they got my friend a great deal also l am very satisfied and l am telling everyone about the deal l got and am going to send them to you l am very excited and happy with my deal
LIVONIA, MI
Timothy H|2026 Chevrolet Equinox
Confirmed Sales Customer
2/19/2026
We had a really good experience with our sales guy Matt Henny
COMMERCE TOWNSHIP, MI
Michael S|2023 Chevrolet Colorado
Confirmed Service Customer
2/25/2026
The previous inspection of the front brake pads was within safe limits and another inspection of the same pads showed a worn out condition. The first technician measured the pads incorrectly.
LIVONIA, MI
Thomas S|2024 Chevrolet Trax
Confirmed Service Customer
3/6/2026
Everything went smoothly.
3/7/2026
Thomas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLYMOUTH, MI
John S|2022 Chevrolet Equinox
Confirmed Service Customer
3/6/2026
Alivia was awesome. Excellent customer service. Very professional.
3/7/2026
John, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We do hope we can be of assistance in the future. Take care!
CANTON, MI
Dennis F|2021 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
Lube, oil and filter. Did not rotate tires. Said age of tire prohibited the rotation (2021 Equinox 28456 miles). Who made that determination? After complaining they rotated tires. Had to wait additional 35minutes for this.
1/22/2026
Dennis, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact us at (734) 228-4706 when you have an opportunity, and we will be more than happy to try and turn your experience around.
CANTON, MI
Luca M|2008 Chevrolet Suburban
Confirmed Service Customer
1/21/2026
Completed in a timely manor
LIVONIA, MI
Spencer K|2024 Chevrolet Blazer
Confirmed Service Customer
2/3/2026
Great customer service and great coffee for waiting area
LIVONIA, MI
Michael H|2021 Chevrolet Traverse
Confirmed Service Customer
2/3/2026
Not very happy first new car I ever bought every time I get oil change oil under the hood. They put the windshield wipers on upside down. To wear, the plastic piece is pointed down that usually throws the snow off the vehicle they left my wheel lug nut in the service bad drove halfway home, decided to check and it wasn’t even in the container that it was supposed to go back in overall just a little sloppy not a good experience
WESTLAND, MI
Karl C|2016 Chevrolet Malibu
Confirmed Service Customer
2/9/2026
This has been the worst service experience I have ever had in my 25+ years as a car owner. Per the recommendation of my local mechanic, I dropped my car off on Sat 1/17 to look into a piston misfire that they detected (they thought it may be covered under my still active Powertrain warranty). I was told it would be looked at by the end of the following week. After not hearing from anyone that week, I had no choice but to come back and pick up a loner car on Fri 1/23 and was told that my car would be looked at the following Tuesday, 1/27. However, despite multiple calls and messages left, I did not hear from anyone that entire week. It wasn't contacted until after my car was finally inspected on Mon 2/2. I was told that the issue was a faulty computer sending an error code that needed to be replaced and was given an estimate of $1000. When I asked the service tech if that would correct the engine misfire he hesitated before agreeing that the mechanic should take another look at it. He got back to me the next day to let me know that they were (no surprise) able to diagnose the misfire and gave me a $600+ estimate to fix it. When I pushed back on whether or not this repair should be covered by the warranty, the tech agreed to look into it for me (I give him credit for this, that was the one positive in this miserable experience). I didn't hear back from him until the end of the next day when he informed me that GM would not cover the repairs I agreed to the estimate that was given. Also, it turns out that the computer issue that the $1000 computer replacement that was initially diagnosed didn't HAVE to be done so I declined that repair. When I went to pick up the car the next day there was an attempt to charge me for 14 days with the loner vehicle. After complaining about the length (it's not my fault it took so long to look at my car, and also not my fault that actual problem was ignored during the initial diagnosis - prolonging this process even further) the service rep offered to lower it to 7 days. I agreed and was then charged an additional 3 percent ($30) simply for paying with my credit card. That's a bush league move that should have been the cherry on top of this nightmare but there's still more! The service rep then pulled the wrong car around for me. After waiting another 20+ minutes the rep returned empty handed and informed me that my car was still idling poorly, which was a secondary concern I had at drop off. Essentially the car was running so poorly that the rep knew I would be unhappy as soon as I got in it. Why would the mechanic have not noticed (or choose to ignore if they did notice) before saying that my car was good to go? This has me questioning the competency of this service department across the board. I agreed to leave my car for further diagnosis after the rep assured me that they would continue to look at it that night (this was about 5pm) and let me know what they found in the morning. He also agreed to not charge me for continued use of the loner vehicle, and promised that I could swap it out for a gas powered vehicle the next day (I could write three more paragraphs about the inconveniences I've experienced with the E vehicle loner). Despite all of this I STILL did not hear from the rep on Friday 2/6 as promised and I'm currently in the dark as to the status of my vehicle as of Mon 2/9 even though I left messages for the rep on 2/6 and 2/7. To summarize: - It took over two weeks for my car to be looked at initially - The actual problem was ignored during the initial diagnosis and I was given a $1000 estimate for repairs that weren't needed - I was presented with hundreds of dollars in ticky-tack charges for a loner I shouldn't have had to pay for to begin with and an asinine credit card payment fee - The car was not in acceptable condition when I picked it up - I have had, and still continue to receive, poor communication about my vehicle status - I still have a terribly inconvenient E vehicle as a loner despite being promised that it would be swapped out for a gas powered car 4 days ago - Despite the fact that I am wiring a review for "service", I am on day 24 without my car My grandfather spent his entire career working for GM. Because of that, owning a GM vehicle was always a point of pride for me. My ongoing experience with LaFontaine not only soured my opinion of them as a dealership (I purchased this car there and leased multiple vehicles from them prior to that), it has me leaning towards not buying a GM vehicle at all in the future - which is not something I ever would have imaged thinking before this. -
CANTON, MI
Samantha R|2026 Chevrolet Blazer
Confirmed Sales Customer
2/22/2026
I rated a 10 because Ben was straight to the point and focused on helping me get exactly what I wanted.. my dream Blazer. He made the whole process simple, efficient, and comfortable, answering all my questions without any pressure. His guidance and attention made me feel confident in my decision and really valued as a customer.
LIVONIA, MI
Eric T|2024 Chevrolet Equinox
Confirmed Service Customer
2/23/2026
My service was excellent. My car was taken in for service earlier than my appointment. I was sent notices regarding the ongoing service along with a video. My service advisor Olivia did a wonderful job of making sure my experience was perfect.
WESTLAND, MI
Jerri N|2026 Chevrolet Trailblazer
Confirmed Sales Customer
2/23/2026
Everyone was very friendly and helpful. A truly welcoming a bunch of folks.
NORTHVILLE, MI
Maria R|2025 Chevrolet Equinox EV
Confirmed Service Customer
2/23/2026
excellent service, Owen was very kind and helpful during the truck repair.
LAKE ORION, MI
Bilal A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/12/2026
Honestly, the service, speed of processing transactions, attention to detail, and accuracy in their work are all excellent. I believe it's the best. Thank you for your kind treatment.
RICHARD NAYLOR
3/13/2026
Bilal, we are glad we could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YPSILANTI, MI
Mac M|2024 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
AI messed up my oil change. Didn't put it in the system
1/22/2026
Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (734) 228-4706 when you have an opportunity, and we will be more than happy to try and turn your experience around.
WAYNE, MI
Ashley E|2026 Chevrolet Equinox
Confirmed Sales Customer
1/22/2026
Quick, efficient
MATTHEW HENSLEY
1/22/2026
Ashley, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
PLYMOUTH, MI
Stephanie M|2024 Chevrolet Equinox
Confirmed Service Customer
2/4/2026
The service is always great. The only issue I had was trying to schedule the appointment online. Thee were no options that fit my schedule until I received a text message to schedule the appointment online.
CANTON, MI
Carmen H|2022 Chevrolet Equinox
Confirmed Service Customer
2/11/2026
Excellent service and answers to my questions!
WEST BLOOMFIELD, MI
Gordon K|2021 Chevrolet Blazer
Confirmed Service Customer
2/11/2026
I walked in without an appointment for new battery. Olivia got me in and out in less than one hour. I always have a good experience with this dealership.
CANTON, MI
John C|2020 Chevrolet Colorado
Confirmed Service Customer
2/17/2026
Service advisor olivia was excellent
LIVONIA, MI
Jeffrey S|2025 Chevrolet Blazer
Confirmed Service Customer
2/23/2026
Videos were sent, updating services progress, Service Consultant,Olivia was very helpful..had a key fob, programmed, and waiting for me at service completion. Great experience!
GARDEN CITY, MI
Kimberly M|2020 Chevrolet Blazer
Confirmed Service Customer
2/26/2026
GREAT EXPERIENCE!
LESLIE, MI
Charles N|2017 Chevrolet Impala
Confirmed Service Customer
2/26/2026
Made an appointment for service, they got me in and reviewed the recommended possible service for my vehicle. We updated the record to reflect the current status of the vehicle. They got the car in and taken care of while i waited.
PLYMOUTH, MI
Walter B|2015 Chevrolet 3500HD Silverado
Confirmed Service Customer
2/26/2026
another impressive service experience
NORTHVILLE, MI
David G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/7/2026
They were able to help me get out of a Blazer EV that I was underwater on at a pretty good deal.
DANIEL PROVENZOLA
3/9/2026
We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.
GARDEN CITY, MI
Fred W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/13/2026
Matt is my guy!! He makes it very easy!! Will continue to come to him as well as bring family and friends for more business!! Job well done Matt
MATTHEW HENSLEY
3/16/2026
Fred, thank you for your kind review; we are happy to pass along your comments to Matt here at LaFontaine Chevrolet Plymouth! Feel free to reach out to us if you need anything. Have a wonderful day.
LIVONIA, MI
Jillian A|2019 Chevrolet Malibu
Confirmed Service Customer
1/23/2026
Owen was very knowledgeable and helpful!
LIVONIA, MI
John R|2024 Chevrolet Equinox
Confirmed Service Customer
2/5/2026
Friendly service.
NORTHVILLE, MI
Ali J|2026 Chevrolet Equinox
Confirmed Sales Customer
2/7/2026
Henny was great to work with and got my lease done
DEARBORN, MI
Cory R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/8/2026
Olivia did a great job managing the extended wait for repairs and kept me in a vehicle during the entire time my truck was waiting for warranty work
PLYMOUTH, MI
Lesley K|2026 Chevrolet Trailblazer
Confirmed Service Customer
2/12/2026
Excellent from start to finish, the gentleman that wrote up the order was excellent
LIVONIA, MI
Charles J|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/17/2026
I was at the dealership to buy out my lease and they found a recall, they took it to service and corrected it right away.
LIVONIA, MI
Paul D|2026 Chevrolet Blazer
Confirmed Sales Customer
2/17/2026
Rocky was fantastic from start to finish.
SAINT CLAIR SHORES, MI
Margaret K|2022 Chevrolet Equinox
Confirmed Service Customer
2/20/2026
Olivia explained the repair clearly and was very professional. The car was delivered on the day and time promised. She also did a excellent job working around my schedule.
CANTON, MI
Curtis S|2025 Chevrolet Blazer EV
Confirmed Service Customer
2/24/2026
Work was completed faster than expected. Good experience.
CANTON, MI
Anil N|2025 Chevrolet Equinox EV
Confirmed Service Customer
2/24/2026
It was a very pleasant experience getting service done for both of my 2025 Chevy Equinox EVs. I primarily worked with Chesney, and she was extremely professional, kind, and easy to work with. Logan and Charles, who also assisted me, were equally friendly and helpful.
CANTON, MI
Keyonn D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/11/2026
Great fast simple service henny was my salesman this is my 3rd vehicle same easy service eve
MATTHEW HENSLEY
3/13/2026
We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
ROMULUS, MI
Elizabeth A|2025 Chevrolet Equinox
Confirmed Service Customer
3/16/2026
You were short staffed for oil changes, and it took 2 1/2 hours to get mine done. All the employees were very friendly and helpful. But if I had known how long it would take, I would have preferred to get a call and reschedule.
3/17/2026
Elizabeth, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Service Manager Daniel Lacopelli diacopelli@lafontaine.com
PLYMOUTH, MI
Thaddeus K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/9/2026
Matt was outstanding from start to finish - process was incredibly easy and efficient.
MATTHEW HENSLEY
3/10/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Stephen S|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/12/2026
Austin was absolutely incredible. Great communicator, easy to work with and got me exactly what we wanted, Couldn’t recommend him more.
DANIEL PROVENZOLA
3/14/2026
We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BEVERLY HILLS, MI
Steven C|2025 GMC Sierra 1500
Confirmed Service Customer
3/16/2026
The assistance was top notch! Very professional, efficient & the lady who helped was fantastic!! Highly recommend.
3/17/2026
Steven, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
William M|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/16/2026
They are my go to dealership for all purchases service anything I need. They treat and respect my business with professionalism and urgency
3/17/2026
We're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!
PLYMOUTH, MI
John L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
3/20/2026
always a timely in and out, service performed well, they don't try to oversell me things like many other dealerships do.
3/22/2026
Thank you for choosing LaFontaine Chevrolet Plymouth as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WEST BLOOMFIELD, MI
Douglas L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/23/2026
What's to say, fast & easy. Salesman was on top of his game (Dan Provanzano)
DANIEL PROVENZOLA
3/26/2026
Douglas, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We are always more than happy to assist you if anything else comes up. Take care!
PLYMOUTH, MI
Ryan M|2026 Chevrolet Trax
Confirmed Sales Customer
3/23/2026
Great experience. Ron made it very easy to get into 2 2026 chevy Trax
RONALD PROVENZOLA
3/25/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!
PLYMOUTH, MI
Renea M|2026 Chevrolet Blazer
Confirmed Sales Customer
3/26/2026
I had great customer service from Ben at your dealership. He listened to what I said I needed! Very satisfied with the experience.
BENJAMIN BUDNIK
3/29/2026
Renea, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VAN BUREN TOWNSHIP, MI
Robert L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/16/2026
Had a fully 5 Star experience. Can't say enough about salesman Ben Budnik and his assistant, Riley. I would not go anywhere else to purchase or lease.
WESTLAND, MI
Daniel J|2020 Chevrolet Tahoe
Confirmed Service Customer
2/24/2026
Chesney was very friendly and helpful. Had my truck in and out. Logan was nice enough to drive me to work and pick me up when my vehicle was ready.
FARMINGTON HILLS, MI
Andi D|2024 Chevrolet Traverse
Confirmed Service Customer
2/24/2026
The service advisor was able to get me in sooner for my appointment and they had time to perform an alignment with the oil change as an add on last second.
WESTLAND, MI
Erin G|2025 Buick Envista
Confirmed Service Customer
2/24/2026
Olivia was great! From scheduling, through the appointment and communication during the appointment was very helpful and appreciated! She made the experience great!
VAN BUREN TOWNSHIP, MI
Cheryl G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
2/27/2026
Will come back again.
LIVONIA, MI
Brett L|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/27/2026
Friendly check in and processing of my service. Comfortable waiting area with coffee and vending
PLYMOUTH, MI
John G|2023 Chevrolet Blazer
Confirmed Service Customer
3/6/2026
Olivia was a great counter person. She was very efficient and I appreciate her scheduling my appointment.
3/7/2026
John, we are so happy to read such a great review about LaFontaine Chevrolet Plymouth! We are always more than happy to assist you if anything else comes up. Take care!
DEARBORN, MI
Mark A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/15/2026
Luis Was exceptional Thank you
LUIS DE ARMAS
3/18/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GRASS LAKE, MI
Samantha S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/27/2026
Amazing staff
WESTLAND, MI
Greg S|2026 Chevrolet Colorado
Confirmed Sales Customer
3/27/2026
Excellent experience!
DAVID MASON
3/27/2026
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
Paul D|2021 Chevrolet Trailblazer
Confirmed Service Customer
3/27/2026
All was fine with the service but had to wait a while for a ride home.
3/30/2026
Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
NORTHVILLE, MI
Richard R|2017 Chevrolet Equinox
Confirmed Service Customer
3/4/2026
I was told that the oil change, tire rotation, and replacement of a tire sensor would take about an hour and a half but it took MUCH longer. The service advisor tried to upsell me with some fluid changes but I was not interested in spending additional time waiting that day. They did not wash my car because they knew I was getting impatient.
PLYMOUTH, MI
Mary L|2026 Chevrolet Equinox
Confirmed Sales Customer
3/4/2026
The Equinox I bought from Plymouth Chevrolet is beautiful! I really like everything about it, it's a sharp looking vehicle!
BRENDAN RADEN
3/6/2026
Mary, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
MILFORD, MI
Gregory D|2026 Chevrolet Trax
Confirmed Sales Customer
3/20/2026
February 16, 2026 – Vehicle Purchase I purchased a new 2026 Chevrolet Trax from LaFontaine Chevrolet Plymouth in Plymouth, Michigan for my daughter. During the purchase process: A final purchase price for the vehicle was negotiated and agreed upon. I communicated that I was not focused on the monthly payment amount and preferred to base the deal on the vehicle purchase price. I believed I had indicated that I did not want optional add-on products. Prior to signing the purchase documents: The vehicle was delivered to my daughter and wife, who were reviewing the vehicle features. I proceeded to finalize the paperwork with the dealership’s business manager, Olivia Chall. The contract signing process occurred electronically on a large touchscreen display where documents were presented primarily at the signature sections rather than as full pages. I signed the documents electronically. During the signing process: I did not fully review all document details before signing. Two optional products were included in the financing: LaFontaine Auto Protection Plan – $795 plus Michigan sales tax GAP coverage – $1,500 While reviewing the electronic documents during signing, I noticed references to GAP coverage and asked Ms. Chall whether GAP was being included. Ms. Chall indicated that GAP coverage was typically included when less than 20% was placed as a down payment. I asked whether I should increase the down payment to 20%, and Ms. Chall responded that the GAP coverage would cost approximately $12 per month. Based on that explanation, I proceeded with signing the documents. I later calculated that financing $1,500 over 60 months at 7.19% APR would exceed $12 per month. Additionally: I received a $500 rebate for opening a GM Rewards credit card. A $2,000 down payment was charged to the credit card. After receiving my credit card statement, I observed a 3% service charge associated with the transaction and I had not received a receipt reflecting that charge. After returning home and reviewing the completed purchase documents, I realized that the GAP coverage and the LaFontaine Auto Protection Plan had been included in the financing. February 17, 2026 – Cancellation Requests Submitted I sent a text message to Sales Assistant Lalo Gomez requesting cancellation of the following products: GAP coverage LaFontaine Auto Protection Plan Mr. Gomez responded and indicated that the cancellation paperwork would be processed and that a refund would be issued. On the same day, I sent formal written cancellation requests via email to Olivia Chall and copied Lalo Gomez. No response to that email was received. February 18, 2026 – Follow-Up With Dealership Management I sent a follow-up email to the General Manager, Vedran Karahusic, requesting confirmation of the cancellation requests and the refund process. No response was received. I then called the phone number listed for Mr. Karahusic on the dealership's website and left a voicemail message requesting a return call regarding the cancellation status. No response was received. February 26, 2026 – Contact With GAP Administrator I sent a cancellation request directly to the GAP administrator, Classic Trak An automated email confirmation was received acknowledging receipt of the email. March 7, 2026 – Status Request (Ms. Chall, Mr. Gomez, Mr. Bemer and Mr. Karahusic) I sent a follow-up email to the dealership requesting an update regarding the cancellation requests and noted that I wanted to understand the status prior to completing a customer satisfaction survey. No response was received. March 9, 2026 – Confirmation From GAP Administrator I contacted Classic Trak by phone. The administrator indicated that: They had not received the GAP contract or cancellation paperwork from the dealership. The GAP coverage had not been cancelled. March 10, 2026 – Certified Letter Sent (9589 0710 5270 3750 9327 27) I sent a certified letter to General Manager, Vedran Karahusic, requesting confirmation of the cancellation requests and the status of the associated refunds. The letter included copies of prior communications and was sent with delivery confirmation. Letter received by the dealership on March 12, 2026 at 10:35am. No Response Received. March 19, 2026 – GM Financial, Called Classic Trak (GAP Administer), LaFontaine Plymouth Dealership. GM Financial confirmed that they had not received anything from the dealership. They recommended that I call Classic Trak directly and visit the dealership in person. ClassicTrak confirmed that the contract was still active and they had not received cancellation from the dealership LaFontaine Plymouth Dealership - Chatted with the Chat Bot through the dealership website.. Received a phone call from Madison (internet sales). She told me that she would escalate to her two GSM’s. March 20, 2026 – LaFontaine Plymouth Dealership I physically arrived at the dealership at 9:15am. The front desk staff introduced me to a different Business Manager. I explained that the GAP Addendum ($1,500) and LaFontaine Auto Protection Plan ($795 + Tax) were previously canceled in writing on February 17 but I had received no acknowledgement that the cancellations had been or were being processed. I learned that there was paperwork that needed to be signed and, unfortunately, Ms. Chall never contacted me to have the paperwork signed. GAP cancellation paperwork was signed; refund expected to affect loan principal in approximately 3–4 weeks. Dealership indicated that they would “make it right”. They confirmed that they are in the process of getting my refunds processed.
THOMAS BEMER
3/21/2026
Gregory, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
NOVI, MI
Jaqueline R|2025 Chevrolet Equinox
Confirmed Service Customer
3/21/2026
The appointment was easy to schedule and the customer service is amazing! I got an oil change and electronics check, and they ordered a part to fix the problem.
3/23/2026
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
LIVONIA, MI
Jonathan Y|2023 Chevrolet Malibu
Confirmed Service Customer
3/23/2026
Initial buying was effortless. The day after I got my car the engine light came on I also had no headlights and one high beam. Brought it back to the dealership it was there for over a week. When I picked up my car it was left dirty and damaged. Interior was dirty and stained. Interior was damaged. Exterior bumper was damaged. I never got my multi point inspection form.
3/26/2026
Jonathan, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Daniel Lacopelli at diacopelli@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.
CENTER LINE, MI
Anthony A|2026 Chevrolet Traverse
Confirmed Service Customer
3/23/2026
Very courteous, knowledgeable, and professional.
3/24/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Stacie B|2026 Chevrolet Trax
Confirmed Sales Customer
3/25/2026
Henny was extremely helpful through the entire process.
MATTHEW HENSLEY
3/27/2026
We are so happy to read such a great review about LaFontaine Chevrolet Plymouth! Feel free to reach out to us if you need anything. Have a wonderful day.
VAN BUREN TOWNSHIP, MI
Sandra E|2025 Chevrolet Trailblazer
Confirmed Service Customer
3/30/2026
Timely, Friendly.
NORTHVILLE, MI
James B|2021 Chevrolet Equinox
Confirmed Service Customer
2/19/2026
The guy that helped me, I think his name was Charles, he was awesome, and the people working on my car did a great job as always!
LIVONIA, MI
Henry S|2024 Chevrolet Equinox
Confirmed Service Customer
2/19/2026
Staff was courteous professional and on time pleasant experience Thank you 🙏
LIVONIA, MI
George L|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
2/20/2026
Awesome customer service very friendly, I would definitely do and recommend business my friends, Thank you George Lynn,
WARREN, MI
Dan K|2026 Chevrolet Silverado 1500
Confirmed Service Customer
3/2/2026
very prompt. great service.
3/4/2026
Dan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Terri N|2026 Chevrolet Equinox
Confirmed Service Customer
3/2/2026
The service was fast and the people were very nice.
3/4/2026
Terri, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Service Manager Daniel Lacopelli diacopelli@lafontaine.com
CANTON, MI
Ann Z|2026 Chevrolet Trailblazer
Confirmed Sales Customer
3/23/2026
I worked with Anel trading in my old and purchasing my new vehicle. He was very friendly and efficient. I'm used to the bait and switch and having to deal with the hard sell and there was none of that. It was much appreciated and I would recommend this dealership and Anel.
ANEL MUJOVIC
3/25/2026
Ann, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVONIA, MI
Arthur T|2025 Chevrolet Trax
Confirmed Service Customer
3/27/2026
GREAT WORK
3/30/2026
Arthur, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PLYMOUTH, MI
John R|2026 Chevrolet Equinox
Confirmed Sales Customer
4/2/2026
Sales person made the purchase easy and a pleasure.
NORTHVILLE, MI
CHARLES J|2026 Chevrolet Equinox
Confirmed Sales Customer
4/6/2026
The welcome committee on arrival and D.Mason workmanship was excellent
DAVID D
4/7/2026
Charles, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We are always more than happy to assist you if anything else comes up. Take care!
WARREN, MI
KAREN J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/7/2026
Definitely made the right choice they quickly got me into a truck at the right price and time. They listened to my needs and just made me feel at home. Love my truck
DAVID D
4/8/2026
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
FARMINGTON HILLS, MI
Willie B|2026 Chevrolet Traverse
Confirmed Sales Customer
3/16/2026
Daniel Provenzola and his assistant did a great job. The process was fast and efficient. He got the Traverse I wanted. I will be back in 36 months..
DANIEL PROVENZOLA
3/18/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
SOUTHFIELD, MI
Khurrum P|2026 Chevrolet Equinox
Confirmed Sales Customer
3/16/2026
Matthew and Nina were kind, knowledgeable and so efficient in helping our family get into a new vehicle quickly. Communication was excellent and they were able to beat other dealers prices.
MATTHEW HENSLEY
3/18/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
TROY, MI
Sidney S|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
4/1/2026
Harb was great, got me in my dream car and out of the dealership quick and easy, very smooth process. Listened well to what I wanted and went out of his way to accommodate.
HUSSEIN HARB
4/2/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
YPSILANTI, MI
JOHNNY K|2026 Chevrolet Trax
Confirmed Sales Customer
4/5/2026
Luca did an excellent job helping me throughout the process of purchasing my new car. The loan process took way to long. It took about 6 hours to complete the entire process & then I was able to drive home with my new car. There's got to be a faster & more efficient system to purchase a car. Perhaps 3 hours or less. Not more.
LUCA L
4/7/2026
We really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (734) 228-4706.
LIVONIA, MI
Mr E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/7/2026
Everything was great from start to finish. Thanks
MICHAEL SCHMIDT
4/7/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
DEARBORN HEIGHTS, MI
Mark W|2024 Chevrolet Tahoe
Confirmed Service Customer
4/9/2026
Great service & short wait time. Reason
MICHAEL SCHMIDT
4/10/2026
Mark, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Ms D|2025 Chevrolet Blazer
Confirmed Service Customer
4/15/2026
All was good from booking appointment to completing oil change
MICHAEL SCHMIDT
4/16/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
GARDEN CITY, MI
Lynda A|2024 GMC Terrain
Confirmed Service Customer
4/15/2026
Very busy took 2hrs for oil change and was not given any updates of status. Finally I saw car in back lot looked done so I went to customer service to get car
MICHAEL SCHMIDT
4/16/2026
Lynda, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please contact our Service Manager, Daniel Lacopelli at diacopelli@lafontaine.com when you have an opportunity, and we will be more than happy to try and turn your experience around.
WESTLAND, MI
APRIL K|2026 Chevrolet Equinox
Confirmed Sales Customer
4/8/2026
Another great car buying experience with Steve LaRiche! Steve has deep product knowledge and I trust him. He listened to my needs and communicated effectively throughout the sale. He made the process seamless! I'll be coming back and so will my husband! Thank you Steve!
STEVEN S
4/9/2026
April, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Victor A|2025 Chevrolet Equinox
Confirmed Service Customer
4/10/2026
Job was finished within time estimate. Pleasant experience with no problems. Comfortable waiting room. No complaints about shoddy workmanship. A definite improvement over my misery dealing with the dealership of my previous vehicle purchased from a. Non GM source.
MICHAEL SCHMIDT
4/11/2026
Victor, thank you so much for your positive comments about LaFontaine Chevrolet Plymouth! If you have any further questions, please don't hesitate to reach out!
WESTLAND, MI
Mr L|2021 Chevrolet Tahoe
Confirmed Service Customer
4/10/2026
Excellent shuttle service from a nice gentleman. Good friendly service.
MICHAEL SCHMIDT
4/11/2026
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
NORTHVILLE, MI
OSAYD M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/10/2026
You guys are the best thank you to Amar!
AMAR A
4/10/2026
Thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Vedran Karahusic General Manager vkarahusic@lafontaine.com
DEARBORN, MI
MELINDA E|2026 Chevrolet Equinox
Confirmed Sales Customer
4/17/2026
After no response from a long time Ford dealer and run around from another Chevy dealer within hours I had a brand new beautiful car from Harb. So impressed with how quickly it came together! Thank you!
HUSSEIN H
4/17/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BROOKLYN, MI
Kailey V|2025 Chevrolet Equinox
Confirmed Service Customer
4/17/2026
I will say I worked with the kindest tech who had incredible mannerisms when checking me in, explaining the service being provided and bringing me back to my car when service was complete. However, there were a few issues with the service that weren’t up to standard. I shared feedback and was promptly given a call back. Because of that call back, I WILL be going back for a second try at LaFontaine. I believe they went above and beyond to correct the issue
MICHAEL SCHMIDT
4/18/2026
Kailey, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
GARDEN CITY, MI
Paul H|2023 Chevrolet Equinox
Confirmed Service Customer
4/17/2026
na
OWEN WHITEHERSE
4/18/2026
Paul, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
PLYMOUTH, MI
David A|2024 Chevrolet Blazer EV
Confirmed Service Customer
3/13/2026
The first thing that happened when I took my vehicle in , I was met by the service advisor with an accusatory tone as if the problem was my fault . It took close to 3 weeks before I got my car back and there were no loaner cars available .
3/15/2026
David, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Daniel Lacopelli, diacopelli@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you.
WIXOM, MI
Frederic U|2026 Chevrolet Colorado
Confirmed Sales Customer
3/13/2026
Leasing a car was super easy and fast. Ron did an amazing job.
RONALD PROVENZOLA
3/16/2026
Frederic, your satisfaction is our top priority. Until the next time we meet, take care!
CANTON, MI
Brian F|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/13/2026
Great experience working with Ron.
RONALD PROVENZOLA
3/16/2026
Brian, your satisfaction is our top priority. We hope to see you soon!
FENTON, MI
Kyle E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
3/13/2026
It was a great experience and everything went smoothly!
BENJAMIN BUDNIK
3/16/2026
Kyle, your satisfaction is our top priority. Until the next time we meet, take care!
GRANGER, IN
Robert P|2019 Chevrolet Equinox
Confirmed Service Customer
3/13/2026
great service.Great staff. Jane
3/16/2026
Robert, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Stanley P|2026 Chevrolet Equinox
Confirmed Service Customer
4/8/2026
As always, very satisfied, very courteous and professional
CANTON, MI
KARA H|2026 Chevrolet Equinox
Confirmed Sales Customer
4/8/2026
Dave Mason is a great salesman! He made the leasing process easy and made me feel like Family.
DAVID D
4/10/2026
Kara, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Feel free to reach out to us if you need anything. Have a wonderful day.
LIVONIA, MI
Carole J|2015 Chevrolet Equinox
Confirmed Service Customer
4/10/2026
I was having trouble with one of my tires. The problem was fixed within an hour.
ZERRYCK RODGERS
4/12/2026
Carole, we are glad we could help! Until the next time we meet, take care!
LIVONIA, MI
Lamberto S|2024 Chevrolet Corvette Z06
Confirmed Service Customer
4/18/2026
Great staff and good communication. Everyone is friendly and committed to my service experience there.
MICHAEL SCHMIDT
4/20/2026
Lamberto, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITMORE LAKE, MI
Sally L|2021 Chevrolet Traverse
Confirmed Service Customer
4/21/2026
I should’ve got a loaner car and I was wondering if you’re gonna pick up the fees that were extra
OWEN WHITEHERSE
4/21/2026
Sally, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact our manager so we can make your experience a positive one. Service Manager Daniel Lacopelli diacopelli@lafontaine.com
CANTON, MI
Jenny A|2026 Chevrolet Equinox
Confirmed Service Customer
3/30/2026
I came in for an oil change and overall maintenance and tire rotation. Owen was very helpful and was very nice!
CANTON, MI
Leon S|2026 Chevrolet Colorado
Confirmed Sales Customer
3/30/2026
Kim Martin was awesome to work with. Wish every car experience was like this.
KIMBERLY MARTIN
3/31/2026
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
SAINT CLAIR SHORES, MI
Sally P|2024 Chevrolet Equinox
Confirmed Service Customer
3/30/2026
Olivia Messina was helpful and qualified. I appreciated getting the oil changed in less than hour while I waited.
3/31/2026
We're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please don't hesitate to reach out to us if there's anything more we can do!
PLYMOUTH, MI
Louis B|2026 Chevrolet Equinox
Confirmed Service Customer
4/8/2026
I had my car in yesterday for its first service since it was purchased new there in Sept 2025. This morning my "Add washer fluid" message came on. Sure enough, the washer fluid reservoir was bone dry. It took the entire gallon that I added. I'm guessing that none of my flued levels were checked. Although through the years I have had many auto services done at the same location when it was called Lou Lariche Chevrolet this is the first time that my vehicle was not washed. I was told that it was too cold for a car wash. Nonsense. This is the last car that I will purchase from Lafontaine and all future service appointments will be done at a Felman site.
MICHAEL SCHMIDT
4/9/2026
We regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (734) 228-4706 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
WOLVERINE LAKE, MI
JEREMY D|2026 Chevrolet Corvette
Confirmed Sales Customer
4/8/2026
Sales person Jose Gallo is awesome!
BRENDAN B
4/10/2026
Jeremy, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
GRAND LEDGE, MI
James T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
4/11/2026
A perfect experience
OLIVIA MESSINA
4/13/2026
Your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!
NEW HUDSON, MI
James E|2024 Chevrolet Trax
Confirmed Service Customer
4/16/2026
Service and support were great. 3% credit fee is theft.
MICHAEL SCHMIDT
4/17/2026
James, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us so we can assist you further. Service Manager Daniel Lacopelli diacopelli@lafontaine.com
NORTHVILLE, MI
JOSHUA B|2026 Chevrolet Equinox
Confirmed Sales Customer
4/22/2026
Dave mason is the best car sales person
DAVID D
4/23/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WESTLAND, MI
Steven T|2026 Chevrolet Corvette
Confirmed Sales Customer
3/30/2026
Nathan and Amar were great to deal with. I feel they bent over backwards to accommodate me where I needed to be and made me feel like part of the family which is why I chose to buy my second z06 from them.
CHESTERFIELD, MI
Nancy R|2025 Chevrolet Trax
Confirmed Service Customer
3/30/2026
Wonderful
WESTLAND, MI
LYNN H|2026 Chevrolet Equinox
Confirmed Sales Customer
4/17/2026
Review posted on line. Great experience
BENJAMIN B
4/19/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
WILLIAM B|2026 Chevrolet Trax
Confirmed Sales Customer
4/25/2026
It was a very easy transaction. Our rep was Dave Mason who was excellent from the first, to the finish. We are still waiting for our check for the car we traded in, but Dave has promised to follow up on that for us, and we know he will! Just love our new vehicle! We are already recommending your dealership, Lafontaine, to our friend and neighbors! Very satisfied!
PLYMOUTH, MI
Donna C|2026 Chevrolet Equinox
Confirmed Service Customer
4/30/2026
I used to work for GM Corporate, and I always have great things to say about my former employer. However, my adult son, who drives me everywhere because I am handicapped, wasn't thrilled about the fact that as soon as we got out of the dealership, the tire pressure light came on. And he said that an inspection revealed that he was told by your dealership that the car was running perfectly right before the tire pressure warning light came on. A previous car I leased from GM had an ongoing issue with the tire pressure warning light every time I took it to the dealership for service.
MICHAEL SCHMIDT
5/1/2026
Donna, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
DENICE M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/1/2026
Amar and the team was simply amazing. Took care of all our needs and helped surprise my son for his birthday. Went above and beyond the whole way through!
NOVI, MI
WENDY B|2026 Chevrolet Trax
Confirmed Sales Customer
5/1/2026
Dave Mason was absolutely wonderful. One of my best experiences buying a new car. Also Brandon the general manager was also amazing.
PLYMOUTH, MI
DUANE H|2026 Chevrolet Colorado
Confirmed Sales Customer
5/1/2026
Matthew and Ashton were absolutely the best. They are the true meaning of Service!!! The experience I had is exactly the way it should be when buying a vehicle. I can't say enough good about Matthew and Ashton. Any of the people I know that are looking for that type of experience, I will send them to LaFontaine and Matthew and Ashton. They have won my business..Thank You to both of them ...
LIVONIA, MI
Gordon M|2026 Chevrolet Equinox
Confirmed Sales Customer
3/19/2026
Have been with Feldman Chevy Livonia for my last few leases and was very satisfied. My sales associate was Dave Mason who is now with LaFontaine so I followed him there. I trust Dave to always be straight up and take care of our leasing needs and any follow up after the deal is closed. Again, he made the leasing process go smoothly and without any issues. Thanks also to Josh in the finance department.
DAVID MASON
3/21/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
LEROY H|2026 Chevrolet Trax
Confirmed Sales Customer
4/10/2026
very courteous, good salesman
MATTHEW M
4/10/2026
Leroy, we are so happy to read such a great review about LaFontaine Chevrolet Plymouth! If you have any further questions, please don't hesitate to reach out!
CANTON, MI
Susan Z|2025 Chevrolet Equinox
Confirmed Service Customer
4/21/2026
timely, polite seemed knowledgeable however upon setting out on out road trip the front tire that was showing low inflation was moved to the back passenger in the tire rotation showed it was low. It seems the tires were not checked for proper inflation. Not cool
OWEN WHITEHERSE
4/22/2026
Susan, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our Service Manager, Daniel Lacopelli at diacopelli@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you.
PLYMOUTH, MI
KAREN W|2026 Chevrolet Tahoe
Confirmed Sales Customer
4/23/2026
Dan and his team are truly the best. We’ve followed him to every dealership he’s been at, at this point, he feels like family. We appreciate everything he does for us and always makes the experience smooth and stress free. Loving our 2026 Tahoe and Silverado thank you for always taking care of us!
DANIEL D
4/24/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
FARMINGTON HILLS, MI
Maryann B|2024 GMC Terrain
Confirmed Service Customer
4/30/2026
I was greeted and taken care of right away
OLIVIA MESSINA
5/1/2026
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
LIVONIA, MI
WILLIAM N|2026 Chevrolet Trax
Confirmed Sales Customer
5/1/2026
Big shout out to Amar Halitovic very professional made car buying process very easy and even delivered it outstanding job highly recommended and will be back to buy another when ready
CLYDE, MI
THERESA P|2025 Chevrolet Equinox
Confirmed Sales Customer
5/24/2026
First time purchasing through a dealership and Ben made it the smoothest process!
BENJAMIN B
5/25/2026
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please don't hesitate to reach out!
MILFORD, MI
Lawrence W|2023 GMC Terrain
Confirmed Service Customer
3/11/2026
Matt Hensley was very helpful and had great communication during this process. He always made sure I was happy and satisfied. This was the first time I have used this dealership, and now i consider Matt has my go to guy for Auto needs.
CANTON, MI
Petra H|2022 Chevrolet Blazer
Confirmed Service Customer
3/11/2026
Good job and fast. Very nice stuff
3/11/2026
Petra, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Katherine A|2024 Chevrolet Equinox
Confirmed Service Customer
4/22/2026
Everything went smoothly, right on schedule.
CANTON, MI
Kenneth H|2025 Chevrolet Equinox
Confirmed Service Customer
5/21/2026
Long was too wait (1 hour and 42 mins for a so-called oil change and rotation). Too much pressure to add other work to be done on a lease vehicle. You didn't even fill up my washer fluid container or change my air filter for 300$!. Not happy about it at all. I should say that my service guy was good but the wait was too much for the work done, and too much emphasis on doing other work that is probably optional. Left feeling lousy about it.
MICHAEL SCHMIDT
5/22/2026
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact us so we can make your experience a positive one. Service Manager Daniel Lacopelli diacopelli@lafontaine.com
CANTON, MI
April A|2026 Chevrolet Equinox
Confirmed Service Customer
5/21/2026
I was there for an oil change I was in and out in less than a half an hour Olivia was amazing! And so was the tech! Thank you all for all you do!
OLIVIA MESSINA
5/22/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
WALLED LAKE, MI
Eileen B|2021 Chevrolet Blazer
Confirmed Service Customer
5/26/2026
Olivia Messina is an amazing advisor and makes the experience easy and understandable from start to finish. Matt was the mechanic (based on the video) and was very knowledgeable and clear in his explanations. Thank you so much!!!
OLIVIA MESSINA
5/26/2026
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
LIVONIA, MI
Melissa J|2026 Chevrolet Silverado 1500
Confirmed Service Customer
5/26/2026
Quick and easy oil change and alignment. Was done when they said they were going to be. And I was sent a video of my car completed. Thanks!!!
MICHAEL SCHMIDT
5/27/2026
We're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
WESTLAND, MI
Mr K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/29/2026
Took a little longer than expected and more expensive than expected. Otherwise satisfied.
PLYMOUTH, MI
Craig G|2026 Chevrolet Equinox
Confirmed Sales Customer
4/3/2026
My experience was easy due to my Salesman Jacoɓ and his true automotive knowledge.. Ì will always purchase my vehicles through Jacob.
JACOB HANOIAN
4/3/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TROY, MI
Lee W|2026 Chevrolet Traverse
Confirmed Sales Customer
4/4/2026
Great customer service! Knowledgeable sales rep. Very pleased.
CANTON, MI
Donald M|2026 Chevrolet Blazer
Confirmed Sales Customer
4/4/2026
My salesperson was great. Vehicle availability for the lease vehicle I wanted was not so good. I had to settle on a used "courtesy vehicle" to get what I wanted. The process of closing with paperwork took longer than expected, but not too bad. While waiting my turn to get paperwork signed, the atmosphere in the showroom area was not very pleasant, music playing was too loud, and not the type of music you would expect in a professional environment.
BENJAMIN BUDNIK
4/6/2026
Donald, we really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us vkarahusic@lafontaine.com. Vedran Karahusic General Manager vkarahusic@lafontaine.com
SOUTH LYON, MI
Denise T|2023 Chevrolet Blazer
Confirmed Service Customer
4/4/2026
Professional and courteous staff.
NOVI, MI
Shen W|2022 Chevrolet Camaro
Confirmed Service Customer
4/16/2026
Completed my Camaro oil change on time and precisely.
MICHAEL SCHMIDT
4/17/2026
We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
David D|2026 Chevrolet Traverse
Confirmed Service Customer
4/22/2026
Very professional and kind Service thank you very much 😊
ROMULUS, MI
Jeremy B|2026 Chevrolet Trailblazer
Confirmed Service Customer
5/21/2026
I didn't appreciate that you tried to charge my daughter a diagnostic fee on work that is under warrenty. It wasn't until I called and spoke to the manager that the fee was dropped. Seems like you were trying to get an extra fee out of an 18 year who didn't know better.
CANTON, MI
Mandell R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
5/23/2026
Fast and very friendly service.
SOUTHFIELD, MI
William M|2019 Chevrolet Equinox
Confirmed Service Customer
5/27/2026
Very happy with my purchase would definitely return for my next car!
CLINTON TOWNSHIP, MI
Kimberly E|2025 Chevrolet Trax
Confirmed Service Customer
5/30/2026
Everyone friendly and helpful Car was finished ahead of time estimate
WESTLAND, MI
MATTHEW S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
4/22/2026
Dave Mason has been my salesman for many years always took care of our family.
DAVID D
4/23/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Lorette N|2025 Chevrolet Tahoe
Confirmed Service Customer
4/24/2026
great service with videos telling you exactly what is going on with your car.
MICHAEL SCHMIDT
4/25/2026
Lorette, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
LIVONIA, MI
Jane J|2019 Chevrolet Equinox
Confirmed Service Customer
4/28/2026
Had my rear brakes redone. Showed me the video as they replaced the necessary parts . The shuttle driver was waiting for me to take me back home. Also picked me up when the job was complete.
LIVONIA, MI
Richard M|2026 Chevrolet Silverado 1500
Confirmed Service Customer
4/30/2026
service advisor was a joy to deal with
OLIVIA MESSINA
5/1/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CANTON, MI
Nick Z|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/21/2026
Olivia does a awesome job, keeping you informed and ensure your vehicle is delivered on the promised time all the staff there are professional and do amazing job
OLIVIA MESSINA
5/22/2026
Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.
LIVONIA, MI
Jeffrey F|2024 Chevrolet Corvette Z06
Confirmed Service Customer
5/27/2026
Olivia in Service took my appt., confirmed my appt., and everything went as planned. The car was actually done earlier then promised. Thanks again for fast, friendly service!
NEW HUDSON, MI
FADEL N|2026 Chevrolet Equinox
Confirmed Sales Customer
6/1/2026
The experience was great, as always! We love working with Ricky Naylor, he makes the process easy and efficient.
ANN ARBOR, MI
Bruce E|2020 Chevrolet Traverse
Confirmed Service Customer
6/3/2026
Efficient and prompt.
ALI BAZZI
6/4/2026
Bruce, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
Wendy K|2013 Chevrolet Malibu
Confirmed Service Customer
6/9/2026
Fast, friendly and no pressure to purchase other services.
ALI BAZZI
6/9/2026
Wendy, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
YPSILANTI, MI
Aderbal A|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/9/2026
Quick service, very clear about what was done (even videos on line showing the progress were provided), shuttle service was very convenient for me as well.
PLYMOUTH, MI
GARY D|2026 Chevrolet Equinox EV
Confirmed Sales Customer
5/29/2026
Great help great deals great people
ERIE, MI
Lisa A|2026 Chevrolet Equinox
Confirmed Service Customer
6/1/2026
Everyone was very friendly. Came for my first service on my care. It was quick, easy, and very helpful to have the on-line follow reviewing the whole service that was done!
CANTON, MI
April C|2026 Chevrolet Equinox
Confirmed Service Customer
6/1/2026
My appointment was on-time, I was notified of progress, and the wait was less than expected. An all around good experience!
NORTHVILLE, MI
CHARLES J|2026 Chevrolet Trax
Confirmed Sales Customer
6/3/2026
Hussain helped me get 2 card in a month great service..one was totaled..
HUSSEIN H
6/4/2026
Charles, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
YPSILANTI, MI
Maksim G|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/9/2026
Olivia was attentive and very helpful throughout the whole visit. Great work
OLIVIA MESSINA
6/10/2026
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
JOHN L|2026 Chevrolet Silverado 2500HD
Confirmed Sales Customer
6/9/2026
Third vehicle acquired by Amar at this dealership, the sales experience is along the best in Michigan (yes I’ve purchased vehicles in different parts of the state). Very straightforward and transparent with pricing. Service has also been a top notch experience.
WEST BLOOMFIELD, MI
Nancy D|2024 Chevrolet Trax
Confirmed Service Customer
6/11/2026
The service was swift, but I was surprised that nobody bothered to wash or hose down my car, especially when all the other cars in the lot were shiny and washed.
CANTON, MI
ALVIN S|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
6/11/2026
My experience was extremely smooth and excellent!
AMAR A
6/12/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
ORLANDO, FL
ROBERT T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/11/2026
Dan and Austin are the bomb! Great guys treat their customers very well!
DANIEL D
6/12/2026
Robert, thank you; we appreciate your feedback! We look forward to your next visit! Take care!
CANTON, MI
Tim B|2025 Chevrolet Trax
Confirmed Service Customer
6/18/2026
Great Experience and Quick Service, Very nice waiting room
OLIVIA MESSINA
6/19/2026
Tim, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
NOVI, MI
Eileen M|2026 Chevrolet Equinox
Confirmed Service Customer
5/29/2026
The automaker system scheduled a 5;30pm appointment on Tuesday when dealer closes at 6:00pm. Mike was very accommodating and the oil change etc was done in a timely manner. Mike was very kind and respectful.
MICHAEL SCHMIDT
5/29/2026
Eileen, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
YPSILANTI, MI
LINDA S|2026 Chevrolet Trax
Confirmed Sales Customer
5/29/2026
Was a great experience Ben and Riley were very knowledgeable explained everything about my new car were courteous polite helpful the whole dealership is absolutely fantastic I've been there for oil changes The service department is incredible they care about you that is one of the best dealerships I've ever been to I will go back there for all my cars
BENJAMIN B
6/1/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
PLYMOUTH, MI
NOEL S|2025 Chevrolet Corvette E-Ray
Confirmed Sales Customer
5/29/2026
Lafontaine Chevrolet Plymouth staff (special thanks to my salesperson-Ben Budnik) were great to work with on the purchase of my new car. The process was quick, easy and I got a great deal.
CLINTON, MI
William A|2025 Chevrolet Equinox
Confirmed Service Customer
6/6/2026
on time
MICHAEL SCHMIDT
6/7/2026
William, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.
CANTON, MI
Ms M|2026 Chevrolet Trax
Confirmed Service Customer
6/9/2026
The inspection, tire rotation and oil change were assured that they were done correctly.
MICHAEL SCHMIDT
6/10/2026
Your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
PLYMOUTH, MI
Dan K|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/11/2026
wifi worked great. i was able to work while i waited for my oil change.
LIVONIA, MI
BARBARA M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
6/18/2026
The whole experience was wonderful. It went flawlessly.A huge thank you to Dave Mason & Tony who drove the new car to my house without a scratch. DAVE SET EVERYTHING UP & HE REALLY DID ALL THE WORK.
DAVID D
6/19/2026
Barbara, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Vedran Karahusic General Manager vkarahusic@lafontaine.com
FLINT, MI
DEBBIE P|2026 Chevrolet Traverse
Confirmed Sales Customer
6/18/2026
I had an incredible experience! My salesman, Jackson, was fantastic! Right when I arrived, he greeted me with great enthusiasm. I joked later that he probably didn’t expect to make a sale. I initially planned to ask about the Chevy Traverse and maybe test drive it, as I had an appointment with another dealership for a 2025 model. However, Jackson’s impressive sales skills convinced me to buy a new 2026 vehicle in just an hour and a half. I decided on the red Chevy Traverse with black rims. Within three hours, I was signing the paperwork. The entire experience was delightful. He was pleasant, kind, and genuine. I typically dislike buying cars since I feel overlooked as a woman, but from the moment I got out of my car, his greeting felt warm and respectful. I’m so grateful he was there to assist me. Thank you for everything!
JACKSON J
6/19/2026
Debbie, thank you for your kind review; we are happy to pass along your comments to the team here at LaFontaine Chevrolet Plymouth! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Vedran Karahusic General Manager vkarahusic@lafontaine.com
CANTON, MI
Eric K|2025 GMC Sierra 1500
Confirmed Service Customer
4/23/2026
Everything went smoothly and Oliva was a pleasure to work with. I enjoyed the video of my multipoint inspection. It was just easy.
BLOOMFIELD HILLS, MI
Andrew H|2015 Chevrolet Corvette
Confirmed Service Customer
6/1/2026
The service was okay, not great. My vehicle had a 9 a.m. appointment, but they forgot to get the vehicle in until after 2 p.m. Almost impossible to get someone on the line. Car was finished later that day on Friday with no follow up call to pick it up. Called on Saturday to pick it up and at first they said I couldn't pick it up until Monday. Finally, after 4 calls back to the dealership, I was able to pick up the car. One of the services wasn't complete, so I finished it at home. Disappointing.
CANTON, MI
Tammy L|2025 Chevrolet Blazer
Confirmed Service Customer
6/1/2026
I was greeted promptly to start my service process. I was kept updated with the process and it was completed as promised.
NOVI, MI
Daniel B|2024 Chevrolet Equinox
Confirmed Service Customer
6/10/2026
Gentleman who waited on me was excellent and knowledgeable. He answered all my questions about my car and lease.
WESTLAND, MI
Michelle A|2025 Chevrolet Trax
Confirmed Service Customer
6/12/2026
Friendly and fast service.
ALI BAZZI
6/12/2026
Michelle, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
NORTHVILLE, MI
Christopher R|2026 Chevrolet Equinox
Confirmed Service Customer
6/16/2026
Service was quick and efficient.
OLIVIA MESSINA
6/17/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Annette M|2025 Chevrolet Trax
Confirmed Service Customer
6/18/2026
The customer service was top notch Mike S was very informative and very knowledgeable. I will recommend all of my Chevy family members to come here for service
PLYMOUTH, MI
Regina B|2025 Chevrolet Equinox EV
Confirmed Service Customer
6/18/2026
Perfect thanks
MICHAEL SCHMIDT
6/19/2026
Regina, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Carley E|2018 Chevrolet Equinox
Confirmed Service Customer
6/18/2026
It was ok
OLIVIA MESSINA
6/19/2026
Carley, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
PLYMOUTH, MI
JEYARANJAN S|2026 Chevrolet Trax
Confirmed Sales Customer
6/18/2026
I had a very disappointing experience purchasing my new Chevy Trax from this dealership. At first, everything seemed promising. I was greeted warmly when I arrived, and the staff appeared friendly and professional. Unfortunately, that positive first impression did not last long. First, the salesperson pressured me into signing an offer as if the deal was already finalized. After I signed, he came back and told me they couldn't make the deal work after all. That left me wondering: what was the purpose of having me sign in the first place? Second, I spent an excessive amount of time waiting in the salesperson's cubicle while he spoke with other customers and staff. Meanwhile, several other salespeople appeared to be standing around doing very little. At one point, it felt more like a social gathering around the reception desk than a professional dealership. Third, the salesperson disappeared for about 30 minutes and returned literally chewing food with his mouth full. It was unprofessional and showed a lack of respect for my time. Fourth, after waiting nearly two hours for the paperwork to be completed, I became frustrated and asked what was going on. The finance representative told me that my file had only just reached her desk. After waiting that long, I found that explanation bizarre and unacceptable. Fifth, I was originally told that I would be taking the vehicle home that same day. After I had already arranged for my ride to leave, I was informed that the vehicle was not ready. This left me without transportation and forced me to make other arrangements. The next day, when I returned to pick up my brand-new vehicle, it still was not ready. To make matters worse, the vehicle was dirty on the outside, and the chrome Chevy bowtie emblem showed visible rust. When I pointed this out, I was offered a car wash. A car wash does not remove rust. The response felt dismissive and showed a lack of attention to detail and customer satisfaction. Overall, this was one of the most disorganized and unprofessional vehicle purchasing experiences I have ever had. The dealership demonstrated poor communication, wasted my time, and failed to properly prepare a brand-new vehicle for delivery. Based on my experience, I would not recommend this dealership and I will never go back again. No wonder state of Michigan investigated for fraud a few months ago.
NICHOLAS N
6/19/2026
Jeyaranjan, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at vkarahusic@lafontaine.com when you have a chance. Thank you, and we look forward to hearing from you. Vedran Karahusic General Manager vkarahusic@lafontaine.com
NOVI, MI
Marnie E|2026 GMC Sierra 1500
Confirmed Service Customer
4/27/2026
They had my month-old truck for 4 weeks just to put a tonneau cover on and a new fuel injector in. The reason for my vehicle being back in service was that it was damaged while in the dealership's possession. I was never contacted to say it happened or apologized too when I came to pick it up and saw what had happened. Had to call back to follow up and stay on them to get it fixed.
CANTON, MI
Michael B|2024 Chevrolet Corvette Z06
Confirmed Service Customer
6/3/2026
Great service and great people!
OLIVIA MESSINA
6/4/2026
Michael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PLYMOUTH, MI
Claudia W|2025 Chevrolet Trax
Confirmed Service Customer
6/6/2026
Very pleasant people friendly service advisor Clean waiting room and comfortable Vehicle inspected and serviced excellent with decent payment.
MICHAEL SCHMIDT
6/7/2026
Claudia, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
FRANK H|2026 Chevrolet Equinox
Confirmed Sales Customer
6/16/2026
My salesperson Sam did a great job. He was friendly, professional, and knowledgeable. My experience was so awesome that I purchased 2 Chevrolet Equinox’s!!! You will definitely see me again for my next purchase!
HOUSSAM H
6/17/2026
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
NORTHVILLE, MI
Ernest J|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
6/18/2026
Great service
DIEGO SALAZAR
6/19/2026
Ernest, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
NEW BALTIMORE, MI
Michael D|2020 Chevrolet Suburban
Confirmed Service Customer
6/21/2026
Good job
MICHAEL SCHMIDT
6/22/2026
Michael, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROYAL OAK, MI
Cory A|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/21/2026
Service advisor was prompt and prepared and got the vehicle through the shop quickly.
OLIVIA MESSINA
6/22/2026
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
PLYMOUTH, MI
Adrian L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/21/2026
The service guy sucked. I wanted to use my points from my GM rewards card that I got last year there when I leased my truck. This guy gave me such grief trying to use my points to pay for my oil change and tire rotation. I had some additional questions to ask him and as I did he stopped me mid sentence and told me he didn’t have time as he was walking me to my truck. Which was parked in a corner and I had to maneuver it out of the spot to get out of there. From start to finish the service guy, Ali was not very pleasant to deal with.
NOVI, MI
Tim P|2026 Chevrolet Traverse
Confirmed Service Customer
4/30/2026
My brand new Traverse wouldn't start.. call the dealership they sent out a mobile van and Samantha the tech put a brand new battery in it and got me underway.. great service
DANIEL IACOPELLI
5/1/2026
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
NOVI, MI
Priscilla L|2022 Chevrolet Blazer
Confirmed Service Customer
4/30/2026
The service was done and the staff managed to fit some extras. Excellent vehicle service department, very thorough and professional.
MICHAEL SCHMIDT
5/1/2026
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
TAYLOR, MI
Gina F|2026 Chevrolet Tahoe
Confirmed Service Customer
6/10/2026
Check in process was smooth and the service department was busy. I was told I would receive a call back when my vehicle was ready, I received no such call. I called twice and was told my service advisor was away from her desk, you mean to tell me no other service writer could check the status? I ended up just going to the dealer myself to see if it was done, which it was. Learn to communicate with your service customers or you won’t have repeat business. To make sure this was a complete unpleasant experience, they didn’t both to wash my vehicle and returned it to me dirty. All around dissatisfying experience.
NORTHVILLE, MI
Michael B|2025 Chevrolet Equinox
Confirmed Service Customer
6/10/2026
I really recommend LaFontaine. I had my vehicle serviced at Gordon and Feldman twice. They couldn’t figure out why my 2025 equinox would rattle when moving. LaFontaine found a loose axle nut and torqued it to specification. Issue resolved. Gordon and Feldman couldn’t provide detailed information or notify me with updates to the service they were providing I had to call them and get updates. LaFontaine provided videos of the inspection and pointed out things they needed to service
ALI BAZZI
6/10/2026
Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
CANTON, MI
THOMAS T|2026 Chevrolet Traverse
Confirmed Sales Customer
6/17/2026
The vehicle purchase was very quick and easy to complete, Harb (Hussein) did a great job answering all my questions, the trade in transaction went well and quick, signing all the required documents was also easy and quick.
HUSSEIN H
6/17/2026
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Kelly W|2024 Chevrolet Equinox
Confirmed Service Customer
6/22/2026
My car was in for a routine oil change. While there, I was talked into replacing 2 additional filters at a cost of $80 each. Never in all my years leasing cars, have I had to replace these filters, yet as I was getting ready for a road-trip vacation, I just did it as I was told by mechanics - that should be trusted. Got in my car after service and looked at the dashboard control panel - arrowed through all the screens. Oil was reset at 100%. Air filter was at 40% and listed as good - now I question, was it really replaced? Was I charged money and the filter was not changed? Why was I told to change it (besides for a money grab) if it still had life? That leads me to wonder about the other filter that was replaced - was it really necessary? did that one actually get changed? I am out $160 plus tax and service fees and do not know if they were even replaced or if they were necessary to replace.
ALI BAZZI
6/23/2026
Kelly, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Service Manager Daniel Lacopelli diacopelli@lafontaine.com
Canton, MI
Dan C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/26/2026
Issue not resolved, poor communication.
MICHAEL SCHMIDT
5/26/2026
Dan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager Daniel Lacopelli diacopelli@lafontaine.com
CANTON, MI
Monica J|2021 Buick Encore GX
Confirmed Service Customer
6/8/2026
Great team
ALI BAZZI
6/9/2026
Monica, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!
DRAYTON PLAINS, MI
Mr L|2023 GMC Terrain
Confirmed Service Customer
6/11/2026
20 minutes in and out.... easy breezy... need i say more!
OLIVIA MESSINA
6/12/2026
We really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CANTON, MI
DAVID V|2026 Chevrolet Traverse
Confirmed Sales Customer
6/17/2026
Bob and Brandon were excellent representatives for La Fontaine.
BRENDAN B
6/18/2026
David, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
NORTHVILLE, MI
Mr C|2024 Chevrolet Blazer
Confirmed Service Customer
6/25/2026
on time, reasonable cost, out quickly
ALI BAZZI
6/26/2026
Carmine, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
LIVONIA, MI
Mr M|2015 Chevrolet Camaro
Confirmed Service Customer
6/30/2026
I brought my convertible Camaro SS/RS in for service at LaFontaine Chevrolet dealer in Plymouth, formerly Lou LaRiche dealer. The problem was fixed by replacing two rear tires on the car. I give this poor rating for the dealer because they replaced the two rear tires with a completely different brand of tire than what was originally on the car, and now I have two different brands on a performance vehicle. When I called the dealer to discuss the matter with Olivia Messina, she assured me the dealer would never replace tires with a different brand and was going to get back to me after checking with the technician. Olivia never returned a call back to me after we spoke. I called back 4-5 times trying to reach Olivia, without succes. I called and requested to speak to the Service Manager, the customer service person sent a message with my concerns to the Service Manager but I never received a call back from anyone to date. I have actual photographs of my car proving what type of tires it had when I took it in for service. Furthermore, the car was returned to me with missing one of the SS caps on the tire stems, and greasy handprints all over the car where a technician probably had touched the car during service. I have never had such poor service from any dealer in my many years of owning performance vehicles. This car is only driven in the summer, and stored inside during the remainder of the year. I am a car guy and this experience has left me with no choice but to find another dealer to service my Camaro.
LIVONIA, MI
Stephanie S|2015 Chevrolet Equinox
Confirmed Service Customer
6/9/2026
Upon arriving to Plymouth Chevrolet I was parking and a gentleman /sales person was standing outside he walked up as I was exiting my 2015 Chevy equinox and gave assistance as to where to go the service technician Ali was so efficient and personable he and another technician advised me with the service finance procedure and everything went smoothly my brakes are fixed and I am pleased and satisfied with how smoothly the process went oh and not to forget to mention the gentleman who drove the shuttle to our home and returned to pick us up when our vehicle was repaired and ready everything was so professional and quick .I will always try to have all my servicing for my vehicle at the Plymouth Chevrolet service center. amazing work all the way around..
ALI BAZZI
6/10/2026
Stephanie, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SOUTHFIELD, MI
Robert M|2024 Chevrolet Traverse
Confirmed Service Customer
6/9/2026
Scheduled oil change for 7:30 a.m. Arrived 15 minutes early, Car was not ready till noon. When trying to check on the reason for the delay we called the number given to us by the tech who signed us up for the oil change. This call rerouted to the customer service number. We were kept on hold for 45 minutes and then we were hung up on. Calling back finally got us in touch with a service rep who told us it would be another 30 to 60 minutes before the car was ready. No estimate was given on price. The final charge was $186. To be fair, this included a free tire rotation and a new mandatory charge for a fuel injector cleaning. This rating would be a one star except a shuttle driver did give us a lift back to the house.
WESTLAND, MI
ARTHUR R|2026 Chevrolet Trax
Confirmed Sales Customer
6/23/2026
The whole thing was easy. Ben and Riley were perfect.
BENJAMIN B
6/24/2026
Arthur, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
CANTON, MI
HASSAN D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/27/2026
Amar was wonderful, easy and very helpful throughput the whole process. Made returning lease and getting new one easy quick and easy!
AMAR A
6/28/2026
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. ff
DEARBORN HEIGHTS, MI
Maria Q|2026 Chevrolet Silverado 1500
Confirmed Service Customer
7/1/2026
Very good customer service and speedy service on my vehicle.
MICHAEL SCHMIDT
7/2/2026
Maria, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
WESTLAND, MI
GORDON K|2026 Chevrolet Equinox
Confirmed Sales Customer
7/2/2026
Very satisfied
JACKSON J
7/3/2026
We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Mike S|2024 Chevrolet Colorado
Confirmed Service Customer
6/22/2026
Very helpful insights on my vehicle every time I come in. Keep it up.
MICHAEL SCHMIDT
6/22/2026
Mike, thank you; we appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WESTLAND, MI
Souheil S|2025 Chevrolet Traverse
Confirmed Service Customer
6/24/2026
I brought my Traverse to the dealership for diagnosis as I would not start. The vehicle was diagnosed and repaired the same day. It needed a battery replacement. The service staff person was very diligent and responsive and friendly. I was kept informed of the progress and of the repair completion.
ALI BAZZI
6/24/2026
Souheil, we strive for 100% satisfaction, and it is great to see you had such a positive experience at LaFontaine Chevrolet Plymouth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PLYMOUTH, MI
BRIANNA B|2026 Chevrolet Trax
Confirmed Sales Customer
6/24/2026
I was very satisfied with the whole process! First time buying a car. Everyone was so friendly, Ron and Khelsey worked really hard to make sure I had everything I wanted and understood the whole process
RONALD R
6/25/2026
Brianna, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
WESTLAND, MI
William J|2023 Chevrolet Traverse
Confirmed Service Customer
6/24/2026
Olivia in the service area was a ROCK STAR. She is so friendly, engaged, tells me what is needed and also adds a personal touch.
OLIVIA MESSINA
6/25/2026
William, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Annette M|2025 Chevrolet Trax
Confirmed Service Customer
6/29/2026
I have the tire policy and my service man put zero effort into helping me locate my tire policy on that computer. You can tell me every kinda car I have owned but he, didn’t even try calling a manager or anyone to help just wanted a sale.
ALI BAZZI
7/1/2026
Annette, we regret to hear that you had this experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. Service Manager Daniel Lacopelli diacopelli@lafontaine.com
PLYMOUTH, MI
LYDIA J|2026 Chevrolet Equinox
Confirmed Sales Customer
7/2/2026
Excellent service
BENJAMIN B
7/3/2026
Lydia, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
NORTHVILLE, MI
KIMBERLY B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/4/2026
Honest
ALGER, MI
BILLY M|2026 Chevrolet Trax
Confirmed Sales Customer
7/5/2026
Ali and the team at la fontaine was extremely helpful. I had a great experience working with the team at la fontaine! Thank you so much, I love my new car!
ALI A
7/6/2026
Billy, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WAYNE, MI
ANTHONY D|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/20/2026
Ron was awesome throughout the process.
RONALD R
6/21/2026
Anthony, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Anas A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/20/2026
Very friendly best dealer in town I recommend
ALI BAZZI
6/21/2026
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
CANTON, MI
Sharon K|2026 Chevrolet Equinox
Confirmed Service Customer
6/25/2026
Very satisfied, was quick not a long wait!
MICHAEL SCHMIDT
6/26/2026
Sharon, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
GARDEN CITY, MI
Scott K|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/26/2026
Polite and efficient
LIVONIA, MI
Michael P|2025 Chevrolet Equinox
Confirmed Service Customer
7/1/2026
Good work
OLIVIA MESSINA
7/2/2026
Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
CANTON, MI
KAROLYN L|2025 Chevrolet Trailblazer
Confirmed Sales Customer
7/1/2026
Hussein was very helpful. Appreciate the quick response time when it came to questions about the car, and how clean the car was at pick up. Thank you!
HUSSEIN H
7/2/2026
Karolyn, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
CANTON, MI
Mr C|2024 Chevrolet Equinox
Confirmed Service Customer
7/2/2026
Mike the service manager was great. He help me through the entire process!!!
LIVONIA, MI
Charivon M|2024 Chevrolet Trailblazer
Confirmed Service Customer
7/25/2026
I actually came into the dealership for appointment. On a lease I have and walked out being a car owner. The sale person was very very nice couldn't have run into a perfectly nice person.😀
ALI BAZZI
7/8/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
CANTON, MI
Daniel L|2026 Chevrolet Equinox
Confirmed Service Customer
7/8/2026
Very professional
CANTON, MI
MUAYAD K|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/10/2026
Ricky has been great to work with
RICHARD R
7/10/2026
Muayad, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ANN ARBOR, MI
JAMES D|2026 Chevrolet Traverse
Confirmed Sales Customer
5/31/2026
This dealership always makes the process smooth and easy
ANN ARBOR, MI
DENNIS B|2026 Chevrolet Equinox
Confirmed Sales Customer
6/19/2026
Ron was fantastic to deal with, a new Larry O.
RONALD R
6/19/2026
Dennis, we're happy to hear you had such a positive experience with Ron! Feel free to reach out to us if you need anything. Have a wonderful day.
CANTON, MI
Donna S|2019 Chevrolet Trax
Confirmed Service Customer
6/19/2026
Helpful, kind, and explained everything that needed to be done.
ALI BAZZI
6/21/2026
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
NORTHVILLE, MI
DANIEL P|2026 Chevrolet Colorado
Confirmed Sales Customer
7/9/2026
This was partly my fault for not waiting for the rocker protector and removable steps and a proper detail to be done on my colorado before signing the papers. When I went to take delivery yesterday the truck had only been run thru the car wash. Not detailed! Most of the trim that I was told was just dusty was all faded like on an old truck that wasn't taken care of. Found a chip in the paint that wasn't there before. Someone touched it up with touch up paint. Also found numerous scratches in the paint that weren't there either. The assistant manager said that it could all be fixed but I have my doubts. He said if I'm not happy afterwards we could talk about a different truck. If that's what really happens then I'll change my score.
HUSSEIN H
7/10/2026
Daniel, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us so we can understand your situation better in order to try and turn your experience around. Thank you, LaFontaine Chevrolet Plymouth Vedran Karahusic General Manager vkarahusic@lafontaine.com
HOWELL, MI
Mark Z|2017 Chevrolet Corvette
Confirmed Service Customer
7/9/2026
No waiting at check in. Service done in a timely fashion. Olivia did a great job!
PLYMOUTH, MI
Daniel H|2019 Chevrolet Equinox
Confirmed Service Customer
6/30/2026
Had my vehicle serviced but was not given an itemized invoice for my vehicle services that were provided on 6/29/26. I have requested a written invoice from Olivia and was promised that it would be sent over but still do not have it. I informed her that if need be I could stop by and pick it up if she cannot provide one. I always keep my receipts for any vehicle services provided by the dealership.
OLIVIA MESSINA
7/1/2026
Daniel, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager, Daniel Lacopelli, at diacopelli@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.
WESTLAND, MI
MICHAEL T|2026 Chevrolet Colorado
Confirmed Sales Customer
7/6/2026
Sam is a great sales man he worked with me to get the deal I was happy with for about 4hrs And stayed late to make sure I was able to drive my new truck home the same day A+ service
HOUSSAM H
7/7/2026
Michael, we're happy you found our staff to be so supportive during your experience here at LaFontaine Chevrolet Plymouth. Please let us know if there is anything else we can do for you; we are more than happy to help!
BELLEVILLE, MI
DANIEL D|2026 Chevrolet Equinox
Confirmed Sales Customer
7/7/2026
A very easy and relaxed process and Ben was very knowledgeable and made the process easy.
BENJAMIN B
7/8/2026
Daniel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
LIVONIA, MI
Ms M|2026 Chevrolet Trax
Confirmed Service Customer
6/24/2026
All requested work was done on my vehicle - timely and professional.
MICHAEL SCHMIDT
6/26/2026
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
PLYMOUTH, MI
DEREK T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
7/8/2026
Dan was able to get me a great deal even though my credit wasn’t great, and he handled everything for me while I was working I didn’t have to worry about anything. Highly recommened working with him and the whole team over there.
DANIEL D
7/8/2026
Derek, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
LINDEN, MI
John G|2024 Chevrolet Equinox
Confirmed Service Customer
7/8/2026
Courteous service
OLIVIA MESSINA
7/8/2026
John, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
Todd R|2025 Chevrolet Blazer
Confirmed Service Customer
7/8/2026
Very good service but it took too long to complete.
ALI BAZZI
7/8/2026
Todd, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
NORTHVILLE, MI
JEROME R|2026 Chevrolet Tahoe
Confirmed Sales Customer
7/13/2026
Excellent
DANIEL D
7/13/2026
Jerome, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NORTHVILLE, MI
Carolyn M|2025 Chevrolet Trax
Confirmed Service Customer
6/23/2026
Efficient Pretty fast excellent service step-by-step information good experience
ALI BAZZI
6/24/2026
Carolyn, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! Service Manager Daniel Lacopelli diacopelli@lafontaine.com
PLYMOUTH, MI